Senior Program Manager Resume Denver, CO - Hire IT People

SUMMARY

Senior Project Manager with 17+ years experience delivering solutions for multi - faceted software, hardware and IT projects in both large company and start up environments.
Known as a powerful communicator, bringing product from initiation to closeout, creating detailed processes and navigating changing business environments through all life cycle phases.
Develops and manages projects plans while enhancing team efficiency with servant leadership style.
Certified ScrumMaster
Excellent problem solving skills
Strong customer relations management
Power communicator

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential, Denver, CO

Senior Program Manager

Responsibilities:

Previous 12 month budget: $2.2M. Was 7% under budget during this period
Projects completed 32% faster year over year.
Used performance metrics and critical path analysis to identify problem areas and over-deliver on project timelines
Department manages up to 85 projects simultaneously
Reporting - Developed forecasting tools to assist finance with revenue projections
Implemented project management methodology from scratch using Clarizen
Facilitation - Work with cross functional teams to overcome project obstacles, define acceptance testing measurables, advise on billing and service issues, and establish business processes

Confidential, Denver, CO

Senior Program Manager

Responsibilities:

Hardware Management - Supervise team of 3 tasked with rolling out combined hardware and software offerings to support $100 million of combined business.
Software management - Manage remote teams of software developers In Asia and US locations to implement agile best practices, coordinate test resources and improve team efficiency.
Engaged with internal stakeholders to set priority, manage iterations, debug at customer site(s).
Agile Champion - Continuously improve software development methodology to guide it towards a more agile state.
Database management - Front end database manager for ticketing system (Jira) used by internal engineering and multiple 3 rd party development teams.
Developed and delivered training to both internal and external users.
Business process development - Collaborate with internal engineering and marketing plus business partners to implement internal business procedures for software development, database access and customer release management.

Project Manager

Confidential

Responsibilities:

ODM software management - Manage third party software development teams in Asia.
Set priority, track resources, and manage QA resources to hit internal and customer objectives.
Implement agile best practices - Converted ODM from waterfall to agile approach to better manage third party development house including: daily scrum reporting, increased number of iterative
Database management - Create and develop processes for using Jira database system, train and roll out to engineering, support and QA, maintain and augment system.

Confidential, Westminster, CO

Operations Manager

Responsibilities:

Management - Led team of 5 employees and contractors to consistently exceed organizational goals in vendor management, fulfillment, testing, and failure analysis.
Fulfillment - Implement shipping tracking metrics to define on time shipping, manage and revise shipping contracts, execute Federal export requirements and RoHS compliance documentation.
Failure Analysis - Gather and analyze technical failure analysis data on all core products.

Engineering Project Manager

Confidential

Responsibilities:

Mediated scope changes between customer, engineering team, and executive management; including proposal creation, cost estimating Wrote SOWs for continuing engagements with each customer.
Customer’s main point of contact for all project and business needs.
Oversaw firmware integration of custom customer’s proprietary encryption algorithm.
Authored whitepapers on RFID technology.
Product Release Management - Developed and managed project plan for all RFID projects.
All products required management of software, firmware and hardware projects.
Budget Tracking - Responsible for maintaining project to budget and time commitments.
Resource Allocation Planning - Maintained ongoing project resource calendar for 20+ person engineering team.
Allocated resources for individual projects based on timelines, organizational needs and customer commitments.
Process Development - Implemented engineering to manufacturing hand-off process for hardware releases.
Incorporated test plan development, manufacturing data, marketing data finalization, and documentation into a seamless process to enable efficient product launch.