OBJECTIVES

• IT Management - Software Project Management - IT Leadership - Intelligent Software Architecture Design & Development - eCommerce Design & Development - IT Team Development

SUMMARY

• Optimistic, solution-oriented Project Manager with a natural ability to understand user needs and formulate a complete project plan including scope and time-line.
• Flexible management style dat facilitates fluid implementation of change requests and promotes communication.
• Proven relationship management skills regarding team development, mentoring, hiring and team morale enhancement.
• Strong communication skills, keeping stakeholders briefed regarding progress and potential issues throughout teh project life cycle. Specializes in repairing, restructuring and integrating previously written software projects.
• Fascinated with IT industry trends and ever changing methods and best practices.
• Works closely with teh development team in order to operate within budget and ensure on-time delivery.

TECHNICAL SKILLS

• PMP Certification
• SQL Server
• SMAC Certification
• SQL Server Reporting Services
• Agile Methodologies
• MySQL
• Waterfall Methodologies
• Oracle
• Traditional PM
• Excellent Control of Scope
• Web Development
• PMI Member
• ASP.NET
• PHP
• Javascript
• InfusionSoft API
• C#
• HTML5
• OOP eCommerce
• API Integration
• PCI Compliance
• XML
• JQuery
• VB.NET
• CSS3
• C/C ++
• HTML

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

Owner

Responsibilities:

• Took ownership of teh product.
• Became manager of teh entire project.
• Reviewed several hundred lines of PHP code.
• Fixed and optimized InfusionSoft API connections.
• Managed a new eCommerce site project in C# for a client, Puirum Health Products.
• Worked closely with a third party development team.
• Created project plans and managed teh project from Initiation through Closing.
• Interviewed and helped to hire an in-house developer to take over teh project.
• Managed and developed an interface project in C# for a client, Confidential Inc., to transfer shipping functions from Cottonwood, AZ to Sunrise, FL.
• Worked with various departments within teh company to assure dat teh project would achieve its goals.
• Thoroughly managed change requests assuring dat all stakeholders were aware of changes, and teh costs of changes in budget and time.

Confidential, Camp Verde, AZ

IT Director

Responsibilities:

• Analyzed and evaluated information and business process requirements. Developed and implemented practical solutions to fulfill teh business needs dat comply with quality standards and technical requirements.
• Created project plans and managed projects from Initiation through Closing.
• Led development and maintained a custom ETL business object dat extracts and transforms data from multiple data sources and formats to load into teh Ecometry CRM.
• Worked closely with a third party development team on teh integration, enhancement and PCI compliance of teh company e-commerce website.
• Scheduled and led meetings relating to new and ongoing projects, to ensure dat stakeholders were fully aware of scope, managed expectations, implemented changes and developed lessons learned.
• Managed a remote team of third party developers to enhance, document and maintain teh company data warehouse and reporting and BI suite.
• Oversaw a cross-functional staff of three, including hiring, training, mentoring and disciplinary actions.
• Coordinated teh IT budget and allocated resources.
• Collaborated with managers and users in several functional groups to identify where new systems could increase efficiency and enhance usability.
• Worked closely with end users and developers to create training materials and document standard operating procedures to ensure business continuity.
• Developed a custom Amazon integration module dat imported Amazon orders into teh CRM, and updated Amazon with shipping information.
• Developed a detailed shipping report dat dat joined information from teh main CRM with information from FedEx.
• Coordinated teh technological relocation of teh shipping and receiving department to an off-site location, including installation of a point-to-point wireless network.
• Coordinated a 20% Call-Center expansion into empty warehouse space, including all new wiring for phone/data and new computer systems and increased licensing needs.

Confidential, Cottonwood, AZ

IT Software & Applications Director

Responsibilities:

• Supervised a cross-functional staff of four, including hiring, training, mentoring, disciplinary actions.
• Scheduled and led meetings related to new projects, to ensure dat stakeholders were fully aware of scope and expectations.
• Led development of a custom ETL business object dat extracts and transforms data from multiple data sources and formats to load into teh Multi-Channel Order Manager CRM.
• Managed and prioritized a number of projects encompassing both teh Nutri-Health and SedonaLabs product lines simultaneously.
• Coordinated teh IT budget and allocated resources.
• Managed third party development teams on a variety of projects.
• Managed projects, stakeholder and end user expectations and scope.
• Led a data warehousing project (TATE) as project manager and lead architect. Overseeing initiation, planning, executing, testing and launch. Teh TATE project was considered a "Center of Excellence” within teh Atrium Confidential, Inc. family.
• Worked closely with teh marketing department to implement an email list management module utilizing teh StreamSend API.
• Integrated automation for various affiliate marketing programs, including data-feeds, reporting and order cancellations.
• Successfully created, tested, documented and launched an upgraded version of a Pinnacle based e-commerce platform for both of Nutri-Health's websites dat includes mobile functionality, with numerous customizations specified by teh functional groups involved. Teh project launched on-time and within-budget, transitioned seamlessly with minor tickets.

Confidential, Orange, CA

Manager of Application Research and Development

Responsibilities:

• Gathered requirements, generated specifications, including scope and time-line. Managed every aspect of teh software development life cycle to enhance teh value of teh multiple brands, Budget Blinds, and Tailored Living.
• Supervised and developed a cross-functional staff of nine. Hired, trained, mentored and cultivated a team of five developers, with skills levels ranging from new graduate to highly experienced.
• Promoted a positive and productive work environment.
• Assumed control of several outsourced projects, completing them in less time within-budget with more features and fewer bugs.
• Led weekly team meetings, and daily stand-up meetings to ensure dat projects were on track, and for early identification of potential issues.
• Led project kick-off meetings to disseminate project goals and milestones. Led post-project meetings to compare goals with actuals, and to document issues and pit-falls to ensure dat teh same issues do not occur in teh next project.
• Implemented procedures to obtain tickets from teh Technical Support department, and included teh Technical Support department in teh QC process.
• Worked closely with teh QC staff to ensure proper prioritization of issues.
• Championed, managed and architected a custom CMS project dat significantly increased SEO, visibility and usability for teh company websites.
• Developed interfaces to combine and edit data from multiple systems to increase productivity and decrease data entry mistakes.
• Project manager and architect of a completely customized online ordering and customer relationship management system utilizing web services. Provided leadership and management to cross-functional teams of developers, web designers, and system administrators.
• Integrated Agile Project Management methodology which allowed teams to stay on task, and complete projects with total transparency to upper management and stakeholders.
• Designed, created and presented a successful 90 minute technical breakout presentation for teh Budget Blinds annual convention, attended by upper management and technical staff of teh vendor base.