Senior Program/Project Manager Resume CA - Hire IT People

SUMMARY

High energy seasoned professional with extensive experience. Unrelenting passion for teh confluence of business and technology. In - depth understanding of Business and IT. Extensive experience in relevant and practical use of IT to deliver results, meet expectations, promote cooperation, reduce costs, eliminate duplication, improve productivity through open and innovative management.
Responsible for delivering leading edge business technology to key departments like Dispatch, System Operations, Damage Prevention, Public Safety, Emergency Response, Customer Care and others.. Coached and led a core team of 8 and extended teams up to 25+. Managed budgets of $2MM to $100MM+. Led project budget estimation for teh General Rate Cases. I have architected, designed, built, and delivered

TECHNICAL SKILLS

Program, Project Management, Organizational Change.
Technology architect, data architect, solution architect, software architect, business architect, network architect.
Big data, unstructured data, BI, visualization, AI, descriptive, predictive, and real time analytics.
PMO, PMBOK, process (Agile, waterfall, etc.), and risk, issue, change management.
ITIL/ITSM, SDLC, procedures, policies.
Scopes, requirements, blueprints, job estimates, design, build, test, deploy, train, stabilize, maintenance and operations.
Federal, State, and Local security and SOX compliance.
COTS systems, CMM, all ESRI SW, CADD (AutoCAD. Microstation), Tableau, CAD, MS Office 2016.
Development management, .NET, C++, C#, Python, JavaScript, REST & SOAP services, APIs.
Technology management, GPS, AVL, field systems, RTLS, RFID, Bar Codes.
Data Management, ORACLE, SQL Server, NoSQL, MongoDB, Teradata, Hadoop, GPUDB, OSIsoft PI Historian, SAP, SDE.
Multi-tier, high availability, primary/standby, scalable, multi DC hardware, IaaS, SaaS, OneCloud, AWS, OneDrive, and other architectures, disaster recovery, and security.
Data Centers, WAN, LAN, Network HW, servers, SAN, NAS, desktop and portables, and web presence.

PROFESSIONAL EXPERIENCE

Senior Program/Project Manager

Confidential

Responsibilities:

Operations and System Management, Civil Engineering, Public Works, T ransmission/Distribution/Collection systems, Environmental Science, Logistics, Public Safety, Emergency Management.
Electric, Gas, Water, and Wastewater Utilities, Local, State, Federal Government, Special Districts, Public Safety, Public Works, Transportation and Logistics.
Operations Management, GIS, Predictive, Descriptive, and Real-time Analytics, Mathematical Modelling, AI, Visualization, Dispatch/Work Order Systems, CMM, Financial Systems, SCADA, data collection, and mobile field systems.
C oncept to delivery of award winning solutions.
Worked with data centers, network operations, cyber security, support, disaster recovery and many other teams.
Member of technical and management teams.
Key projects: Situational and tactical decision making platform (GIS, predictive and descriptive analytics, modelling), Daily operations review and planning system, Field order optimization tools, Gas distribution data conversion (GIS and attribute), Portal solution for GIS, Gas transmission GIS, Asset data management plan.

IT Division Head

Confidential, CA

Responsibilities:

IT operations of Public Works. Hardware Systems, Programming and Database Management, GIS/Mapping/Graphic Design. Responsible for budgeting and funds management, day to day operations, strategic and tactical planning, coordination with outside agencies and other departments. Coached and led a team of 3 supervisors, 15 staff, and contractors.
Delivered multiple award winning solutions.
Improved hardware uptime from 75% to 99% and software downtime from 30% to <1%. Reduced helpdesk calls by >60%.
Reduced manual processes by >80%, consolidated and renegotiated contracts reducing recurring costs >35%.