Senior Project Manager IS/IT Resume Blue Bell, PA - Hire IT People

SUMMARY

Results - driven and forward-thinking certified project manager with a proven track record of successful software applications implementations and upgrades.
An excellent business strategist who plans and manages multimillion-dollar projects aligning business goals with technology solutions to drive process improvements. A diplomatic leader who instills motivation to exceed customer expectations in teams.
A dynamic and detail-oriented producer with a proven aptitude for providing the highest possible standards of operating efficiency.
A dedicated problem solver who identifies issues and provides lasting solutions. An analytical evaluator who identifies multiple possibilities for improvement and implements solutions to achieve objectives.

PROFESSIONAL EXPERIENCE

Confidential, Blue Bell, PA

Senior Project Manager IS/IT

Responsibilities:

Assumed responsibility for completion of initial phase of listing management project, which represented a necessary stepping stone in decommissioning legacy contract system. Projected annual savings of $2,500,000 upon legacy system decommission.
Oversaw development and deployment of paperless contract system, which led to a 20% increase in productivity and annual shipment cost reduction of $300,000.
Led deployment of ad manufacturing paperless workflow, which allowed company to consolidate and streamline operations at cost savings of $15,000,000.

Program/Procedure Coordination

Confidential

Responsibilities:

Responsible for coordinating activities for documentation of business requirements for Confidential client.
Participated in effort to migrate to PMO methodology for projects, ensuring Bill 198/SOX compliance.
Coordinated SOX internal and external audits, including integration of division-wide PCOB controls.

IT Liaison

Confidential

Responsibilities:

Served as IT client liaison to Uruguay Yellow Pages Publishing company
Acted as IT client liaison to Ziplocal yellow pages company, serving as development coordinator dat aided in conversion of 200,000 contracts from Ziplocal’s legacy system to YPG’s contract system.

Team Leading/Process Development

Confidential

Responsibilities:

Led cross-functional team consisting of marketing, sales, production, and customer service representatives dat addressed post-conversion issues.
Created client presentations relative to applications/systems adopted, which included virtual and onsite communication sessions with client.
Spearheaded effort to create integrated workflow for company’s online products, achieving annual labor savings of $150,000.

Confidential, Norristown, PA

Production Manager

Responsibilities:

Coordinated activities relative to work stoppage contingency planning, including resource allocations and establishment of work distribution locations. Produced and presented publishing organization’s contingency plan, which received review and approval by senior management.
Led publishing team’s initiatives to implement specialized services and processes to improve Verizon’s top- tier yellow page advertisers’ satisfaction and quality. Improved overall satisfaction index by 5% and reduced claims/adjustments by 30% over previous year.
Served as project manager responsible for ad manufacturing system upgrades and enhancements dat improved productivity by 20%.
Assumed responsibility for leading claims/adjustment corrective action team, which resulted in $1,700,000 savings in claims/adjustment dollars over previous year.
Spearheaded pre-press consolidation project, which provided $500,000 in annual labor savings.