SUMMARY

• Highly Motivated Scrum/ Program management / Delivery Management and Customer relationship manager wif 16+ years of experience.
• Proven success in engaging and managing highly - skilled technical and business teams to design and deploy innovative application solutions.
• Experience in Consumer Banking, Cards, and Investment Banking. 7+ years of Project Management; PM skill set includes knowledge involving SDLC, Waterfall, Agile, and Change Management.
• Expertise includes planning, estimation, budget tracking, metrics for key project criteria, and leading large complex cross functional virtual teams. Excellent leadership, planning, negotiation, organizational, technical and communication skills.

TECHNICAL SKILLS

• Planview 10.0, IPMS V 2.0, MS Project, MS-Project Server, SDLC, Waterfall Methodology, Agile Methodology, MS SharePoint (document libraries, issues/risk/reports edit features using text editor, discussion boards, admin. access for teams), Completed Citibank's PMTR Training.
• Management/PMO
• Analyst (Requirements) Database Languages HP Testing Tools IBM Testing Tools Testing Methodologies Office Tools se Cases, Process Flows, Story Boards, Functional Specifications,
• Scenarios (Primary, Alternate), Validation Rules, Entry/Exit Methods
• Working Knowledge of Oracle 10i, MS Access (Query), MS SQL
• Java, C, C++
• QTP 9.2, Quality Center 9.2, Load runner, WinRunner, Test Director.
• Rational Functional Tester 8.0, Rational Performance Tester 8.0,
• Clear Quest, Rational Manual Tester, Ration Robot, Rational Test Manager. Manual Testing, Database Testing, Automation, Performance Testing,
• Agile Testing, Accessibility Testing, White Box Testing, Mobile Testing, ATM Testing, Regression Testing.
• MS PowerPoint, MS Word, MS Excel, Microsoft Outlook, Lotus Notes.

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

• Track and coordinate the program portfolio and its dependencies
• Ensure that each project TEMPhas a direct responsible individual scrum master to manage collective activities, issues, and risks
• Keep all stake holders informed on projects status
• Advocate the process and protocols
• Managing Agile-PMO for large banking customer wif resources working across 4 global delivery centers
• Managed successful delivery of multiple projects wif team of 60+ associates across 4 locations
• Engaged wif employees across all levels in the team & Built a harmonious and energized work culture
• Conducted due diligence for the all programs to identify the key challenges and established a sustainable operational model
• Driving the focus on continuous improvements and simplification wif weekly governance forums

Confidential

PMO/Program Manager

Responsibilities:

• Managed Projects - PWM Conversion, MSSB JV 4, Pulse zip code Mandate, Regulatory IOLTA
• Utilized Planview and MS SharePoint tools for all project management activities and weekly reporting.
• Created budgets. Coordinate wif the finance department and report project actual to the PMO on a monthly basis. Analyze budget variance for each group.
• For each project: ensure project plan documents are up to date and comply wif Citibank standards; effort based schedule wif resource leveling, roles, responsibilities, issues, risk/mitigation documents, communication plans, meeting minutes and staffing
• Created governance model wif roles and responsibilities for work stream managers - vertical silos, processes and procedures in alignment wif the firm's SLDC and methodologies, ensuring compliance by project managers.
• Understanding of Waterfall and Agile methodologies.
• Reporting project status, Scope, Resource allocation, Milestones, Projections and issues/risk and Capacity Planning.
• Evaluate monthly team performance and quality management metrics for both private wealth management and retail customers.
• Initiate and maintain reporting relationships wif project stakeholders including team members, peers, managers, customers, vendors, and other effected departments to coordinate efforts across multiple business units and ensure continuous efficient management of projects.
• Ensured that cross functional deliverables are completed on time by US and India teams.
• Determined Project Roles, Responsibilities, Organization structure and Panned resource Capacity.
• PQA, Audit 100% Compliant, No NCIs.

Confidential

Project Manager

Responsibilities:

• Project Planning / Estimations
• Developing appropriate strategies for the implementation of the project
• Determining the Resource requirements and hiring the required resources
• On-site / Off-shore co-ordination
• Conducting Status meetings & Reporting to the Citi & TCS Management
• Assigning the work from functional & technical perspectives
• Tracking and Mitigating the Risks
• Communicated status updates and project progress to all project members and stakeholders.

Confidential

Test Manager

Responsibilities:

• Requirements Analysis wif Business Analyst
• Test Strategy preparation
• Test Planning for DIT, SIT and UAT
• Test Specification preparation
• Business Scenarios identification
• SIT Test Case Preparation
• UAT Scenario preparation
• Regression Suite Preparation - Automated
• Test Data Preparation for SIT and UAT
• Test Environment Setup
• Business User coordination
• SIT Test Execution and Defect Reporting
• End to End Test Management - Onsite / Offshore Model

Confidential

Test Analyst

Responsibilities:

• Understanding business requirements
• Specification of logical and physical test cases, scripts and pre-conditions
• Preparing the Expected results and Test packs
• Test data preparation
• Test case execution
• Results checking and investigation
• Raising the defects and Re-testing of fixes
• Coordinating wif the team

Confidential

Software Developer

Responsibilities:

• Oracle8i DBA Course for iLearning portal involves Development of Simulations, Assessments, and testing the functionality. dis course can be accessed any the user online for sessions on Oracle 8i DBA
• Understanding business requirements
• Development of Technical Content
• Development of Modules using Authorware
• Whitebox Testing