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Project Manager/consultant/analyst Resume

SUMMARY

10 years of combined experience in evaluation, management consulting, and project management.

TECHNICAL SKILLS

  • Excel (Conditional Formatting, VLOOKUP, Pivot Tables, Macros)
  • PowerPoint, Word, Publisher, Access, Visio, Timeline, SharePoint
  • Smartsheet, Microsoft Project, YNAB
  • Qualtrics, TurningPoint, Remark Office OMR 7
  • Basic Tableau, SPSS, SQL, HTML, Boolean
  • Pages, Numbers, Keynote
  • Adobe Acrobat XI Standard / Reader
  • Google ap p lications, Skype, Dropbox
  • Virtual meetings/presenting, social media

PROFESSIONAL EXPERIENCE

Project Manager/Consultant/Analyst

Confidential

Responsibilities:

  • Created training manuals/materials for stakeholder communications, survey administration, market research and benchmarking, and plan development to implement best practice procedures.
  • Identified performance measurements for Human Capital projects for assessing business processes to improve service delivery and product quality.
  • Pioneered and programmed a linked dual survey design in Confidential to reduce costs, strengthen data quality, and eliminate the need for survey administration assistance from internal IT staff.
  • Developed a dashboard to support clients with tracking and implementing study recommendations.
  • Initiated analysis and reporting of client feedback surveys to assess company practice performance, improve services and delivery, and increase client satisfaction.
  • Appointed by CEO as leader of a 9 - member Market Intelligence Team and as a Sales Leadership Representative for a company marketing/sales campaign, and as Chair of the Marketing and Organizational Redesign Committees for a business transformation initiative.

President-Elect/Annual Workshop Planning Committee Chair/Outreach Chair

Confidential

Responsibilities:

  • Regular contributor to the Confidential Newsletter, social media groups, and website for content updates.
  • Volunteered as a Webinar Presenter, 2014, and Roundtable Panelist .

Evaluator/Contributor

Confidential

Responsibilities:

  • Annual Contributor to the AEA365 blog for Confidential Week.
  • Volunteered as a Conference Proposal Reviewer for the Evaluation Use TIG, 201 6.

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