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Project Manager Resume

Austin, TX

SUMMARY

  • Proven experience working alongside development and QA teams to support global ecommerce projects.
  • Analytical, problem - solving skills that lead to efficiency and quality throughout the development lifecycle.
  • Proven communication skills throughout all levels of the organization while coordinating cross-functional teams, developing relationships, facilitating information validation, and participating in team decision-making.
  • Timely and accurate reporting to executive management and project team.
  • Certified Project Management Professional (PMP) by the Project Management Institute (PMI).
  • Process Optimization
  • Resource Planning
  • Change Management
  • Risk Mitigation

AREAS OF EXPERTISE

  • Leading Projects
  • Resolving Complex Issues
  • Improving Processes and Quality
  • Global Collaboration
  • SDLC Management
  • Budget / Cost Control
  • Software Design and Development
  • Technology Innovation

TECHNICAL SKILLS

  • SDLC, DevOps, Continuous Integration, Continuous Delivery
  • POS Hardware and Software Support
  • QA and Test Automation Software
  • Virtualization Technologies
  • Python, Confidential scripting
  • Windows and Linux Server Platforms
  • Jenkins, Ant, Electric Commander
  • Certified Scrum Master (CSM), Six Sigma
  • Data Management: SQL, Excel, Powerpoint, Sharepoint
  • Configuration Management Software Solutions
  • Oracle DB
  • Log Management and Analysis Tools: Sitescope

PROFESSIONAL EXPERIENCE

Confidential, Austin, TX

Project Manager

Responsibilities:

  • Develop Statement of Work and Project Plan, manage project communications, and develop financial feasibility study for client.
  • Provide weekly reporting including key performance metrics, analysis of performance, risks and action items.

Project Management

Confidential, Austin, TX

Responsibilities:

  • Conducted Project Management (PMP) classroom instruction, specifically adding to lessons on earned value management, contract calculations, and network diagramming.
  • Received positive feedback and have been invited back to teach periodically.

Confidential, Austin, tx

Build Engineer / Project Lead

Responsibilities:

  • Analyzed requirements for new development, test or production environments.
  • Created solutions for implementation using HP tools and procedures to order hardware and set up environments.
  • Worked with infrastructure team to validate solutions and confirm architecture; provided developers with environments; documented and tracked server information; and fixed environment issues.
  • Ensured successful release upgrades of environments (DEV, QA and ITG) with new code releases; confirmed version control with use of Git and SVN; ran automated scripts to perform upgrades; and troubleshot environment issues during build process, usually in real time.
  • Configured and maintained development LINUX environments using Confidential, BASH and ANT scripts.
  • Requisitioned and configured cloud-based Linux servers using an internal HP cloud tool.

Confidential, Brenham, tx

Network Specialist / System Support Specialist IV

Responsibilities:

  • Provided software and PC support for living center personnel.
  • Installed/maintained computer network equipment and created/updated network documentation.

Confidential, Austin, tx

Engineer - Product Support

Responsibilities:

  • Liaised with retail customers, debit processing providers, and internal sales and service group.
  • Implemented and maintained procedures for receiving debit key (PCI) encryption codes.

Customer Support Technician

Confidential

Responsibilities:

  • Performed phone support for Wayne fuel dispensers and POS systems and served as escalation point for other help desk personnel.
  • Assisted field repair technicians and scheduled/documented repairs in Oracle database application.

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