SUMMARY

• Working as Senior/Technical Manager with (PMI - PMP®, CSMSM, Bullet Proof® Manager) having over 19 years of IT Industry experience in the areas of Software Application & Product Development with cross­functional platforms for Client-Server and Web based applications for Industrial Automation (DCS/ECS/SCADA- Power Plant Automation, Safety Critical & Control) , HealthCare, Medical Devices/Pharma, e-Commerce/Consumer domains.
• Expertise in Project / Program Management, Operations Management, Release Management, Technical Support, Risk Analysis, Resource Optimization, Stakeholders communication and Multiple projects/releases execution & delivery in parallel.
• A Proficient servant-leader with proven record of delivery of large-scale 10 Software projects within time & budget by effective collaboration, leading & coaching Scrum teams. Have overcome the organizational challenges of transitioning from traditional project management to Agile-Scrum & SAFe.
• Having 8+ years of experience in Statement of Work creation, successful planning, tracking & monitoring execution - delivery of multiple product releases (with managing cross-functional teams) totaling of revenue above. $8.0 M.
• Handled various technical aspects like product documentation, software design, code implementation & reviews, source code integration & monitoring critical paths and taking required resolutions.
• Release Management tasks Plans & Execution for multiple project releases and successful delivery within deadlines - installation design & development, executing EREs, qualifying the regular builds.
• Created rigorous & comprehensive quality assurance programs to provide timely, quality based customer solutions and Implemented process oriented work streams for project delivery.
• Great exposure with Enterprise Architecture concepts and ADM cycle through TOGAF 9.0 framework.
• Good Exposure with working Dev-Ops.
• Requirements Management, Risk Analysis, Business Process Analysis, Impact Analysis, Use Case & User Story creation, Process Mapping, Preparing Functional Test-cases, Functional and Integration testing, Release/Cutover Plans, End-user Training & Organization Change Management.
• Expertise in C#.Net, Visual Studio.net 2015/2010/2008 , VC++6.0, WiX, IS 2011, SQL Server 2008/2005.
• Project Management Tools: TFS 2015/2010, MPP, JIRA 6.3, Lean Kit, and Configuration Management Tools: TFS 2015/2010, Synergy7.1, CMSynergy, Clear Case, DOORS 8.1, Requite Pro, Clarity.
• Process/Quality: GxP compliance, ICE methodology, CMMI5, IEC 61508, Six-Sigma, S/W Dev. Life Cycle: Agile-Scrum, Waterfall/Iterative/V-models, DPP/SCM & RCA - 5-Why & JOHARI Window analysis for RCA.
• Managed various multi-year, multi-million dollar projects successfully. Experience in handling large teams of 35+ people in a dynamic environment and Strong communication, presentation, collaboration & team building skills with proficiency at grasping new concepts quickly and utilize them in a productive manner.
• Established team player with strong interpersonal skills, the ability to build relationships across organizational levels, effectively deal with a team comprised of both onsite and offshore team members.
• Proactive, Quality-Driven, Meet Deadlines, Strong Interpersonal Skills, shown ability in managing multiple delivery projects from conception to realization and mentoring & motivating the teams.
• FTR - a comprehensive metrics tracking system to monitor service delivery performance, customer metrics, LOB metrics and this tool provided senior management reporting.
• Experienced in recognizing, rewarding team’s efforts & performing team’s appraisals with feedback.

TECHNICAL SKILLS

• Dev-Ops, TFS 2015/2010, MS Project, JIRA 6.3, Lean Kit, Confluence C#.NET, ASP.NET, WCF, VC++6.0, MFC, C++, C, Java, Java Script, UML, COBOL Cloud Computing-Microsoft Windows Azure, WiX, COM, SDK, ODBC, JDBC
• SQL Server 2012/2008/2005/7.0 , Post GRESQL, MySQL
• Windows Server 2008 R2/Win 7/2003/XP/2000/NT
• Modbus, TCP/IP, UDP, TriStation, TSAA protocols Six-Sigma, CMMI5, IEC 61508, DMAIC, GxP
• SOA, MFC, n-tiered architecture, Multi-Threading, DLLs, Debugging, Prog. APIs Visual Studio.net 2015/2010/2008 , VC++ 6.0, ArchestrA IDE, IEE, TrackWsie CAPA
• Config/Version Mgmt TFS, Synergy 7.1, ClearCase, VSS, CM Synergy, DOORS8.1, Requisite Pro, Matrix Framework nUnit, MS-Test, Install Shield 2011.

PROFESSIONAL EXPERIENCE

Confidential

Senior Project Manager

Responsibilities:

• Discussions with client Business & IT for gathering requirements to define project’s scope
• Accountable for SOW, CAR, Effort Estimates & Resource Loading, WBS, Project Charter, Project Documentation List and Project Plan
• Lead and represent a daily meeting with customer for covering from all aspects of the project progress
• Followed GxP process/ICE methodologies for delivery of URS, Val Plan, FS, FRA, eHLCCD, IGM Security Risk Assessment (initial/residual).
• Authored and delivered - PDL, WBS, Project Plan, eHLCCD, IGM Security Risk Assessment (phase 1 & 2), Cutover Plan, Handover Checklist, Acceptance Report & Lessons Learnt docs
• Participated in review of IQ, OQ, PQ and VR deliverables
• Authored and delivered - Project Tollgates (SS, AC, DD, DG, SH) & releases per ICE guidelines
• Project status (schedule, cost, milestones, risks and issues) to leadership & responsible for Steering Committee meetings with Key stakeholders/directors - Business, IT, eCompliance, IGM & App Engg
• Representing technical team and managed delivery, driving towards achieving targets on time
• Update on team progress and activities consistently to customer and helping to resolve risks/issues
• Adhered to standardized processes & templates during Hyper Care/SUSTAIN phase to ensure success
• Proactive Risks identification, classification and providing mitigation plans, which enabled project teams to meet targets on time
• Speed-up process of review mechanism with multi-vendor project stakeholders (PQM, Infrastructure, eCompliance and OQM)
• Accountable for project updates in Clarity - PM tracking tool for updating financial plans - forecast & actual revenue cost, Risks & Mitigation plans, Status and setting monthly plan of record.
• Agile Scrum Master Responsibilities:
• Responsible for Sprints Cadence, Project Release Plan Delivery and Project Kick Offs
• Coach & mentor team members for Agile adoption to build self-organizing & high-performing team
• Interface with cross functional teams - Product Owner, Vendor, BA, Dev-QA, user groups, infrastructure, storage, network engineering, security / risk analysts, technical experts/architects, approval team & PMO, Release Team & RTE
• Engage Product Owner and Team Leads to develop product vision, priorities & road map, identify MVP and scope on the product backlog for Release & Pre-planning High Level Analysis for Sprints
• Engage teams in scrum ceremonies, follow up with discussions with each scrum team member for guidance, daily task updates, impediments and develop team synergy
• Provide inputs, feedback and reports to Agile Center of Excellence, RTE & PMO - ensure visibility
• Report to Scrum of Scrum meetings, Review meetings and provide weekly status and sprint status
• Perform Capacity Planning, T Shirt Sizing on Story Points and Task Level Sprint Planning with team
• Facilitated grooming, story pointing estimations, decision making and collaboration between teams
• Conduct scrum ceremonies, including Release & Sprint Planning, Daily Scrum, Retrospect & Review
• Identify impediments and blockers, risks and concerns, escalate as necessary
• Implement Scaled Agile Framework/principles (SAFe) for integration projects with dependencies
• Identify, log & report risks, issues and concerns, blockers, address / mitigate them, eliminate identified obstacles and resolve conflicts
• Drive Test Driven Development and Defect Triage & Cross-functional team testing
• Review Velocity, Burn down charts etc. with the team and PMO
• Delivery related Responsibilities:
• Estimations, planning, execution, delivery of projects with facilitated Impact analysis meetings, track Defect metrics, managed client expectations & Managed SLA driven milestones
• Interacting with functional/QA, System Test Engg./UAT groups for usability stability of releases
• Participated in RCA meetings, tracking defect metrics, performing QA activities w.r.t. development
• Steering Committee meetings, Weekly Status reports delivery on projects status update, lead initiatives - Knowledge Management & Best Practices and contribution to Business development - Scope of work in new areas
• End to end mgmt., for ‘On-Demand’ work which entails managing onsite & offshore team during phases of enhancement work including requirement analysis, effort estimation, costing approval
• Setup meetings with different stakeholders for Business Critical issues & monitor overall progress & provide required help in expediting resolution, Project Metrics Reporting and Process improvement.
• People responsibilities
• Making team understand the requirements at beginning of the projects
• Knowledge Sharing Sessions and providing constructive feedback to team members
• Recognizing the efforts of the individuals & teams and Awards nomination for associates
• Active participation in Talent Acquisition for Scrum Masters/Project Managers

Confidential

Project Manager

Responsibilities:

• Requirements gathering from Business Users.
• Build the Project charter and CAR forms.
• Authoring SOW creation and coordination for approval.
• Project Kick-Off, Built Project Plan, Project Documentation List and Resources onboarding.
• Architectural Discussions, Functional Requirements and User Requirements Spec Reviews.
• Functional Risk Analysis and Design reviews for Technical solutions.
• Reviews for Traceability, Scripts - Install Qualification (IQ), Operational Qualification (OQ) & Performance Qualification (PQ) and Test Overview List (TOL).
• Creation of scripts - IQ & OQ scripting docs & Dry run of IQ & OQ.
• Creation of PQ scripts.
• Assist business users for PQ execution.
• Assist PQM in Validation Plan delivery.
• Authoring Tollgate Reviews & Approvals for Scope & Seek, Conceptual Design, Detail Design, Deployment/Go-Live and Sustenance/Hyper care phases.
• Create & update Training documents, providing the training to Confidential Site Leads and End Users.
• Coordination with client Application Mgmt., Business and IT Program Mgmt. and Onsite & Offshore Dev/Test teams and with Vendors.
• Monthly clarity updates and authoring invoicing for milestone delivery.
• Authoring Handover Checklist, Acceptance Reports and Successful closure of project.
• Authoring Tollgate reports and PM-PQM checklist, Risk register and weekly meetings and Steering Committee meetings.
• Follow the GxP compliance with adhering to OneCSV.

Confidential

Responsibilities:

• GxP compliance
• Business critical functions.
• Implement “Action Tracking” workflow in TrackWise CAPA
• SSL implementation
• Creation & modification/issue fix of Crystal reports
• Enhancements to existing workflows
• Infrastructure readiness check (H/W - Win 2008 to Win 2012, OS, patches, firewall, DB upgrade.
• Install TrackWise v 8.7.13, Crystal Report 2013, Tomcat web & Java JDK.
• Coordinate for database backup and restore from existing schema
• TrackWise v 8.7.13 schema upgrade
• Creation & execution of IQ & OQ
• Creation of PQ scripts
• Assist business users with PQ execution
• Assist PQM in reviewing validation Plan
• Updating SDS (Reports & configuration), FS (Functional Specification), URS (User Requirement Specification) & TRACEABILITY Matrix, Scripts - IQ, OQ & PQ and Test Overview List
• Creation of Functional Risk Assessment, Validation Plan, PDL, eHLCCD
• IGM Security Risk Assessment (Initial/Residual), Handover Checklist, Acceptance Report, Project Lessons Learnt, PM-PQM checklist, SS, AC, DD, DG & SH Tollgate Review Reports
• Create & update Training documents, providing the training to Confidential Site Leads and End Users

Confidential

Responsibilities:

• this project will lay the groundwork to support the growing FLUS eCommerce business.
• The enhancements planned for this Release will unlock the following business capabilities that will provide immediate benefit as well as enable future enhancements to adapt to eCommerce business needs as it grows in scale:
• Pricing - Enable pricing flexibility - multiple price points systematic information enabling automated case labeling for retail product
• Automated P&L & Performance Reporting, providing same capabilities as other channels/customers
• Enable a stand-alone eComm demand planning model generating a more accurate demand forecast.
• Enhancements in the FLUS Master Data are critical to providing the FLUS eCommerce business with above capabilities. These enhancements include establishing the following Master Data dedicated to eCommerce:
• New eCommerce Trade Channel
• New eCommerce Trade Segments
• New eCommerce Geographies (Divisions, Regions, Zones, Districts, Routes).
• Having dedicated eCommerce Master data attibutes will address the following limitations in current state environment: eCommerce customers are defined in SAP and FLUS Masterfiles with same attributes as non- eCommerce customers, thus current state does not provide the business users & FLUS systems with the ability to easily identify eCommerce customers & associated eCommerce sales volume.
• The geographical Divisions are directly associated with FLUS business models. Customers with a Business Segment of Direct can only exist in Division 07 (Direct-Away from Home) or Division 08 (Direct- Warehouse). Customers with a Business Segment of Retail can only exist in Division 00 (Headquarters) or Divisions 03 and 04 (Retail DSD).
• Establishing dedicated eCommerce Geographies and Customer Trade Channel/Segments will provide both the FLUS functional area business teams as well as the FLUS systems with the ability to distinguish eCommerce from other FLUS Retail and Direct business models.

Confidential

Responsibilities:

• Amplify Go Live 5 and 6: This program is being developed for providing the Business capabilities-Day 1 Trade Capture interface to Endure, Define Liquidations/Deal Modifications process & implement Hedge modifications, Implement cap/trans tag pricing enhancements, Implement Component level database for pricing includes capturing structure desk VCIs & override functionality, Implement power iPad features - Price Analyzer, Alerts, Finalization and Virtual Pricing.
• Customer Care Enhancements: Bringing Customer Care support needs for all the HMH applications under one umbrella as a centralized self-help portal for the HMH customers brought below different features into one application there by increasing efficiency, cost savings and reducing the Customer service call volume greatly.
• Order Tracking - performance improvements by reducing calls to backend ERP system Technical Support and Product look-up functionalities powered by Solar search 4- Account Management and on-demand Digital fulfillment requests
• Responsive design for entire Customer Care support - Product Look-Ups, Service Availability, Tech Support and Permission Request pages...etc.
• Product Technology Snapshot: This project is to develop an online “One-Stop-Shop” to bring up-to-date technical product information together in an easily understood manner that can be used by both customers (current & potential) and HMH internal staff of the existing customer care website
• Web Presence: Houghton Mifflin Harcourt is an educational and trade publisher. It publishes textbooks, instructional technology materials, assessments, references, fiction & non-fiction for both young and adult readers
• Content Manifesto: This project is aimed to demonstrate HMH’s ability to develop & deliver quality content; therefore, to ensure the manifesto experience is of the same level of importance as its content. And built to accommodate additions and expansions as HMH’s content narrative & business grows, also will be embedded in the HMHCo.com online environment.

Confidential

Senior Engineer, Manager and Senior Manager

Responsibilities:

• Successfully led a very large multi-year multi-million dollar program for a strategic client
• Lead managers, architects, developers & testers working on different projects for managing & ensuring successful deliveries for strategic client while meeting SLAs as per MSA
• Spearhead PMO operations for group including overseeing continuous review of systems, methods, processes, determining appropriate improvements to enhance efficiencies, reduce costs, periodic process audits, ISO / CMMI certification.etc.
• Provide vision, purpose, direction & motivation. Develop right skills to build future capability
• Participate in recruitment, including interviewing and conducting hiring exercises
• Technical Responsibilities:
• Participated in architectural and design discussions related to the projects
• Performing code reviews, design reviews and Programming/Implementing solution designs
• Ensuring that organization standards are followed in the development
• Ensuring ERE for source code newly developing with baselines and Driven usability review meetings
• Sprint user stories demos to product owner and resolving user stories
• Guidance to associates in writing Technical Requirements, Use Cases and Analysis
• Provide guidance to team in creation of System Architecture and Performing Design Reviews
• Release plan and Impact Analysis reports for projects
• Go Live/Release to Production and Configuration Management.
• Delivery Manager:
• Delivered projects as per client expectations on agreed quality within budget and schedule
• Periodic discussions with Client Development Manager about project progress getting feedback
• Sharing Weekly status report to client, also discussing status with client & suggesting any improvements in process if required
• Making sure team follows agreed process without any deviations
• Project & Program Management:
• Participating in Statement Of Work, Scope and requirements discussions
• Negotiation on SOW time lines, Scope, actively involved in detailed planning & estimating
• Estimating resource required for project and identifying capacity
• Developed project schedule, identified project risks and provide mitigation plans
• Experienced at evaluating risks and developing strategies to overcome project obstacles.
• Managed Budgets above $8.0 million
• Demonstrate leadership skills that driven for results with commitment throughout project Life
• Proven ability to manage large size, cross-functional projects with cross-functional teams
• Excellent communication, organizational, documentation skills, worked effectively in a matrixed and global organizations
• Capable of managing high pressure, rapid development projects with releasing customer facing - mission critical & safety-critical software applications
• Proficient at managing multiple efforts simultaneously in a global organization and have ability to take responsibilities over an existing in progress project
• Have ability to perform robust business process analysis and recommend solution
• Ability to prioritize, execute tasks and proactive in resolving road blocks
• Have a strong understanding of secure software product development lifecycle
• Tracking project progress and taking the necessary actions for any deviations
• Getting formal acceptance of all milestones of the Projects > People Management:
• Building team by Hiring team members
• Training team on domain, technology areas and setting goals for team members
• Performing the appraisals for team members as per the company process
• Mentoring team members & Organizing team based on their skills
• Recognizing team’s achievements and nominating them for awards
• Fulfilling team member’s aspirations with respective career growth
• Motivating team for better performance

Confidential

Project Lead (Sr. Software Dev Engineer)

Responsibilities:

• Instrumental in analyzing the requirements
• Succeeded - hiring & building development team for Industrial Automation domain
• Accountable for preparing Project plans, Estimation, code reviews, Functional Specification, work closely with Product Development teams in defining software system requirements
• Responsible for managing project risks & mitigating them without impacting schedule & cost
• Responsible for monitoring performance, scheduling training programs, interviewing team, talent management, conflict management, communication and feedback
• TriStation 1131 v4.7: This S/W application with a comprehensive set of tools for generating the configuration data required to execute an application in the Triconex TMR Fault Tolerant Controllers.
• Enhanced Diagnostic Monitor v2.3: This is a S/W application can be used to display Tricon & Trident Safety system overall hardware configuration including chassis or base plates, main processors, communication modules (TCM/EICM/NCM) and I/O modules.
• Enhanced Diagnostic Monitor v2.2: This is a S/W application can be used to display Tricon & Trident Safety system overall hardware configuration, which includes chassis or base plates, main processors, communication modules (TCM/EICM/NCM), and I/O modules. EnDM provides access to diagnostic status or troubleshooting suggestions, Real-time & historical fault data of Controllers-Events collection.
• TriStation 1131 v4.5: This application provides users with a comprehensive set of tools for generating configuration data required to execute an application in Triconex TMR Fault Tolerant Controllers. TriStation 1131 supports Function Block Diagrams, Ladder Logic Diagrams and Structured Text as defined per IEC 61131-3 standard. And this application enhanced to provide support to Tag name management, Security Password support enhancement and Disabling/Enabling of Passwords.

Confidential

Technical Lead

Responsibilities:

• SOW creation/reviews, Requirement Analysis and develop SRS
• WBS, Effort Estimation & Schedule development
• Prepare proof of concepts and get them approved
• Complete design & development of software and code integration
• Documenting unit level and functional level test specifications
• Conduct unit level and functional level testing and generate the test report
• System Test cases execution & critical issue fixing for JUPITER (REGIUS110) Reader
• Gather requirements and prepare requirement specification
• Prepare proof of concepts and get them approved
• Complete design & development of software, code integration, Peer reviews and Code reviews
• Documenting unit level and functional level test specifications
• Conduct unit level & functional level testing and generate the test report