SUMMARY

• A Scrum certified Army Veteran who is able to work effectively with cross - functional teams, utilize available resources to create, sell, and market best-selling Fintech, DevOps, Middleware, Cloud, BigData, and Security products that drive product development, revenue, and profitability. I want to remain focused on emerging technologies to help companies with their digital transformation stories, and help them become, and/or remain Agile. More importantly helping you succeed.
• Successfully steered a $1.5 million project, and a team of seven for a year and a half to Human Resources, Payroll, Properties Legal and Corporate Resources.
• Over ten years of merchant service experience including value-added technology products for financial, enterprise, and small business clients: Network and best-in-class solutions.
• Instrumental in researching and assessing customers’ needs. Able to clearly define a target audience for which consumers are likely to purchase specific products.
• Gained extensive knowledge of the entire product life cycle as a Software Sales Consultant and Account Executive. Conducted product demonstrations and managed Multi-Million dollar accounts. Experienced in monitoring sales and inventory during introduction and growth stages to meet customer demand.
• Over ten years of Salesforce experience both as a front end developer and back end user.

PROFESSIONAL EXPERIENCE

Salesforce Administrator

Confidential

Responsibilities:

• Volunteer work helping as a Licensed Salesforce Administrator, with UI, page layouts, and integration. As well as participating and solving user stories.
• Recruited to Confidential ; one of the largest Financial Institutions in the world as part of an elite unit, the Preferred line of business. Parts of the varied role include: answering inbound calls, and sitting face-to- face in front of Clients at branches to answer questions about new products and services, educating the clients of the breadth of services that Confidential offers to maximize their financial well-being. In the role, we have an opportunity to work closely with our most important customers, while learning about our new products including: IRA’s, CD’s, Mortgages, Auto Loans, Credit and Debit Cards, and many more.
• Number one ranking in the Southeast region of Senior Preferred Sales Specialists, achieving 200% of sales revenue quota for the year 2017. This revenue was created from opening a mix of new accounts of all commercial products: Checking and Savings Accounts, Credit and Debit Cards, Small Business Banking, Auto and Home Loans, as well as other branded products.
• Program Director of the Atlanta Veterans Network, helping current Military members transition into roles with Confidential .

Google Student Veterans Summit

Confidential

Responsibilities:

• Selected to participate in a three day developmental program for MBA student Veterans at Google's campus in Mountain View, CA. Created for MBA student Veterans, GSVS includes a curriculum designed to help veterans hone their business skills and ensure a smooth transition to the civilian workplace. Participants also had the opportunity to network with Google employees and were provided an inside look at Google's culture of impact and collaboration. This program has a 7% acceptance rate.
• Recruited to CCH Small Firm Services; a leading global provider of tax, accounting and trust tax solutions for small professional firms, commercial tax preparers and national tax chains. Serves in an Inside sales role, prospecting/generating leads for clients in need of SaaS (Software as a Service) products, Tax and cloud services. These cloud products are backed up and secured on servers by Microsoft Azure, which is featured in the presentations. Conducts business and competitor analysis to identify additional opportunities. Leads the sales process from beginning to end along with client follow-up.
• Exceeded sales goals consistently by 100% for CCH SFS products and services since Jan. 2016 to date. Ranked among the top tier sales consultants for an entire team of 10.
• Implemented Six Sigma Yellow Belt program, the first-ever successful process focusing on direct client interaction. Resulted in team generating more leads and sales.
• Recommended additional product strategies to increase revenue such as creating a sense of “need” and new or revised price points to influence buying decisions.
• Introduced new ideas on several occasions to project and product managers; most recently the implementation of a new timer to synch with Outlook and QuickBooks.

Consultant

Confidential

Responsibilities:

• A joint Global Business Project between the Scheller College of Business and Confidential making us de facto Consultants.
• Managed in-side sales activities for POS, Loyalty, Security and various cloud-based business solutions. Developed long-term client relationships with large big-box retailers such as Confidential ’s Club, various healthcare organizations, small, medium and large companies.
• Led an aggressive sales plan that quickly built book of business up within five to six months.
• Utilized a consultative selling approach which helped clients to grow their business.
• Honored as Two-time Platinum Club award winner for exceeding sales quotas by 150% or more.
• Signed a 60 location account of a Medical facility through referral affiliation with Jardogs/Allscripts.
• Never missed a Monthly quota in Seventy-Two attempts.
• Formed and expanded strategic alliance channel partnerships with Sharp Electronics, Jardogs/Allscripts, and Confidential 's Club.

Project Management Consultant

Confidential

Responsibilities:

• Recognized as a leader of continuous improvement. Consistently implemented better solutions for reporting financial and project status.
• Successfully steered a $1.5 million project and a team of 7 for a year and a half to support Human Resources, Payroll, Properties, Legal and Corporate Resources. Managed client relationships and executive steering committees in developing strategic roadmaps. Successfully delivered project on time and included the following:
• Implementation of an employee portal and associated self-service initiatives.
• Upgraded ERP system to PeopleSoft HCM 8.9 with core HR and Payroll functions resulting in
• Merged international and domestic HCM systems into one global database.

Account Executive

Confidential

Responsibilities:

• Recruited to one of the largest global payment processing companies operating in more than 40 countries.
• Led daily sales presentations, product demos, handled inquiries from various merchants and businesses.
• Worked directly with cross-functional departments and provided customer feedback on products and services.
• Generated qualified leads through extensive cold calling and referrals from networking. Developed strong referral agent relationships.
• Achieved monthly sales goals and maintained a strong closing ratio.

Supply Chain Manager

Confidential

Responsibilities:

• Logistics/Supply Chain Management-Maintained adjustments in physical inventory.
• Accounting-book balance of Millions of dollars in inventory to correctly agree with the quantity of the item in storage.
• As well as dissemination of materials, and upkeep of said materials.