SUMMARY

• More than 20 years of experience in retail, manufacturing and bio - tech industries as a Director of Project Management/senior-level project/program manager. Managed multi-million dollar portfolio of high-priority programs and projects, including global ERP systems. Experienced PMO director, creating and establishing a centralized methodology and process for a global retailer.
• Proven expertise in managing project management teams, methodologies, tools and processes. Extensive experience in data mining, strategic planning, process design, workflow design, and reporting/design analytics. Disciplined in demand planning, supply planning, budgeting/forecasting, and merchandising, In-depth industry experience in off-price, CPG goods, and e-Commerce. Leader of portfolio of business, strategic, and operational projects to ensure completion on-time and within budget.

TECHNICAL SKILLS

Software Systems: PLM, Dynamics AX 2009, Dynamics 365 for Operations, Workday, GT Nexus

Project Management Tools: MS Project, MS Excel, MS Visio, MS PowerPoint, Workfront, Basecamp, Sharepoint 365

Forecasting/Planning Tools Database Systems: Arthur Allocation, Arthur Planning, JDA MMS, IP, 7th Online Business Objects, Cognos, MS Access, VBA, SQL, Oracle, AS400

PROFESSIONAL EXPERIENCE

Confidential

Director - PMO

Responsibilities:

• Established first Project Management Office at leading sustainable outdoor clothing company.
• Led the effort to standardize project management methodology, tools, templates and processes, including management of budgets, timelines, scope, risk, issues and other constraints.
• Hired, trained and coached a team of five project managers with multiple specialties, including ERP, BI, Omni, Payment/Tax, eCommerce) and methodology backgrounds, such as Agile/Scrum, Rolling Wave and Waterfall.
• Responsible for managing and overseeing portfolio of strategic, operational, product and maintenance projects for technology department, in excess of $65M, with $20M in capex/opex annually.
• Managed and owned third-party vendor relationships during the lifecycle of business, operational and maintenance projects, including those involving: Microsoft, Sunrise Technologies, Sk Global, Vertex, Avalara, Vantiv, Red Maple, GTNexus, Senturus, and VeriFone.
• Oversaw two multi-million-dollar ERP Microsoft Dynamics AX2009 and D365 Operations projects, with globally distributed teams in Europe and Japan. Included Finance, Wholesale, Supply Chain, Order Management, DOM, Retail/POS, payment and tax work streams. Also integral in managing other project aspects, including QC Audit, First Sale, Fair Trade, HTS Coding, GT Nexus - P2P & AppXpress, 7 th Online Forecasting system, and BI solutions (Cognos and PowerBI).
• Responsible for all SOW and contract reviews, as well as rate and license negotiations.
• Created a standardized process for Legal review and handoff of all contract and third-party vendor documentation.
• Oversaw business process improvement projects, such as: Korea merger, costing process, paperless AP, royalty program, 4-Fold Social Environmental Responsibility audits and traceability business process improvement projects.
• Selected, rolled out and administered first project management tool to the department, Workfront PPM, which resulted in great operational efficiencies in cross-departmental communication and task turnaround times.
• Led executive, steering, and other leadership meetings to ensure continuity of strategic objectives among the PMO, technology, business, and executive teams.
• Generated project, program, and portfolio-level reports on a weekly, monthly and quarterly basis.

Confidential

Senior Manager

Responsibilities:

• Implemented new Supply Planning processes and tools that enabled a team of four to deliver just-in-time inventory strategies that maximized margins and turn.
• Responsible for an annual inventory purchasing budget of $500M per year.
• Assisted with strategies to increase average inventory turn from 2.2 to 3.5 within my first year of employment.
• Improved service levels from 95% fill and 89% on-time rates to 99% fill and 96% on-time rates within one year.
• Reduced discounted merchandise inventory by 50%, while supporting a sales increase of 10%.
• Responsible for Greige planning, inventory planning, production planning, sub-level PO planning, and C-level reporting.
• Coached/mentored four new supply team members from fundamental to expert-level supply planners.

Confidential, Newbury Park, CA

Project Manager Consultant

Responsibilities:

• Delivered project on-time and within budget with 99% user adoption rate.
• Scope of project included the implementation of new Service Desk software plus a cut over to a new 3rd party provider.
• Developed IS Mergers and Acquisitions playbooks across all IS organizations.
• Facilitated individual IS towers playbook content to include high-level detailed plans with supporting tools and templates. Resulted in a published playbook with the details necessary to run an M&A project.
• Developed planning tools to aid in integration-level decisions of M&A projects.

Confidential

Reporting and Business Analysis Manager

Responsibilities:

• Developed and implemented KPI reporting across multiple business units and countries for Confidential
• Responsible for global constant currency sales and profit reporting, Wholesale Account KPI reporting, and Vendor Health Check Dashboards (metric reporting).Created and delivered training materials for international offices, including user guides, process maps, and certification programs / testing material in English and Italian.
• Organized JAD sessions with multiple business units to write business requirements and functional specifications for a wide range of applications.
• Served as project manager of new inventory transfer and sampling process, including a revamped workflow, creation of new sample tracking database, and centralized database for all transfer invoices.
• Involved with establishing new reconciliation process with finance and individual business owners, which resulted in a more expedited movement of inventory, better visibility to inbound and outbound salesman samples/transfers, increased market bookings, and reduced markdowns due to better managed liability.
• Reduced freight charges while maintaining speed to market by 50% for salesman samples.
• Facilitated and managed global development calendar, which helped to reduce development time by 4-6 weeks.
• Integrated two additional business units and two countries into the calendar to further drive efficiencies into these additional areas.

Confidential

Allocation Project Manager

Responsibilities:

• Redesigned the company's Planning and Allocation process and tool for the nation's largest organization of spas, salons and beauty bars.
• Facilitated discovery and design sessions for the Data Warehouse and Micro Strategies Reporting tool.
• Responsible for developing project plans, monitoring progress, and ensuring deliverables are met on-time and within budget.
• Coordinated and managed resources internally across the organization, as well as IT and third-party vendor activities.

Confidential, Camarillo, CA

Business Consultant

Responsibilities:

• Led discovery and design sessions with new and potential clients for the leading provider of end-to-end, integrated retail and supply chain planning and execution solutions.
• Led business process design, system implementation, and post go-live support for entire Arthur suite, including integration of Arthur Allocation into third-party ERP applications.
• Created customized system training curriculum and system documentation.
• Created customized workload and ROI reporting from Oracle instance of Allocation.
• Responsible for meeting tier 1 and tier 2 client expectations while remaining within budget and schedule constraints.

Confidential, Westlake Village, CA

Planner - Allocation Manager

Responsibilities:

• Served as allocation manager for the world's largest musical instruments retailer during critical implementation periods and three subsequent upgrades.
• Responsible for managing all aspects of $20M million inventory, including the development of annual financial plans and monthly re-forecasting.
• Utilized data mining skills to develop ad-hoc reporting to aid with assortment decisions, and summarized month-end performance for executive team.
• Served as liaison between IT, third-party vendors and allocation staff for all technical needs and product modifications.
• Developed allocation best practices and converted a staff with little-to-no-allocation experience into a team of experts.