Project Manager/Consultant/Analyst Resume

SUMMARY

10 years of combined experience in evaluation, management consulting, and project management.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Project Manager/Consultant/Analyst

Confidential

Responsibilities:

Created training manuals/materials for stakeholder communications, survey administration, market research and benchmarking, and plan development to implement best practice procedures.
Identified performance measurements for Human Capital projects for assessing business processes to improve service delivery and product quality.
Pioneered and programmed a linked dual survey design in Confidential to reduce costs, strengthen data quality, and eliminate the need for survey administration assistance from internal IT staff.
Developed a dashboard to support clients with tracking and implementing study recommendations.
Initiated analysis and reporting of client feedback surveys to assess company practice performance, improve services and delivery, and increase client satisfaction.
Appointed by CEO as leader of a 9 - member Market Intelligence Team and as a Sales Leadership Representative for a company marketing/sales campaign, and as Chair of the Marketing and Organizational Redesign Committees for a business transformation initiative.

President-Elect/Annual Workshop Planning Committee Chair/Outreach Chair

Confidential

Responsibilities:

Regular contributor to the Confidential Newsletter, social media groups, and website for content updates.
Volunteered as a Webinar Presenter, 2014, and Roundtable Panelist .

Evaluator/Contributor

Confidential

Responsibilities:

Annual Contributor to the AEA365 blog for Confidential Week.
Volunteered as a Conference Proposal Reviewer for the Evaluation Use TIG, 201 6.