TECHNICAL SKILLSTECHNICAL SKILLS

• Scrum Fundamentals
• Microsoft Office suite
• Microsoft Visio
• Microsoft Share Point Site Administrator, Analyst,
• Microsoft Project Server
• Primavera
• Clarity
• Visual Basic
• HTML
• Oracle
• JDE - reporting
• Linux/Unix
• Mainframe programming languages
• Mainframe Systems Programming
• Informatica Power Mart
• Project Management
• General Management
• Networking (tcp/ip, routers, switches, satellite, fiber, wireless)
• Nortel Multimedia communications (SIP based, messaging, video, audio)
• Mac OS/X
• Midrange (System 36, Stratus)

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

Responsibilities:

• Client liaison responsible for project deliverables.
• Followed PMO standards for both companies.

Project Manager, User Experience

Confidential

Responsibilities:

• Handling small to large scale customer portal initiatives, evaluating impacts and assigning to internal SME groups for disposition.
• Coordinate any Program or Project Manager communications and requests between SME, Architects and Development teams.
• Responsible for streamlining tools and initiatives in SharePoint for report production and task automation
• Throughput of 10 daily requests.

Project Manager, User Experience

Confidential

Responsibilities:

• Support outsource contract teaming up with IBM.
• Assist with Project management framework.
• Provide with Business Analysis as necessary.
• T echnical translation to Spanish and Portuguese.

Project Manager, Technology

Confidential

Responsibilities:

• Following Amex Agile SDLC Project Management methodology.
• Handling multiple project portfolio (3 to 10)
• Assist with Project related activities for planning and implementation.
• Provide with Business Analysis and Project Management advising for each phase.
• Technical translation to Spanish and Portuguese.

Project Manager - Business Analyst

Confidential

Responsibilities:

• Structured the tools (Excel and SharePoint) to collect, process and report from vendor responses, country input and correlate contract information.
• 5 year Contract value for the initiative: $8.3MM, average savings for the remainder value 15%.
• Stakeholder communications: weekly status meetings, dashboards.
• Extract Data Warehouse spend and category information for analysis.
• Vendor management and communications.
• Budget and savings projections.
• Resource allocation, matrix for in-country resources.
• Issues tracking, risk analysis and mitigation.

Project Manager- Business Analyst

Confidential

Responsibilities:

• Responsibilities include Business Analysis, Backlog Product Manager process flow documentation and translation into the Product Log as requirements.
• Quality center scripts development and execution.
• Value of managed portfolio: $2MM.
• PMO Information Systems: Clarity & Share Point.
• 5 year Contract value for the initiative: $8.3MM
• Collaborate with the International Project Management Team to prepare, analyze, plan and implement a Network Optimization RFP for all of DHL Latin America. Responsibilities include PMO reporting, Vendor response and contract analysis, Due Diligence lead, staged execution planning, resource and budget management support.
• Extract Data Warehouse spend and category information for analysis.
• Acted as Share Point site administrator for external and internal audience used for several supply chain sites.
• PMO Information System was Share Point.

Senior Project Manager

Confidential

Responsibilities:

• Clinical and Supply Chain Software updates and upgrades coordination and management for the divisional Hospitals.
• Proof of concept Project Management for Emergency Room (ER) cardiac arrest information transmission from ambulance to hospital for an increased 30% survivability for STEMI (myocardial infarct) patients. Coordinated with County, State, Competitor Hospitals and private ambulance services.
• PMO implementation support for Project reporting, management and governance.
• Responsibilities include PMO reporting, Vendor response analysis, staged execution planning, resource and budget management support
• SharePoint site administrator for internal and external audience.
• Project Manager Consultant

Project Manager

Confidential

Responsibilities:

• Portfolio included an AS400 JDE log security reporting rollout and the planning phase of an AS400 replication proposal.
• Budget controlled was for $750,000 for all project phases from initiation to deployment.
• Main project team size was around 15 Technical/Engineering experts (SMEis).
• PMO Information System was Clarity.
• Other portfolio components included server and data center migration, VPN configuration for B2B links, LAN/WAN implementation for US sites, including planning, risk and change management as well as budget control. Budget size varied from $40,000 to $150,000; with a team member size from 3 to 8 people.
• PMO Information System utilized was Primavera.
• Budget established was for $1,200MM, led the project phases from initiation to design.
• Team size was 10 experts during planning.
• PMO Information System used was Clarity.

Technology Program Manager

Confidential

Responsibilities:

• Included all related SharePoint intranet, collaboration and team sites, acting as necessary as Business Analyst for internal facing team sites based on Share Point.
• Responsibilities included any infrastructure related initiatives such as server,audio and video IP conferencing & collaboration based on Nortelis solution as well as Active directory, SMS & Exchange projects.
• PMO Information System utilized was Clarity.
• Handled the network security portion of the merger, securing the perimeter and integrating to the global network.
• Developed and presented new technology initiatives in business terms to tackle customer service and workflow streamlining.
• Planned directed and executed 3 corporate sites move to an 11 story building as well as the migration of over 200 branches to a new backbone network in time, within budget following stringent corporate project and technical management guidelines.
• PMO Information System using Microsoft Project Server.

Consulting Audit Counsel and Project Manager

Confidential

Responsibilities:

• PMO centralized tool used was Microsoft Project server.
• Engaged in several high visibility projects for Associates-Citibank Puerto Rico. Responsibilities included preparation of operational procedures. RFPis and project management documentation in preparation for a full-scope Systems Audit that was successfully undertaken with no audit comments issued.
• Worked with team sizes varying from 5 to 32 people in multiple sites including outsourced resources.

Regional Project Manager - Telecommunications, Web Technologies

Confidential

Responsibilities:

• Managed the strategic implementation for the global web based home banking platform throughout the Latin America region for 3 countries. Average Budget per country was $600K, managing teams from 5 to 10 experts.
• Directed the Regional Project Management function of concurrent application and networking projects that supported complex business initiatives. Managed projects across multiple disciplines, countries and continents ranging from software implementations like Cards applications in Singapore, Lotus Notes and Internet-Intranet solutions to other IT projects, such as LAN - WAN integrations supporting Card and financial mission critical systems. Provided leadership and matrix team integration to local country project managers (from 3 to 21 project leaders) resulting in successful implementations.
• Matrix Project Management structure was comprised of 21 in-country Project Managers with a variety of budgets from $100K to $1.5MM.
• Directed the Field Services organization for Mexico, coordinating a staff of 3 managers and over 30 Engineers and Technicians.
• Improved quality delivery of installation and maintenance for all LAN infrastructure, implemented standardized cabling, servers, PC and provided support for data (tcp/ip) and voice communications (Nortel Meridian 1) projects. On the operations side, accomplished the reduction of mean time to repair from 72 to 24 hours and decreased per seat cost from an average of $75 to $25; while managing an annual operational budget of $1.7MM.
• Collaborated as local Project Manager for Global and Regional Network and Application initiatives.
• Managed 3 Technical Department Managers with a total staff of 32 Engineers, consultants and technicians.

Micro Ware Systems Consultant

Confidential

Responsibilities:

• Established and managed two consulting and systems integration companies to support Shared Financialis ON2 high availability financial transaction system for Bancomer (Mexico's largest bank) based on Stratusi fault tolerant systems.
• Secured and maintained telecommunications and systems development consulting assignments with Fortune 500 companies in Mexico, managing a portfolio of contracts worth $250M.
• Team size was variable from 5 to 12 members.

Telecommunications Manager

Confidential

Responsibilities:

• Managed the new high availability transaction system implementation (IBM S/88 w/ON2 financial software) project with an investment of $ 600k USD. Revamped all PBX phone systems for all country branches executing a budget of $1.5MM.
• Organized and managed a staff of 15 in the newly formed Telecommunications area from its inception, the area supported the design, implementation and support functions for the country.
• Responsible for the financial and administrative functions for all of the WAN/LAN/Voice services throughout Mexico.
• Managed the Departments operational expense budget of over $2MM USD annually.
• Recommended and managed the installation of VSAT satellite communication to link all the branches in Mexico and IT Headquarters in Phoenix Arizona. This project had a budget of $600M USD and an ROI of one year.