SUMMARY

• Project Management & Human Resource Management Training Stakeholder Engagement
• Project Scheduling; Agile & Scrum Dashboard, Spreadsheet & Report Development
• Lead Program Development & Implementation Conflict Resolution & Decision Making
• Operated Budget & Resource Management Orchestrated Business Process Improvement
• Active Member of Project Management Institute, Baltimore Chapter Proficie n t i n MS Office 365

TECHNICAL SKILLS

Skills: Auditing, Risk Management, Agile & Scrum, Planning (WBS & Gantt), Data Analytical & Substantive Testing, Stakeholder Management, Financial Management Information System, Adobe Acrobat X Pro, LTSS, and K - 12 BUY

Microsoft Office Tools: Excel, SharePoint, OneNote, MS Project, Outlook, PowerPoint, Visio, Lotus Notes, ERP, and Oracle Financials

PROFESSIONAL EXPERIENCE

Project Management Assistant

Confidential, Baltimore, MD

Responsibilities:

• Execute project management tasks by collaborating with IT Directors and Managers to manage operational objectives such as: scheduling projects, creating budget and resource dashboards, assigning tasks to staff members, monitoring project scheduling, and executing financial tasks (i.e. procurement).
• Successfully decreased ITD operational expenses by monitoring departmental budget.
• Organize and maintain comprehensive data base information.
• Execute human resource tasks (i.e. processing payroll and assist with recruitment of new staff)

Program Specialist II

Confidential, Baltimore, MD

Responsibilities:

• Evaluated and orchestrated effective presentations during new employment orientation; Influenced strategy development by evaluating ad hoc excel spreadsheets to ensure efficient program operation; Performed on and off-site quality assurance (QA) reviews, risk control matrices and evaluation tools of control design effectiveness.
• Expanded program enrollment by increasing participant enrollment by 34%.
• Applied research data and analytic skills using technical computer applications; Frequently performed audit liaison duties to ensure compliance with internal control procedures (i.e. examining confidential documentation).
• Executed liaison duties in a team-building environment by providing program education.
• Cultivated program documents for participant enrollment and applied best practices by creating dashboards to highlight program status & areas of improvement.

Program Specialist

Confidential, Baltimore, MD

Responsibilities:

• Increased staff productivity by approx. 15% by developing standard operating procedures (SOPs); Managed and monitored departmental budget using the Financial Management Information System (FMIS) and ADPICS.
• Managed regulation public/stakeholder processes by interpreting and analyzing regulatory changes to air quality/radiation and reviewed special projects on behalf of Deputy Director.
• Resolved conflicts between daily meetings, conference calls, correspondence and project completion due dates; Increased office organization by developing more efficient filing system and database protocols.

Human Services Specialist II -LEAD

Confidential, Baltimore, MD

Responsibilities:

• Supervised and trained new CIF staff on public assistance program enrollment/benefits processing; Performed monthly audits surrounding efficient program implementation and effectiveness.
• Represented the agency during one-on-one and monthly partnership meetings in order to build long lasting stakeholder relationships with for-profit and non-profit organizations.
• Promoted, developed and maintained positive relationships with community stakeholders by coordinating and communicating program needs; Worked effectively in a high-paced environment while communicating and utilizing engagement strategies to build strong relationships.
• Delivered effective public presentations by educating, counseling and assisting community members.
• Compiled complex information from a comprehensive database and prepared program reports to deliver future program impact based on CIF data reports.

Program Specialist Intern

Confidential, Baltimore, MD

Responsibilities:

• Collaborated with neighborhood community associations to develop a social action plan for community outreach and workforce recruitment improvement; Interviewed and hired potential candidates to join.
• Performed program specialist duties: identifying learning & employment opportunities for current administrative staff, delivered effective presentations during Administrative Professionals Week, attracting approx. 200 attendees by assisting with planning and executing engagement/workshop activities.

Graduate Program Assistant

Confidential, Baltimore, MD

Responsibilities:

• Facilitated monthly mentor workshops and mentor recruitment/workshop activities.
• Planned Confidential Annual Spring Break Retreat by developing sponsorship packet, locating venue, contacted and determined potential sponsors, and establishing program budget.

Intern

Confidential, Washington, DC

Responsibilities:

• Collaborated with executive team & senior leaders to identify and develop a strategic plan to improve the Confidential Staff administrative process; Interpreted complex information and developed SOPs for routine equal employment and non-discrimination procedures.
• Developed media materials: drafted monthly article for the Federal Women's Special Emphasis Program webpage.
• Researched, analyzed, and compiled an updated list of all SEPMs for efficiency and effectiveness of managing administrative tasks.
• Performed complex database searches and assisted with evaluating data in preparation for the annual EEOC 462 Report.

CEO Intern

Confidential, Baltimore, MD

Responsibilities:

• Conducted research, analyzed data and presented recommendations based upon research findings to the CEO of BCPS.
• Worked collaboratively in group meetings, composed power points, written reports, and effectively presented findings & recommendations to improve engagement with school based staff and communities' partners based on data information and media materials.
• Developed media materials, researching and contacting different community-based donors; Effectively communicated with families and school staff; Composed all eligible donors into Microsoft Excel Spreadsheet, updated milestone charts when needed, and presented findings to Supervisor.