IT Project Manager Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager

Responsibilities:

Negotiated and implemented new BI tool in more than 30 countries, along with communication campaigns and end users’ trainings.
Initiated and conducted business review tools to enhance data analysis and support decision making.
Implemented testing and homologation strategies within 6 countries along with functional team support, prepared reports and document writing; developed trustworthy relationships with DMS providers.

Confidential

Information System Analyst

Analyzed data, traffic and defects on different projects impacting customer subscription, invoicing and billing.
Defined testing strategy with specialized testing tool, Quality Center.
Interviewed users and wrote Use Case, Business Rules and Business Processes for the Knowledge Management project, a part of the CRM urbanization.
Conducted workshops, modeled offers and led a team to develop a business proposal.
Coordinated teams of more than 50 across different companies in 3 countries to develop, implement, test and deliver more than 30 multi - functional projects.