Project Manager Resume Austin, TX - Hire IT People

SUMMARY

Proven experience working alongside development and QA teams to support global ecommerce projects.
Analytical, problem - solving skills that lead to efficiency and quality throughout the development lifecycle.
Proven communication skills throughout all levels of the organization while coordinating cross-functional teams, developing relationships, facilitating information validation, and participating in team decision-making.
Timely and accurate reporting to executive management and project team.
Certified Project Management Professional (PMP) by the Project Management Institute (PMI).
Process Optimization
Resource Planning
Change Management
Risk Mitigation

AREAS OF EXPERTISE

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Austin, TX

Project Manager

Responsibilities:

Develop Statement of Work and Project Plan, manage project communications, and develop financial feasibility study for client.
Provide weekly reporting including key performance metrics, analysis of performance, risks and action items.

Project Management

Confidential, Austin, TX

Responsibilities:

Conducted Project Management (PMP) classroom instruction, specifically adding to lessons on earned value management, contract calculations, and network diagramming.
Received positive feedback and have been invited back to teach periodically.

Confidential, Austin, tx

Build Engineer / Project Lead

Responsibilities:

Analyzed requirements for new development, test or production environments.
Created solutions for implementation using HP tools and procedures to order hardware and set up environments.
Worked with infrastructure team to validate solutions and confirm architecture; provided developers with environments; documented and tracked server information; and fixed environment issues.
Ensured successful release upgrades of environments (DEV, QA and ITG) with new code releases; confirmed version control with use of Git and SVN; ran automated scripts to perform upgrades; and troubleshot environment issues during build process, usually in real time.
Configured and maintained development LINUX environments using Confidential, BASH and ANT scripts.
Requisitioned and configured cloud-based Linux servers using an internal HP cloud tool.

Confidential, Brenham, tx

Network Specialist / System Support Specialist IV

Responsibilities:

Provided software and PC support for living center personnel.
Installed/maintained computer network equipment and created/updated network documentation.

Confidential, Austin, tx

Engineer - Product Support

Responsibilities:

Liaised with retail customers, debit processing providers, and internal sales and service group.
Implemented and maintained procedures for receiving debit key (PCI) encryption codes.

Customer Support Technician

Confidential

Responsibilities:

Performed phone support for Wayne fuel dispensers and POS systems and served as escalation point for other help desk personnel.
Assisted field repair technicians and scheduled/documented repairs in Oracle database application.