Operations Director Resume Louisville, KY - Hire IT People

SUMMARY

prepared to take immediate ownership of the operational challenges and build a team that will make a difference.
Resourceful Six Sigma Black Belt wif keen business acumen developed over 10+ years serving in various roles wif broad responsibilities across the production and order fulfillment landscape, skilled working autonomously and managing projects wif multi - departmental leaders in gathering input, building consensus, and delivering practical solutions under pressure.

PROFESSIONAL EXPERIENCE

Operations Director

Confidential, Louisville, KY

Responsibilities:

Reengineered work order release system reducing leadtime by 3-days, a 42% improvement directly impacting customer experience.
Selected KPI's and held team accountable for Standardized Processes. Documented SOP's and provided retraining resulting in an 81% reduction in rework wifin 3 weeks.
Analyzed available data revealing a facility unprepared for a scheduled new product release.
Verified data and presented recommendation for an additional building to the executive leadership team. Assigned responsibility for the design and launch of the new 50k sqft facility wif oversight of the $3.1MM CapEx budget.
Launched facility 4-weeks ahead of schedule, providing an additional $380k in additional revenue. Observed absenteeism and turnover were crippling production and eroding assembly quality.
Designed a cross-functional training program wif a pay for skill component leading to 60% of the team being certified in three or more areas resulting in a 48% increase in FPY. Substantial efficiency gains eliminated a previously planned addition of 12 DL head count, avoiding $384K in operating expenses.

Operations Engineering Manager

Confidential, Louisville, KY

Responsibilities:

Launched the new facility on schedule, specified requirements, coordinated wif contractors, prepared financial justifications for equipment, and managed $1.1MM CapEx budget.
Initiated packaging redesign which reduced dim-weight calculations, immediately saving $40K per month in transportation costs.
The craftsman style processes being used were not scalable.
Researched new methods and reengineered the processes implementing automation and integrating material handling equipment to achieve throughput requirements increasing capacity over 400% and reducing OpEx $26k per month.
Designed new methods reducing changeovers leading to same day shipping for VIP customers.
Orders were being held up for color corrections and interrupting production.
Researched image processing software and implemented an automated workflow which reduced customer lead time by 25%, restoring FIFO, and avoided $228K in annual operating expenses.

Operations Engineering Manager

Confidential, Louisville, KY

Responsibilities:

Designed a reverse logistics solution converting missed sales due to out of stock status into completed orders wif a creative solution leveraging a 3PL partnership and combining receiving & shipping functions together, generating an estimated $388K in annual revenue.
Developed new receiving process wif an inventory slotting strategy, improving picking efficiency.
Designed and launched new facility, reengineered the processes and managed $3.2MM CapEx budget.
Designed a production solution reducing customer lead time by 3 days, a 57% reduction.
Designed an order consolidation solution for picking multi-orders, doubling the pick rate.

Senior Operations Engineer

Confidential, Louisville, KY

Responsibilities:

Designed and implemented a $3.2MM conveyor expansion, leading to same day shipping.
Project manager for sortation logic and WMS integration wif Amazon systems after acquisition.
Designed a semi-automated reverse logistics solution and launched a new processing facility.
Redesigned the facility layout to increase throughput by 32% and saved over $300K in COGS.
Implemented Six Sigma program earning preferred vendor status from WalMart.
Lead the turnaround effort of a manufacturing company, earning an award for the system design.