Project Manager Resume New York, NY - Hire IT People

SUMMARY

Extensive experience working with internal and external clients across offices and departments.
Ability to explain complex technical issues to clients so that they can make informed design decisions.
Proven track - record with numerous completed projects delivered on-time, and with happy clients.
Familiarity overseeing enterprise level projects with high-dollar contracts.
Quick to adapt to changing client demands, and think several steps ahead to plot out how changes to specs or timeline will cascade through the entire project.
Strong team-player who knows how to collaborate with other departments and negotiate the needs of different areas of the business with client demands.
A fast-learner who's able to pick up new software, procedures, and best practices with little training.
Certified Scrum Master with experience helping improve agile practices.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Project Manager

Confidential, New York, NY

Responsibilities:

Managed projects of varying size and complexity for clients in a diverse set of industries.
Worked with an international team to implement client intranets using Interact's innovative tools.
Developed and updated project plans using online collaborative tools.
Served as primary point of contact for clients for the duration of onboarding, and worked to transition to support and account management teams after project completion.
Managed 20+ concurrent projects with durations of 3+ months

Technical P roject Manager

Confidential, New York, NY

Responsibilities:

Managed projects as part of a larger initiative to update and improve TMP’s current product offering.
Worked with teams worldwide in multiple departments from kick-off to rollout.
Led standups, estimation, and retrospective sessions and coordinated sneak peeks and demos for upcoming sprints.
Compiled weekly reports on release progress and velocity.
Calculated capacity and worked with team leaders to ensure each sprint was properly scoped and staffed.
Formalized process for retrospectives, initial launch estimation, and monthly launch re-estimation process.
Managed weekly builds for five related products.

Project M anager

Confidential, New York, NY

Responsibilities:

Served as lead Project Manager for the NYC office.
Managed software development projects with budgets between 20 and 500 thousand dollars.
Developed strong client relationships and identified future sales opportunities.
Responsible for creating detailed requirements documents for the development team.
Clients showing progress so far to clients and taking feedback.
Managed one of the largest projects in the NYC office from start to finish.
Created new project plans and implementation methodology.

Technical Account M anager

Confidential, Raleigh, NC

Responsibilities:

Oversaw the execution of implementation projects until completion, typically spanning 6 to 12 months.
Created project plan documents and reviewed with all stakeholders and client.
Chaired weekly calls to discuss project progress and review status of all teams.
Ad-hoc training and meetings with clients and third-party software providers to discuss product integration.
Brought client online with Confidential software within a month, which was earlier than the usual processing period of three months
Directed six successful client implementations, from beginning to end of the project.
Handled and maintained $2 million worth of client accounts.