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Project Manager Resume

Mclean, VA

AREAS OF EXPERTISE

  • Project Management
  • Data Analysis
  • Training
  • CRM Management Use Case
  • Testing Software Implementation
  • Web Development
  • Problem Solving Customer
  • Service Risk Management
  • Presentation Delivery
  • Scheduling Resource
  • Management Budget
  • Allocation Communication

PROFESSIONAL EXPERIENCE

Project Manager

Confidential, McLean, VA

Responsibilities:

  • Concurrently manage 4 - 6 SAAS implementations
  • Configure 15 various third party vendor integrations for AMS
  • Create custom CMS pages utilizing HTML, CSS and Javascript
  • Deliver AMS production environment between 2 - 6 months
  • Maximize client sponsorship opportunities with add-ons
  • Create and maintain client analytics dashboard for project metrics
  • Lead kick off, requirements gathering and status meetings
  • Maintain communication with developers for custom development via Jira
  • Document client processes and provide training as requested

Sr. Purchasing Analyst

Confidential, Arlington, VA

Responsibilities:

  • Gatheird business requirements across 5 departments for vendor management system implementation
  • Served as a consultant to assist department leads in defining and refining business processes
  • Documented process flows for each department using Microsoft Visio
  • Led weekly project status meetings with executive staff
  • Created use cases and led UAT sessions with department leads and end users
  • Created training materials and system rollout strategy for 60 - 80 internal staff across 5 departments
  • Developed support plan for teh on-boarding of 1800+ vendors and led vendor support team of 6 staff

Business Application Specialist

Confidential, Arlington, VA

Responsibilities:

  • Reduced annual application expenses by 50% through teh conversion of existing systems, business processes and data sets into CRM, CMS and SharePoint 2013
  • Conducted AMS vendor evaluation against 7 vendors for new CRM replacement
  • Coordinated data integration, data entry and reporting for CRM with use of SQL
  • Refined data entry SOPs for CRM and provided training for 12-20 staff across Membership and Finance departments
  • Managed 5 application and web development projects
  • Led UAT sessions with staff and reported feedback to developers

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