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It Pmo Portfolio Manager Resume

Newport Beach, CA

SUMMARY

  • Resourceful IT professional with experience in project, program, and portfolio management in private and public healthcare organizations.
  • Lead complex initiatives throughout the project life cycle, compiling and reporting on key metrics to deliver actionable insights for high - level decision making.
  • Cultivate and manage positive relationships with co­workers, customers, vendors, and stakeholders.
  • Reliable, organized team leader collaborating at all levels to complete quality deliverables on time, within budget.
  • Thrive under pressure, adapting to changing priorities in demanding environments.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Project, Visio) and Serena Mariner.

PROFESSIONAL EXPERIENCE

Confidential, Newport Beach, CA

IT PMO Portfolio Manager

Responsibilities:

  • Reviewed processes to identify opportunities for improvement and implement changes.
  • Managed and revised contract labor invoicing process, saving 20+ hours/week ($70K+/year) across department.
  • Mentored project managers, program managers, and project teams on executing PMM. Served as subject matter expert (SME) for project management office (PMO).
  • Managed and delivered IDentiPASS replacement project within ~$1M budget.
  • Replaced out-of-date physical access control system with new hardware and software, improving Security Team's system management and allowing increased level of future integrations.
  • Streamlined contractor invoice processing, saving 20+ hours/week (~$70K/year) for department.
  • Redesigned IT PMO SharePoint site to mirror PPM workflows, thereby enhancing usability for managing project and methodology document assets.
  • Updated project life cycle to include defined interactions and responsibilities of project sponsors.
  • Provided accurate, evidence-based reports with analyses, roadmaps, and portfolio itemization to IT steering committee, leadership team, and governance forums.
  • Supported IT PMO director by attending meetings, running team sessions, and providing new hire orientation.
  • Initiated project review meetings with IT managers, CIO, and PMs; gathered metrics, and presented results to management to prioritize projects and allocate resources effectively.
  • Provided orientation to new team members, staff training during meetings, and individual coaching.

Confidential

Program Controls Manager/Head of PMO

Responsibilities:

  • Provided end-to-end project cycle management (PCM) and PMO service for renegotiation process, including document management, risk and issue (R&I) process management, planning, and reporting, leading to £1bn savings for UK taxpayers.

Program Controls Manager / Head of PMO

Confidential

Responsibilities:

  • Conducted performance evaluations for team members.
  • Provided coaching, mentoring, and training, resulting in higher levels of stakeholder satisfaction and acceptance of PMO across business.
  • Participated as member and leader of team that developed corporate processes for portfolio management, central single reporting processes, reporting standards, key performance indicators (KPIs), and information management.
  • Introduced R&I KPI metrics and reporting across programs, improving quality of R&I management and reducing open risks by ~60%.
  • Established program controls and procedures for contract exit and transition program.

Assistant Program Controls Manager

Confidential

Responsibilities:

  • Specified and implemented order and deployed estate reporting tool covering the NHS N3 network, managing details of 30,000+ network connections to NHS and private healthcare organizations.
  • Deputised regularly for programme manager at several high-level meetings; conducted customer/user presentations, represented project at corporate meetings, engaged with suppliers, and managed contractors.

Senior Project Support Analyst

Confidential

Responsibilities:

  • Integrated contract tender process into operations upon signature to obtain ~$1B networking and complimentary services for Health Service over seven-year period.

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