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Senior Program Manager Resume

Denver, CO

SUMMARY

  • Senior Project Manager with 17+ years experience delivering solutions for multi - faceted software, hardware and IT projects in both large company and start up environments.
  • Known as a powerful communicator, bringing product from initiation to closeout, creating detailed processes and navigating changing business environments through all life cycle phases.
  • Develops and manages projects plans while enhancing team efficiency with servant leadership style.
  • Certified ScrumMaster
  • Excellent problem solving skills
  • Strong customer relations management
  • Power communicator

AREAS OF EXPERTISE

  • Cultivate strong vendor relationships
  • Set and deliver on expectations
  • Team player
  • Database mgmt (Jira) expertise
  • Agile Champion
  • Excellent Presentation Skills

PROFESSIONAL EXPERIENCE

Confidential, Denver, CO

Senior Program Manager

Responsibilities:

  • Previous 12 month budget: $2.2M. Was 7% under budget during this period
  • Projects completed 32% faster year over year.
  • Used performance metrics and critical path analysis to identify problem areas and over-deliver on project timelines
  • Department manages up to 85 projects simultaneously
  • Reporting - Developed forecasting tools to assist finance with revenue projections
  • Implemented project management methodology from scratch using Clarizen
  • Facilitation - Work with cross functional teams to overcome project obstacles, define acceptance testing measurables, advise on billing and service issues, and establish business processes

Confidential, Denver, CO

Senior Program Manager

Responsibilities:

  • Hardware Management - Supervise team of 3 tasked with rolling out combined hardware and software offerings to support $100 million of combined business.
  • Software management - Manage remote teams of software developers In Asia and US locations to implement agile best practices, coordinate test resources and improve team efficiency.
  • Engaged with internal stakeholders to set priority, manage iterations, debug at customer site(s).
  • Agile Champion - Continuously improve software development methodology to guide it towards a more agile state.
  • Database management - Front end database manager for ticketing system (Jira) used by internal engineering and multiple 3 rd party development teams.
  • Developed and delivered training to both internal and external users.
  • Business process development - Collaborate with internal engineering and marketing plus business partners to implement internal business procedures for software development, database access and customer release management.

Project Manager

Confidential

Responsibilities:

  • ODM software management - Manage third party software development teams in Asia.
  • Set priority, track resources, and manage QA resources to hit internal and customer objectives.
  • Implement agile best practices - Converted ODM from waterfall to agile approach to better manage third party development house including: daily scrum reporting, increased number of iterative
  • Database management - Create and develop processes for using Jira database system, train and roll out to engineering, support and QA, maintain and augment system.

Confidential, Westminster, CO

Operations Manager

Responsibilities:

  • Management - Led team of 5 employees and contractors to consistently exceed organizational goals in vendor management, fulfillment, testing, and failure analysis.
  • Fulfillment - Implement shipping tracking metrics to define on time shipping, manage and revise shipping contracts, execute Federal export requirements and RoHS compliance documentation.
  • Failure Analysis - Gather and analyze technical failure analysis data on all core products.

Engineering Project Manager

Confidential

Responsibilities:
  • Mediated scope changes between customer, engineering team, and executive management; including proposal creation, cost estimating Wrote SOWs for continuing engagements with each customer.
  • Customer’s main point of contact for all project and business needs.
  • Oversaw firmware integration of custom customer’s proprietary encryption algorithm.
  • Authored whitepapers on RFID technology.
  • Product Release Management - Developed and managed project plan for all RFID projects.
  • All products required management of software, firmware and hardware projects.
  • Budget Tracking - Responsible for maintaining project to budget and time commitments.
  • Resource Allocation Planning - Maintained ongoing project resource calendar for 20+ person engineering team.
  • Allocated resources for individual projects based on timelines, organizational needs and customer commitments.
  • Process Development - Implemented engineering to manufacturing hand-off process for hardware releases.
  • Incorporated test plan development, manufacturing data, marketing data finalization, and documentation into a seamless process to enable efficient product launch.

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