Office Manager/salesforce Associate Resume
Burlington, MA
SUMMARY
“Profoundly interested to be part of an organization to transition and use my noledge and abilities in field of marketing, research, supply chain development, product development and such related fields where my learnings from Engineering and MBA will help to enhance leadership and interpersonal skills to benefit teh organization immensely”
TECHNICAL SKILLS
Professional Skills: Project Management, New product development, Market research & analysis, Operational Analysis, Marketing Strategies, Competitive Analysis, Supply chain predictability, Recruitment, Client/Customer Relations, Social Media Strategy, etc.
Software Skills: MS Word, MS Excel, MS PowerPoint, MS Visio (UML diagrams), MS Outlook, Slack, Okta, SQL/MongoDB, HTML5, C, C++, Eclipse, Likealyzer, Twitter analytics, Sentiment VIZ Twitter analysis.
PROFESSIONAL EXPERIENCE
Office Manager/Salesforce Associate
Confidential, Burlington, MA
Responsibilities:
- Provide assistance/training on various aspects to integrate Salesforce.
- Create, review, activate and edit contracts/opportunities and invoices/quotations on Salesforce.
- Clean data, create reports and assign opportunities to their respective account owners.
- New hire on - boarding, employee off-boarding and verifying i9 forms.
- Coordinate and execute all company wide events for our location.
- Serve as direct support and conflict resolver for teh entire office staff.
- Manage day to day operational functions for a staff of 80+ employees and guests.
- Responsible for planning and updating current office space
Sales Associate
Confidential, Boston, MA
- Direct B2C sales rep with inventory management, cash handling, and providing customer reviews on new products.
- Brought in 40% of daily revenue during 4 out of 12 daily operating hours.
- Contacted 100+ UMass Boston alumni a day to increase awareness and raise funds
- Raised donations for teh annual fund with a 66% fulfilment rate.
Co-founder
Confidential
Responsibilities:
- Designed a product, Help 360 to reduce teh repercussions of a road accident and also help minimize teh time taken by teh emergency services to arrive at teh crash site.
- Headed various marketing, social media marketing, management and sales projects for Harman India, Traffline, Microsoft Vfest’15 by Channel V and PepsiCo.
- Overachieved teh outreach of PepsiCo Digital Marketing Campaign by 83% .
- Implemented various youth marketing programs for university students.
- Served as teh program lead and provided periodic counselling, mentoring and training to teh interns.
- Recruited and managed over 200 student Interns on various projects as per teh client requirements
Marketing Intern
Confidential
Responsibilities:
- Interned for multiple projects under Letslntern for marketing, content creation, sales and social media marketing using channels like Facebook, Linkedln, Twitter and various on ground promotional campaigns and activities.
- Ranked as one of teh top performing intern on multiple campaigns/projects with DELL, Viber India, Harman India, Nokia Indiafest'14, SSheer Management, Micromax UGF.
- Strategic management, Supply Chain Management, Accounting for Managers, Business and its environment, New Venture Creation, Global Industry and Competitive Analysis Focus on Asia, Managerial Economics, Marketing Management, Operations Management, Organizational Analysis, International Marketing, Social Media Marketing/Strategy.
