SUMMARY

• Content / Project Manager with 8+ years of digital authoring, strategy and management experience

TECHNICAL SKILLS

• Platinum Certification / 63+ wpm @ 99% accuracy / Wordpress / CMS / FTP Clients / Sage 100 and Sage ERP 90/200 / QuickBooks / CRM
• AEM / CQ Content Management System
• Adobe Creative Suite (Photoshop, Premiere Pro, InDesign, Illustrator, Dreamweaver, Fireworks, After Effects, Encoder)
• Microsoft Office (PowerPoint/Excel/Word/Access/Outlook/Publisher)
• Sales/Marketing Tools and Principals (SEO/SEM, Direct Selling, Etc.)

PROFESSIONAL EXPERIENCE

Confidential

Technical Manager

Responsibilities:

• Technical and project management for 15 content implementation specialists, located in two U.S. locales (Bothell, WA and Richardson, TX).
• Subject matter expert (SME) within the authoring sections of Adobe Experience Manager 6.1 /6.2 & CQ, and strong working knowledge of Teamsite and other associated CMS.
• Project level Jira experience, including issue creation & tracking, and initial setup and deployment of different projects and associated workflows.
• Responsible for conducting technical round interviews with prospective candidates, and providing detailed feedback afterwards.
• Tracking and organizing of metrics and other performance indicators for individual team members.
• Constant proactive communications with offshore team (India) for the purpose of general collaboration between teams, task or project handoff, shadowing, training, and overall process improvement.
• Created a new and improved shared space for organizing team documents, consistently adding new documentation and updating existing.
• Moderation of team meetings and scrums as necessary.
• Building training plan for new team members, as well as a cross - training plan for existing team members.
• Authoring and oversight of implementation requests for two separate instances of CQ, and one instance of AEM.

Confidential

Content Manager/Project Manager

Responsibilities:

• AEM/CQ5 & Drupal lead content /project manager for a high-visibility business segment of a global Fortune 100 tech company, leading and supporting both small and large scale digital publishing efforts.
• Subject matter expert for AEM 6.0, 6.1 & 6.2 & CQ, including all authoring, publishing, managing and oversight procedures in both Web Content Manager (WCM) and Digital Asset Manager (DAM).
• Highly experienced in leveraging digital media into dynamic and curated web content, as well as incorporating compliant yet page-friendly metadata taxonomy for both WCM pages and DAM assets.
• Implemented new and improved hierarchical structure for organizing digital media in the DAM, including adding/naming folders, renaming, uploading and running proper workflows on assets, and updating metadata where necessary.
• Led migration effort to convert over 1000 "legacy” web-pages to newer responsive web design format, vastly improving overall user experience.
• Assisted in developing and leveraging brand strategy with the Digital Media and Marketing team, including lead content manager responsibilities for business-critical product page launches.
• Project management and oversight of design, development, copywriting and quality assurance teams, while meeting tight launch deadlines.
• Broad Jira experience with initial creation, administration, and/or processing of - detailed singular issue tickets, multi-layered projects, and overall group boards for teams.
• Providing ongoing feedback to dev team, helping with opportunities for improvement across all areas within AEM and other CMS.
• Intermediate use of Adobe Photoshop for creation and editing of digital assets.
• Assistance in training and shadowing of AEM/CQ authors.

Marketing Manager

Responsibilities:

• Creation and implementation of digital and print marketing content for all Confidential companies (displaystar.com, nadisplay.com and streetpolebanners.com).
• Supervision of a segment of the graphic design team for organization and prioritization of digital assets for website and product catalog design.
• Administration, oversight and management of all SEO/SEM web marketing analytical tools.
• Management of company social media accounts, including Facebook, Twitter, Google+, Pinterest, Instagram and YouTube.
• Creation and management of all 3rd party web marketplace listings and inventory (Ebay.com and Amazon.com).
• Substantial monthly revenue increase after 90 days as marketing manager (approx. 225%+ Displaystar / approx. 700%+ Nadisplay).

Confidential

Content Manager/Project Coordinator

Responsibilities:

• Managed entire lifecycle of various digital assets, including initial creation of media, continual edits, publishing, and administration.
• Assisted in creation of current video template used by Omedia and Intel for Tomorrow Project podcasts, primarily using Adobe Photoshop and Adobe Premiere.
• Encoded, edited and rendered multiple audio/video files using Adobe Premiere and Adobe Encoder.
• Processed numerous edits and improvements to Intel COQ Microsoft PowerPoint presentations, with the primary goal of successfully converting accurately to Adobe Presenter.

Confidential

Consultant Insurance Sales and Consulting

Responsibilities:

• Sold and managed health, life and supplemental insurance plans to individuals and their families.
• Developed and applied dynamic marketing strategies to augment and increase customer base.
• Initiated in-person and over-the-phone sales and customer service of insurance policies to policyholders.
• Maintained, retained, and supported positive relationships with existing clientele.

Confidential

Inside Sales

Responsibilities:

• Inside sales for all Nautilus brands, incorporating CRM database (Nautilus, Bowflex, Stairmaster, Schwinn, and Pearl Izumi).
• Achieved more than $5 million in sales within 3 years, and top 20 all time in total sales revenue (as of 2006).
• Averaged 200 outbound calls/day from 2003/04; 40-50 inbound calls/day + 30-50 outbound calls from 2004/06.
• Archived audio and video broadcasts for access via Yahoo web pages (Approx. 30-80 events archived/day).
• Updated HTML daily to coordinate with archived media (Approx. 20-40 web pages updated/day).
• Awarded first ever Yahoo Buzz award for excellent work ethic and positive results.