SUMMARY

• Highly experienced Professional with strong Project Management skills and over 15 years of experience, with a record of developing and supporting successful high ROI IS / IT projects and solutions incorporating a wide range of applications and technologies. Consistently recognized and tasked to improve organizational effectiveness and efficiency through leadership that aligns the business processes and IT infrastructure to realize cost savings and accelerate performance.
• Extensive and diverse experience in the planning, budgeting, building and management of organizations and projects in rapidly changing and dynamic environments. A record of accomplishment in planning, developing and managing large projects, reducing costs and improving profits by continually consolidating services and improving performance with the use of strong communications and analytical skills. Thorough knowledge of full systems life - cycle development, as well as extensive experience leading Integrated Product Development Teams.
• A builder of high performance teams and a natural Team Leader, Mentor, and Motivator who thrives in environments requiring a high level strategist and a big picture thinker. Proven Project Management skills utilized in driving profitable and cost effective collaboration between critical business functions
• Talented, results-driven and versatile leader, with a record of success in implementations requiring an in-depth knowledge and solid experience working with complex cross-platform systems, network architecture, installation, implementation, integration, and administration in local and remote environments
• Successful background leading integrated project teams in the management of complex full System Development Life Cycle implementation and support projects
• Interface with key stakeholders to define proj ect charter, proj ect scope, statement of work as well as proj ect execution and control
• Adept at developing and reporting project status and providing financial status reports including earned value management to project teams and executive leadership
• Develop and implement organizational processes and procedures utilized to support project development and reporting
• Experienced managing both internal and external resources.
• Extremely successful communicating with all levels in the organization from line personnel to C-Level Executives

AREAS OF EXPERTISE

• Project Management
• Integrated Project Team Leadership
• Team Development
• Change Management
• Process Improvement
• Time Management
• Performance Optimization
• Infrastructure Development
• Client Collaboration
• Installation
• Training
• Hardware
• Client Relationship Management
• Offshore Resource Management
• Software Development Life Cycle
• Global Delivery
• Strategy
• Risk Assessment and Mitigation
• Hardware Implementation
• Software Implementation
• Microsoft Office (Word, Excel, PowerPoint, Visio)
• Microsoft Project
• Salesforce
• PMBOK
• JIRA
• SharePoint

PROFESSIONAL EXPERIENCE

Confidential

Implementation Project Manager

Responsibilities:

• Manage multiple patient monitoring systems implementations and interface/integration deployments varying in scope, size and complexity to ensure successful implementations
• Develop integrated project plans; inclusive of comprehensive WBS (work breakdown structure), Change Management plan, Communication Plan, Risk Management Plan and Resource Management, etc. Coordinating, leading and motivating a diverse cross-functional team of internal and external resources in coordination with the hospital provided project manager or stakeholder.
• Managing and effectively communicating across all project stakeholders, including capability to work in the C- suite, as well as third-party vendors
• Responsible for Revenue Recognition, Forecast Accuracy, Pipeline Inventory, Project Cycle time, Project Costs and Customer Satisfaction
• Reporting to the Region Service Manager, a member of the Southern California Installation team with a variety of both internal and external stakeholders

Confidential, Costa Mesa, CA

Project Manager

Responsibilities:

• Manage printer refresh and other desktop / network related projects
• Verify integrity of site and asset data provided by client to build a migration schedule.
• Draft and submit schedule to the senior PM for review and then to client for approval.
• Utilize the approved schedule to draft and submit resource plan to vendor for required background/financial checks.
• Work very closely with the vendor on any changes to schedule and/or resource requirements.
• Verify scheduling of resources and communicate/confirm resources with the site Point Of Contact (POC).
• Verify asset availability and ensure the regional configuration centers can meet schedule. Communicate schedule changes/updates as needed.
• Identify and coordinate with the client site POC as required to confirm resources, resolve issues, and obtain sign- off as required.
• Report updates and required check points and attend calls as required in support of daily or nightly refreshes.
• At the completion of a site refresh, confirm all work has been completed with the customer prior to releasing the team.
• Provide status regarding asset information, labor reporting, etc., as required.
• Verify and track information for any next day post refresh support. Coordinate with the branch/site managers.
• Ensure Asset/Logistics Lead has pick-up or disposal scheduled.
• Attend project meeting as required.

Confidential, Anaheim, CA

Senior Project Manager

Responsibilities:

• Customer-facing role requiring continuous interaction with the client throughout the life cycle of the project
• Define and develop overall project objectives, scope, work plan and resource allocation and review and confirm with internal client
• Manage Firm Fixed Price, Fixed Price plus Incentive and Time and Material contracts
• Plan, prioritize, organize and control multiple responsibilities and cross-functional resources and ensure that the most appropriate resources are assigned to specific project roles
• Manage project from concept to implementation and project close out
• Manage a large number of responsibilities in the face of competing priorities (Resource Management)
• Anticipate project issues, assess alternatives, and take appropriate measures to resolve in a professional, tactful manner
• Understand, analyze and structure undefined, complex and politically sensitive projects
• Manage and track actual versus planned project hours for all resources assigned to the project
• Utilize Earned Value Reporting for providing status of Project health (CPI, SPI, BCWP, ACWP, BAC, EAC)
• Conduct internal and external project meetings to track overall project performance
• Coordinate installation of software updates, patches, latest revisions with existing customers
• On site and remote training (WebEx)

Confidential, Irvine, CA

Senior Principal Engineer/Project Manager

Responsibilities:

• Support delivery schedules for Desktop, Laptop, and Enterprise disk drive programs in accordance with requirements provided by the Program Management Office (PMO)
• Develop Hardware Compatibility Process Maps and Test Procedures
• Manage product validation team responsible for performing comprehensive firmware verification test
• Supervise Compatibility Laboratory Test Engineers and Test Technicians, and report status and issues at Project Review Meetings
• Manage Hard Disk Drive Test Planning and Scheduling; create Final Test Reports and appropriate supporting documentation
• Develop and manage hardware compatibility project schedules to meet budget, quality and delivery objectives in conjunction with overall program commitments as established by the Project Management Office (PMO)
• Schedule equipment as well as test technician resources to support OEM customer shipment schedules
• Supervise remote hardware compatibility support organization in Malaysia to ensure that all issues regarding product which has transitioned to sustaining status are resolved in a timely manner and communicated to the Program Office as well as to the customer
• Knowledge of SAS, SATA, SSD Storage Protocols (both rotating and solid state storage media)

Confidential, Anaheim, CA

Project Manager

Responsibilities:

• Lead implementation of MUSE Cardiology Information System at Hospitals and Medical Centers in the Western United States
• Manage Customer-facing relationship (Act as the face of GE Healthcare Medical Systems)
• Successfully achieved installation of Patient Monitoring and Hospital Interface Database Systems at multiple sites realizing schedule, cost and scope objectives
• Initiated and Led Customer kick-off meetings
• Led Go-Live
• Successfully supported 10-12 implementations simultaneously
• Provided weekly project status report to clients as well as internal Executive management
• Scheduled internal resources for installation and training
• Interfaced with client clinicians, IT staff and cardiologists
• Create Project Closeout and Lessons Learned reports

Confidential, Anaheim, CA

Project Manager

Responsibilities:

• Managed the planning and coordination of project tasks, costs, quality, schedules, risk mitigation, and meeting coordination
• Created, managed and tracked development of Project Plans
• Interfaced with Software Developers to ensure projects were on track, meeting cost, schedule and quality performance parameters
• Present Project Status to Executive Management
• Managed a team of Software Developers, System Integrators, procurement, and marketing to implement and deliver a Relational Database product utilized for pre-screening customers targeted for direct mail solicitation
• Developed and managed Project Management Portfolio Report utilized by Senior Management for obtaining project status, including cost/budget performance
• Created Internal Audit process flow, as well as a Reporting Tool (Project Dashboard) to communicate status of Internal Audits to Senior Management

Confidential, Long Beach, CA

IT Project Manager

Responsibilities:

• Managed infrastructure upgrades and deployments to user community in the Western Region.
• Monitored project costs, schedules, project scope, risk assessment and mitigation and resources for Information Technology projects.
• Negotiated Software and Hardware license and maintenance agreements.
• Communicate and manage issues and issue resolution with the Information Technology Outsource Provider
• Monitor cost, schedule, scope, risk assessment/mitigation and resources for Information Technology projects utilizing industry standard project management methodology
• Develop and Monitor annual IT budget based on consultation with Department Managers
• Create and implement Desktop/Laptop/Network Printer refresh and flow down deployment plan
• Negotiate Software/Hardware license and maintenance agreements
• Archive critical system/user files for disposition to transitioned facility