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Tech Program Manager Resume

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San Jose, CA

SUMMARY

  • Seasoned professional, IT / business strategist and influencer wif solid history of success in solution and delivery of programs / projects dat maximize organizational excellence for major global companies. Expertise in leading teams dat meet designated goals and expectations.
  • Extensive knowledge of Big Data/Hadoop, Business Intelligence, Data Warehousing, Software - as-a-Service (SaaS), Software development life cycle management and Cloud Application Migration. Background in enterprise, SMB and start-up environments.
  • Skilled at planning and leading multi-million dollar projects concurrently in High Tech and Healthcare handling all project planning, development, testing and deployment-finishing on time, under budget, and on-target delivery.
  • Successfully led Business Intelligence project assessments, strategy, and roadmap by identifying Key Performance Indicators (KPI’s) across all domains to develop BI dashboards to facilitate fact based decision making in alignment wif the corporate goals.
  • Strong interpersonal, influencing, negotiating, consensus-building, change management and conflict resolution abilities, providing guidance and direction dat bridges the gap between business and technology - always in easy-to-understand terminology.
  • Develops and mentors staff, and serving as a liaison between top decision makers and customer-facing teams.

TECHNICAL SKILLS

Big Data/Tools: CDH , HDFS, Sqoop, MapReduce, Hive, Impala, Kafka, Spark, Pig, Waterline, Trifacta, H2O, Zoomdata, Informatica Power Center Big Data Edition (BDE), WanDISCO

Business Intelligence Tools: OBIEE, Business Objects, Tableau, XCelsius, Cognos, QlikView, Crystal Reports, Informatica, Microstrategy, Pentaho DI, Erwin, Kintana Software

Project Management Tools: MS Project, MS Visio, MS SharePoint, Rally/CA Agile Central, JIRA, Jenkins, Numara Footprints

Programming Languages: C, C++, Unix Shell Scripts, PL/SQL, Siebel VB, eScripts, SQL, Java, Python JavaScript, AngularJS

Databases: Oracle, Teradata, MS SQL Server, MySQL, DB2, SAP HANA, MongoDB, Cassandra

Operating Systems: Linux, Unix OS scripting languages (Python, ksh, bash), Windows 10, Windows 2008 Server, MS DOS

Other technical proficiencies include: Data Modeling, HL7 interfaces, and Cloud Computing (AWS EC2, S3 and Google Cloud)

PROFESSIONAL EXPERIENCE

Tech Program Manager

Confidential, San Jose, CA

Responsibilities:

  • Directing Cisco Ready Leadership BI Dashboard improvements supplying sales leaders wif enhanced functionality for reviewing performance and possible ways to increase account penetration wifin an agile scrum framework.
  • Spearheading data migration from EDW Hadoop to SAP HANA for performance enhancement and reduce the processing time.
  • Collaborate wif business and cross functional teams to determine estimates, timelines, resource allocation and release dates.
  • Serving as a primary contact for issues including SOWs, Projects Kickoffs, development, testing and Go-Live.
  • Documenting “As Is” processes and recommended “To Be” solution to streamline processes and workflow. Prepare status reports and forecasts for distribution to all internal teams and key stakeholders.
  • Managing 5 simultaneous project streams - operating budget of around $9M, comprising of 23 resources from a global delivery team.

Tech Project Manager

Confidential, CA

Responsibilities:

  • Directed the implementation of heavy interfaces from PeopleSoft IB platform to Java-based web services platform to improve performance. Collaborated wif senior management and business units for enhancements in products/parts data management (PDM) and reference data management (RDM) projects wif a budget of $3M, comprising of 9 resources in global delivery model.
  • Responsible for design and development of data migration from Oracle to Mongo DB and seamless integration wif front end systems.
  • Managed the implementation of Java based micro services for easy integration wif cross track application and quicker response. Addressed performance test issues to lower response times to below 100ms by tuning Mongo queries.

Tech Program Manager/Scrum Master

Confidential, Pleasanton, CA

Responsibilities:

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  • Responsible for deploying projects/use cases (i.e. KP.ORG, CIMP, TRO-RIO, ETG, Optime, and SWA) into production Environment guaranteeing data was utilized for analysis, reporting and dashboards wif an operating budget of $10M, comprising of 18 resources in a global deliver model.
  • Authored program documents including newest implementations focused on complying wif software standards.
  • Collaborated wif Hadoop architect, developers and infrastructure team to furnish deliverables wifin an agile framework. Implemented test strategies and test cases for performing functional and performance testing.
  • Directed cloud application migration activities for Hadoop disaster recovery.
  • Executed Business Intelligence dashboard projects from concept to launch as well as numerous data warehouse upgrades dat enabled improved efficiencies and shorter timelines for internal customers.
  • Oversaw the department’s $2.2M BI project budget, providing project timelines and reforecasting using a new financial template dat simplified project calculations and analysis. Tracking 700+ scheduled BO reports daily from different subject areas.
  • Ensured the agile scrum principles and processes are properly implemented and adopted.

Tech Program Manager

Confidential, San Jose, CA

Responsibilities:

  • Directed multiple BI projects initiatives under GBS BI in the Service Contract Management (SCM) and Technical Services wif budgets of $2.8M+. Supervised up to 23 people in a Global Delivery Model (Onsite/Offshore).
  • Delivered design, development, testing, leading the transition of applications to production and support team.
  • Managed data analysis / extraction and solution development, identifying new methods for rising productivity and reducing costs.
  • Provided leadership and integrated activities wif all IT cross functional teams and managed services teams, coordinating projects wif multiple Scrum teams, facilitating all Sprint meetings. Managed service level agreements (SLAs).
  • Worked wifin an agile scrum framework, directed the end-to-end implementation for “Radion Hub”, a budgeted $2.5M+ SaaS application for Radiation Oncology Department dat is compliant wif HIPAA mandates.
  • Managed the production lifecycle of four (4) software modules integrated into the main Radion Hub product offering: 1) Virtual Tumor Board 2) Oncology Information System (OIS) integration wif HL7 interface 3) Remote Physicist 4) Metrics BI Dashboard.

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