IT PMO Portfolio Manager Resume Newport Beach, CA - Hire IT People

SUMMARY

Resourceful IT professional with experience in project, program, and portfolio management in private and public healthcare organizations.
Lead complex initiatives throughout the project life cycle, compiling and reporting on key metrics to deliver actionable insights for high - level decision making.
Cultivate and manage positive relationships with coworkers, customers, vendors, and stakeholders.
Reliable, organized team leader collaborating at all levels to complete quality deliverables on time, within budget.
Thrive under pressure, adapting to changing priorities in demanding environments.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Project, Visio) and Serena Mariner.

PROFESSIONAL EXPERIENCE

Confidential, Newport Beach, CA

IT PMO Portfolio Manager

Responsibilities:

Reviewed processes to identify opportunities for improvement and implement changes.
Managed and revised contract labor invoicing process, saving 20+ hours/week ($70K+/year) across department.
Mentored project managers, program managers, and project teams on executing PMM. Served as subject matter expert (SME) for project management office (PMO).
Managed and delivered IDentiPASS replacement project within ~$1M budget.
Replaced out-of-date physical access control system with new hardware and software, improving Security Team's system management and allowing increased level of future integrations.
Streamlined contractor invoice processing, saving 20+ hours/week (~$70K/year) for department.
Redesigned IT PMO SharePoint site to mirror PPM workflows, thereby enhancing usability for managing project and methodology document assets.
Updated project life cycle to include defined interactions and responsibilities of project sponsors.
Provided accurate, evidence-based reports with analyses, roadmaps, and portfolio itemization to IT steering committee, leadership team, and governance forums.
Supported IT PMO director by attending meetings, running team sessions, and providing new hire orientation.
Initiated project review meetings with IT managers, CIO, and PMs; gathered metrics, and presented results to management to prioritize projects and allocate resources effectively.
Provided orientation to new team members, staff training during meetings, and individual coaching.

Confidential

Program Controls Manager/Head of PMO

Responsibilities:

Provided end-to-end project cycle management (PCM) and PMO service for renegotiation process, including document management, risk and issue (R&I) process management, planning, and reporting, leading to £1bn savings for UK taxpayers.

Program Controls Manager / Head of PMO

Confidential

Responsibilities:

Conducted performance evaluations for team members.
Provided coaching, mentoring, and training, resulting in higher levels of stakeholder satisfaction and acceptance of PMO across business.
Participated as member and leader of team that developed corporate processes for portfolio management, central single reporting processes, reporting standards, key performance indicators (KPIs), and information management.
Introduced R&I KPI metrics and reporting across programs, improving quality of R&I management and reducing open risks by ~60%.
Established program controls and procedures for contract exit and transition program.

Assistant Program Controls Manager

Confidential

Responsibilities:

Specified and implemented order and deployed estate reporting tool covering the NHS N3 network, managing details of 30,000+ network connections to NHS and private healthcare organizations.
Deputised regularly for programme manager at several high-level meetings; conducted customer/user presentations, represented project at corporate meetings, engaged with suppliers, and managed contractors.

Senior Project Support Analyst

Confidential

Responsibilities:

Integrated contract tender process into operations upon signature to obtain ~$1B networking and complimentary services for Health Service over seven-year period.