SUMMARY

• I am an energetic and motivated professional with 10 years of experience as a Project Manager, Scrum Master, Systems Engineer, and Technical Trainer.
• I successfully transitioned two software development teams from the traditional Waterfall SDLC to Agile (specifically Scrum and Kanban).
• I strongly believe in the concept of "servant leadership", and aim to do everything possible to help the team perform at its highest level.
• I enjoy being actively engaged with both the development team and stakeholders, to ensure the project's success.
• To achieve this goal, I apply exceptional communication skills, attention to detail, and a hard work ethic to recommend solutions to project challenges.

TECHNICAL SKILLS

• Atlassian JIRA & Confluence
• Primavera P6
• Rational Portfolio Manager (RPM)
• MS Office Suite including SharePoint
• Visio and Project.

PROFESSIONAL EXPERIENCE

PROJECT/PROGRAM MANAGER

Confidential

Responsibilities:

• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business organizational objectives.
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
• Define and initiate projects. Manage the cost, schedule, and performance of component projects, while ensuring the alignment of the project scope with strategic business objectives.
• Make recommendations to modify the project to enhance effectiveness toward the business result or strategic intent.
• Create and maintain master project schedule in MS Project and Primavera, including risks and dependencies on other project teams.
• Coach, mentor, and lead personnel within a software development team environment.
• Create queries and present periodic reports on the metrics of current projects, future opportunities, and client issues.
• Facilitate issue resolution including: post - deployment production issues, resolving customer complaints and inquiries, internal team building.
• Experience applying the Project Management Framework (PMF) utilized by many organizations in the Intelligence Community.
• Documented and presented all required control gates: PIR, SRR, PDR, CDR, etc.

SCRUM MASTER

Confidential

Responsibilities:

• Coach and mentor cross-functional development teams of varying Agile maturity.
• Encouraged and implemented process improvements.
• Lead and document sprint ceremonies, including: daily scrums, planning, design, and retrospectives.
• Follow up on action items for continuous improvement
• Assist team with making appropriate commitments through story selection, sizing and task definition and participate proactively in developing and maintaining team standards, tools and best practices
• Develop and maintain a detailed knowledge of the work being accomplished in each sprint to demo new functionality and enhancements to the Product Owner, and convey feedback to the development team.
• Prioritize backlog with Product Owner for each Agile sprint, continually create stories and groom the backlog.
• Capture business and technical requirements as user stories in JIRA.
• Manage stories, non-development tasks, and sprints across multiple development teams.
• Remove impediments and protect team members from distractions to maximize productivity.
• Create team-building opportunities and facilitate team communication.

SYSTEMS ENGINEER

Confidential

Responsibilities:

• Assisted in the design and transition of our current system to a cloud-based architecture utilizing Amazon Web Services.
• Created supporting and design and security documentation.
• Interviewed customers and led focus groups to gather, decompose and refine requirements
• Created and maintained a project-wide CM database of development software and hardware.
• Implemented processes to keep the CM database updated.
• Updated software documentation as necessary and prior to each release, including: release notes, user and administrator guides
• Created a training course for a web-based user application.
• Conducted two-day training classes to groups of 30 or fewer professionals, including virtual/remote training to customers in the field.
• Created and updated user documentation (review exam, training guides, FAQs, external websites), and generated monthly system user metrics.
• Assisted in creating and implementing a Rapid Needs Assessment (RNA) phase to improve the FAA SDLC.
• Worked closely with managers to gather Quality Assurance, Quality Control, Business Value, and risk related data.
• Reviewed reports with Section Managers and Project Managers, and made recommendations regarding the future of applications based the Risk Assessments
• Supported Section Managers by implementing and maintaining project management and portfolio management processes.
• Used Rational Portfolio Manager (RPM) to maintain a detailed list of internally developed software applications
• Managed and contributed to development and production of various IC CUI related briefs, reports and promotional/branding artifacts.
• Coordinated and analyzed draft policies with key members of the 16 IC elements.
• Interacted with members of the IC elements to track progress towards milestones and deliverables within the project schedule
• Created and maintained a team SharePoint document library, SharePoint meeting spaces, and IC CUI Activity website.
• Implemented granular access control, group maintenance, and controlling file structure as a SharePoint administrator.
• Utilized SharePoint survey functionality to gather information from stakeholders.