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It Project Manager Resume

TECHNICAL SKILLS

  • CRM
  • ERP
  • EAI webMethods
  • XML
  • BI
  • SQL
  • DB2
  • JCL/MVS
  • Oracle
  • Unix
  • Windows
  • VoIP
  • IMS
  • Telecom
  • Jira
  • Quality Center
  • SDLC
  • MS Office
  • WordPress
  • MS Project
  • Gantt Project

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager

Responsibilities:

  • Negotiated and implemented new BI tool in more than 30 countries, along with communication campaigns and end users’ trainings.
  • Initiated and conducted business review tools to enhance data analysis and support decision making.
  • Implemented testing and homologation strategies within 6 countries along with functional team support, prepared reports and document writing; developed trustworthy relationships with DMS providers.

Confidential

Information System Analyst

  • Analyzed data, traffic and defects on different projects impacting customer subscription, invoicing and billing.
  • Defined testing strategy with specialized testing tool, Quality Center.
  • Interviewed users and wrote Use Case, Business Rules and Business Processes for the Knowledge Management project, a part of the CRM urbanization.
  • Conducted workshops, modeled offers and led a team to develop a business proposal.
  • Coordinated teams of more than 50 across different companies in 3 countries to develop, implement, test and deliver more than 30 multi - functional projects.

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