Independent Program Manager Resume
SUMMARY
- Seasonal, action - oriented leader and experienced IT professional with more than 20 years of Project Manager and Business Process Transformation experience in a matrix organization.
- Guide projects through Initialization, Planning, Execution, Controlling and Closing stages with crossfunctional and cross-cultural global team.
- Manage projects, project charters, identify key milestones with project stakeholders, Initiate project funding process; Project Kick-off and status meetings with stakeholders.
- Liaising between business and technical team to achieve on-time, on-budget and on-spec project completions.
- Update Business stakeholders on the project status, risk, revenue, cost and process improvement opportunities.
- Implement change management processes to manage and control overall project scope.
- Plan and execute production cut-over, application go-Live and post production activities for implementation, upgrades and support of Hyperion and ERP applications.
- Work with stakeholders in Organizational change management and communication plan for the successful adoption by user community.
- Build long-term business relationships with key executives through engagement delivery and networking in professional organizations
- Extensive experience in Discrete Manufacturing, Supply Chain and Financial processes.
AREAS OF EXPERTISE
- Program & Project Delivery
- Experienced C level rpt.
- Project and Resource planning
- Waterfall and Agile
- Appl. support team Mgmt.
- Vendor and Client Mgmt.
- Stakeholder and Team
- Solution Architect and Process Map and Gap analysis Mgmt.
- Technical Designer
- ROI Analysis
- Requirement Gathering
- SIT, UAT and Training
- General Ledger and SLA
- AGIS Intercompany
- Fixed Asset
- Account Payable
- Receivables
- Cash Mgmt and Adv Collections
- Payments iExpense
- Project (Costing, Billing and OTL)
- Inventory and Cost Acct.
- Purchasing
- Order Management/Pricing
- Service Contract
- Forecast/Budgeting
- FSG, ADI and Reporting Manager
- Hyperion Product Expertise:
- FDMEE
- HFM
- Planning
- Essbase
- Smartview
- Workspace and Shared Service
PROFESSIONAL EXPERIENCE
Independent Program Manager
Confidential
Environment: GL, INV, PO, AP, OE, AR, CE, LCM, FA, HFM, Essbase, Planning, FDMEE, ODI and OBIEE.
Responsibilities:
- Program manager for Financial and supply chain shared service projects for LATAM and EMEA region.
- Managed multiple projects across SDLC using Waterfall and Agile methodology.
- Monitored project planning, Statement of Work (SOW), Work Breakdown Structure (WBS), Release Schedules, budget, risk management and issue trackers.
- Liaison between project sponsors, SMEs and service providers for the project scoping, design and implementation.
- Lead cross-functional and cross-cultural team to implement projects for the global business community.
- Worked with multiple vendors for software evaluation, developed evaluation criteria, build ROI to provide a recommendation
- Developed status report, cost estimator, resource plan, risk analysis, etc.
- Managed AMS service providers team.
Service Delivery Manager
Confidential, Chicago IL
Environment: GL, SLA, AGIS, AP, Payments, AR, Service Contract, CE, FA, iExpense, INV, CST, PO, OE, PA, BOM, WIP, MRP and ASCP.
Responsibilities:
- Worked with prospective clients in sales activities by responding to RFP's, conducting client workshops, and building demonstrations to highlight the Oracle Applications capabilities. The proposed to-be solution by addressing the client’s pain points with cost, time and resource estimation.
- Lead planning, execution and delivery of projects and responsible for internal and external stakeholder management
- Manage weekly meeting with stakeholders and by- weekly team meetings to present PMO status for executive committee.
- Managed project and Operational artifacts in central SharePoint repository.
- Institutionalized governance, controls, process and procedures, centers of competency, change management and process improvements.
- Managed Requirement discovery, Solution Design, SIT and UAT sessions with stakeholders.
- Managed Implementation team of 5-10 size
- Implemented Oracle ERP’s Financials, Sales, Shipment, Sourcing, Purchasing and Procurement
- Redesign and Upgraded Hyperion Revenue, Work Force and CapeX planning system. Re-implement Hyperion FDM integrations for Revenue, Work Force and CapeX planning.
Project delivery Manager
Confidential, Chicago IL
Environment: GL, AP, iExpense, AR, CE, FA, CST, PO, OE, INV, BOM, WIP, MRP, ASCP and EDI
Responsibilities:
- Led the Application Manage Service (AMS) execution for support of Oracle Applications and Hyperion through Planning, Transition, Stabilization, Service Delivery and Transition phase out. Build and managed the large transformation team of 26FTE’s.
- Created road map for 24x7 Hyperion and ERP application support migration with on-site and offshore teams.
- Provided technical, tactical and strategic direction to the Hyperion and ERP solution delivery team to prioritize the work.
- Collaborated with business partners to discover and scope Oracle ERP implementation and enhancement projects. Updated business partners on the project status, risk, improvement opportunities for revenue generation or cost savings, etc.
- Worked with customer IT partners to exceed and improve upon SLAs, KPIs and CSR (customer satisfaction report) matrix reporting.
- Built and manage an application support team of 25+ size
- ERP Application support transition project to providing 24x7 supports to the global user community. ERP implementation for internal and external Customer’s demand, supply chain and financial. o Implemented data warehouse for Sales, AR invoice, AP Invoices, Items and BOMs. Implemented Hyperion Essbase Sales and Margin analysis.
Hyperion/ERP Manager
Confidential, Chicago IL
Environment: GL, AP, iExpense, AR, CE, FA, PO, PA, HFM, Essbase, Planning and FDM.
Responsibilities:
- Driven financial applications steering committee meetings with Business and IT partners. Priorities project initiatives and work with the budget team for fund allocations.
- Worked closely with business, vendors, and IT team to the develop improvement plan for system availability and application stability.
- Managed support team of 3 size.
- ERP and Hyperion application support to global user community Implemented Oracle ERP’s Financials, Sourcing, Purchasing, and Procurement. Implemented Oracle ERP Project Costing, Billing and OTL.
- Implemented HFM consolidation, Planning, Budget/Forecast and Essbase for Analytics.
Oracle ERP Lead
Confidential, Chicago IL
Environment: GL, AP, iExpense, AR, CE, FA, PO and EDI
Responsibilities:
- Implemented Oracle Financial and Distribution modules for KozyHome, Handleman Company and Drasser- Rand clients.
- Setup new business process for Account Payable (Direct Deport, Positive Pay, Custom Check printing, Invoice interface, etc.) with Confidential .
- Setup Receivables (Invoice interface, cash receipt, AR statements, Auto Lockbox etc.).
- Maintained Fixed Assets (setup Corp and Tax books, methods, categories, depreciation rules).
- Setup Multi-Org AR application for Canadian and US operating unit.
Systems Engineer
Confidential, Cincinnati, OH
Environment: GL, AP, AR, CE, FA, CST, PO, OE, INV, BOM, WIP, MRP and EDI
Responsibilities:
- Implemented Oracle purchasing at GE Aircraft Engine.
System Analyst
Confidential
Responsibilities:
- Developed MIS system for Sales and Inventory analysis.
