Program Manager Resume
San Jose, CA
SUMMARY
- Architect, software engineer and project manager with over 30 years of experience designing and developing customer solutions and platforms.
- Software Engineering Management Agile and Waterfall Project Management (Jira, VersionOne, MS Project) Full Product Development Lifecycle Management of distributed development teams
- Product Development Solutions Architecture and development New product planning, design and development Network Communications C, XML, XML Schema, SOAP, JSON
- Industry Standards 10+ years developing imaging standards with the ISTO/IEEE Printer Working Group
PROFESSIONAL EXPERIENCE
Confidential
Program Manager
Responsibilities:
Coordinated and directed multiple Sharp and third - party product development and marketing teams (Japan, California, New Jersey and Utah) to develop the Sharp Intellos™ Automated Unmanned Ground Vehicle (A-UGV) security robot. Worked with team managers to combine and coordinate separate project and product schedules and resources from all development and product teams using both Agile (Sprint and Kanban) and Waterfall techniques and tools (Jira, MS Project), producing a single product development schedule for US development. Worked with development and QA team managers to negotiate and set feature and defect priorities. Wrote and updated development and licensing contracts and contract change orders for third-party developers. Supporting SLA QA manager, I directed and provided local oversight of local engineering QA teams to ensure timely delivery to Japan factory of tested deliverables for integration with latest hardware prototypes. Worked with US product QA team to design, build and equip local testing facilities for use by US product and Japan factory QA teams. Supported delivery of pre-release and prototype hardware and software to product marketing and sales team for customer and trade show demonstrations. Managed the local design and specification of wireless network infrastructure and system resources and servers. Performed reviews and provided career/job guidance for team managers.
Manager
Confidential
Responsibilities:
Created, managed and directed new engineering group formed to develop and productize Sharp Cross Product Communications Platform for new Sharp applications and Multi-Function Peripheral ( Confidential ) features. Directed and managed embedded development team in providing OEM support for HP MFPs, designing new security and Single Sign On features for Sharp MFPs and porting current version of Sharp Cross Product Communications Platform (CPCP) into the embedded Confidential environment. Directed and assisted application support team in adding new features and APIs into new versions of CPCP and provided product support and platform QA for Japan application teams. Coordinated US and Japan development teams by using conference calls and face-to- face meetings in Japan offices. Performed reviews and created personal development plans for employees.
Project Manager
Confidential
Responsibilities:
Directed and managed a development team to add cloud printing support (Google Cloud Print) to Sharp MFPs. Designed and implemented Sharp proprietary cloud printing and scanning services and applications, presenting demonstrations for press and dealers at Sharp National Dealers Meeting. Developed and expanded Sharp proprietary XML Schema and SOAP platform into a Cross Product Communication Platform to support common communications APIs for application development in Windows (C#, C++) Apple MacOS and iOS (Objective-C) and Android (Java). Platform was delivered to Japan application team and released as part of a smart whiteboard product. Coordinated work and planning between US and Japan development teams with conference calls and face-to-face meetings in Japan offices. Managed goals and reviewed project team members.
Principle Engineer/Project Lead
Confidential
Responsibilities:
Developed embedded network protocols (TCP/IP, AppleTalk) and services for Multi-Function Printer ( Confidential ). Worked with Japan development teams to in corporate new features into Sharp Confidential and supporting applications and web services. Designed prototype color printer based on Internet Printing Protocol (IPP) standards and companion Windows driver and management system. Designed and developed prototype Linux-based embedded Confidential firmware for color Confidential . Designed and developed XML Schema and SOAP parsers and services to support Microsoft Web Services for Devices (WSD) and Web Service Printing protocol (WS- Print). Expanded XML Schema and SOAP services into a common platform and associated cloud services supporting embedded devices, Windows and Linux. Developed multi-platform, multi-product and multi-compiler product build system based on make and Unix scripts for Sharp embedded products. Worked with India software development team to develop application and driver prototypes for Confidential services.
Chairman of ISTO/IEEE Printer Working Group Imaging Device Security
Confidential
Responsibilities:
Author or co-author of three current PWG Security standards and have contributed to several other standards for power monitoring, mobile and cloud imaging and the general PWG semantic model.
Confidential, San Jose, CA
Consulting Staff Software Engineer
Responsibilities:
Team lead for TCP/IP development team. Coordinate and manage transition to new source code, project and product control system (Continuus) for multiple projects, and provide transition resource for engineering department. In conjunction with Configuration Management department, develop new master make files and build procedures. Provide critical customer problem resolution for Netware SPXS, STREAMS, TLI, and TCP/IP protocols, including national and international customer site visits.
ConfidentialStaff Software Engineer
Responsibilities:
Oversaw transfer of AppleTalk project to India Development Center. Set directions and initial architecture and guidance for porting existing AppleTalk, ADSP, STREAMS, and TCP/IP protocol stacks to new multiprocessor and Netware 5 implementations. Investigated and oversaw initial directions in multimedia network support protocols (RTP, RSVP, PIM). Merged existing TCP, IPv4 and IPv6 protocol stacks into common code base.
Senior Software Engineer
Confidential
Responsibilities:
Maintained and enhanced STREAMS-based AppleTalk and ADSP protocol stacks. Combined, enhanced, and provided internal and external support for dual APIs for Netware AppleTalk protocol stack. Enhanced SNMP agent for AppleTalk stack. Provided internal support for STREAMS and TLI messaging stacks
Confidential, Redwood City, CA
Senior Software Engineer
Responsibilities:
Designed, implemented and tested multithreaded AppleTalk protocol stack for Mach/Unix workstation. Designed, implemented and tested AppleShare client software for Unix/NeXTStep environment. Developed libraries for Macintosh, DOS, and NeXT character set conversion and AppleShare and Netware user authentication tools. Modified and expanded Unix kernel Ethernet driver to support multicast addressing. Modified, expanded and maintained DOS and Macintosh disk-based file system support. Provided training and support to customers, system and development engineers, technical support department and third-party developers. Assisted hardware and IT departments in trouble-shooting new network hardware.
Confidential, San Jose, CA
Staff Software Engineer
Responsibilities:
Designed, developed and tested software for LocalTalk to Ethernet and LocalTalk to 2-megabit Broadband and Fiber Optic AppleTalk routers. Specified and implemented proprietary protocols for backbone AppleTalk routers. Designed and implemented proprietary NRC AppleTalk Router Management Protocols and applications. Oversaw and directed software and hardware engineers in development of companion products. Ported and maintained licensed Macintosh-based TCP/IP gateway code. Served as Engineering Liaison to OEM customers and third-party developers.
Confidential, Mountain View, CA
Senior Software Engineer
Responsibilities:
Architected hardware, functioned as Project Manager and Customer Liaison, and developed testing and verification tools for Token Ring network adapter for Apple Macintosh II. Provided in-house and customer training and education on Network File Server, Token Ring network and DLC Protocol. Modified and maintained functionality and compatibility of Confidential developed DLC Protocol. Served as Customer Liaison and Project Manager for IBM compatible Token Ring Network adapter for OEM customers.
Software Engineer
Confidetial
Responsibilities:
Designed and developed NetBIOS-level protocol testing and verification tool/language for testing of IBM PC Network compatible broadband adapter and NetBIOS emulators. Designed and developed Data Link Control (DLC) protocol testing, verification and debugging tool/language for use in development and testing of IEEE 802.2/IBM Token Ring compatible Media Access Control (MAC) and DLC protocols and adapters. Verified compatibility of Confidential developed DLC protocol for Texas Instruments TMS380 Token Ring chip set. Architected and coordinated development and testing of 80386-based Network File Server, Confidential Netware drivers, and tape backup unit. Designed and developed utilities for Confidential Network File Server.
