SUMMARY

• Looking to secure a Project Manager position with a very successful and professional company.
• 20 years' experience in the industry, with outstanding communication, leadership, and organizational skills that enhance service delivery and efficiency in overall company performance.
• Looking for a company which will challenge my problem solving skills and allow me to continue to develop my knowledge and potential.
• Active learning, Critical thinking, learning strategies, mathematics to include solving problems, ability to monitor self, other individuals, or organizations.
• Reading comprehension, professionally speaking, effectively communicates in writing.
• Coordination, instructing, negotiating, persuasion, service orientation, social perceptiveness.
• Complex problem solving
• Judgment and decision making
• Time management
• Spreadsheets, presentations, internet navigation, word processing, database application.
• Professional appearance and attitude
• Have knowledge on Adobe Acrobat and Adobe Frame Maker EPDM Software WebEx Hosting

PROFESSIONAL EXPERIENCE

PROJECT MANAGER

Confidential, INDIANAPOLIS, IN

Responsibilities:

• Prepare, Manage PCB Quote Process, and send Quote to PCB Supplier and Customer.
• Prepare, Manage Assembly Quote Process, and send Quote to Customer.
• Receive, Prepare, and Submit BOM for Pricing.
• Contract Review Customer Assembly and PCB Purchase Order, Prepare Sales Order and Order Acceptance, and Manage Sales Order Realization Process for Customer Internally.
• Notify and Resolve Customer Issues related to Quote and Order.
• Receive, Process and Track Timeliness of Resolving Customer Complaints and Customer Returns.
• Approve Shipment and Invoice Customer.
• Participate, Manage and Resolve Issues associated with Customer visits and conference calls.
• Initiate and Manage Customer Contracts for Marketing and Goodwill.
• Participate, Provide Customer trend data and respond to tasked "Action Items" associated with team and department meetings.

INTERNAL SALES COORDINATOR/SPARE PARTS COORDINATOR/PURCHASING COORDINATOR/QUALITY MANAGEMENT

Confidential, INDIANAPOLIS, IN

Responsibilities:

• Create and modify Machine Quotes
• Update and modify CRM database
• Plan service engineer's travel
• Inventory Control
• Purchasing of spare parts for in - house inventory
• Purchasing of Customer ordered parts
• ISO Quality Management Representative/Auditor
• Vendor and Supplier parts ordering
• Shipping and Receiving of spare parts and customer ordered parts
• Bi-Annual Open House planning and set up
• Communicating with Factories in Czech Republic and Italy for machine pricing and part availability

CORPORATE QUALITY CONTROL COORDINATOR & TECHNICAL DOCUMENTATION SPECIALIST

Confidential, INDIANAPOLIS, IN

Responsibilities:

• Technical Writing, including creating and editing machine manuals for all of Confidential ' s machines
• Coordinating with Mechanical and integration departments to collect the drawings and make machine assembly manuals
• Current knowledge of the following software: Axapta, SolidWorks PDM, EPDM, Adobe Acrobat, Adobe Frame Maker, Microsoft Work, Microsoft Excel, and SharePoint
• Keeping quality documentation up to date
• To monitor unusual occurrences, report follow-up procedures, and report monthly and year-to-date comparisons.
• To assist the director with records form revisions and procedures
• Making sure all Corporate Quality records, data & information are available to managers
• Documenting and solving any service quality issues that the selling divisions report to the Quality Department
• Events coordinator and planning every aspect of the World Wide Service and Application Meetings
• To perform other assigned duties as necessary within the realm of the Quality and Engineering departments
• Coordinating and arranging Worldwide weekly Service Conference calls through WebEx
• Uploading and Editing the procedures, Service Bulletins, Technical information Notice, Electronic change notifications and software bulletins on the SharePoint Site regularly
• Arranging and participating in the service and application trainings
• Participating open houses at Confidential Tech center
• Coordinating with integration, engineering, software, service and application departments to get their information to load on the SharePoint site
• Coordinating with worldwide service managers to get all the information of service calls and warranty parts reports.
• Preparing and updating the worldwide Warranty calls and warranty parts reports and uploading in SharePoint site
• Coordinating with Confidential Taiwan factory to send the procedures developed at Corporate Head Quarters and keep them up to date.
• Verifying the Confidential Taiwan's machine frame log matches with Confidential USA frame log and updating in SharePoint

OPERATION/HUMAN RESOURCES MANAGER

Confidential

Responsibilities:

• In conjunction with the General Manager, OHRM is the primary management representative responsible for the store operations and Human Resources functions.
• Responsibility for all activities involved in the overall operation of the Confidential -N-Things store including performing required financial transactions/asset control, ensuring and supervising timely implementation of operational directives, hiring, developing staff, performance management, controlling expenses, turnover reduction and inventory shortages.

AREA TEAM LEADER

Confidential, IN

Responsibilities:

• Opening and closing all Hard Lines departments
• Hiring and evaluating personnel
• Scheduling team members
• Planograms
• Price changes
• Inventory control and managing inventories

PURCHASING AGENT

Confidential

Responsibilities:

• Responsible for purchasing aircraft parts for our corporate clients through our main distribution center in Wichita, KS
• Working closely with the Sales Department to provide the right product for the clients.
• Responsible For Maintaining and Accurate Inventory of Parts, Initiating Work Orders, And Financial Reporting For the Parts Department