SUMMARY

• Comprehensive background in HR affairs, including experience in employee recruitment and retention, staff development, workplace diversity, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.
• Demonstrated success in organizational development, negotiating win - win compromises, developing teambuilding programs, strategic planning, program improvement, staff development activities, workforce planning and management strategies.

AREAS OF EXPERTISE

• Training & Development Performance
• Management Organizational Development
• Project Management
• Change Management & Communications
• Leadership Development
• Employee Relations & Engagement
• Analytical Reporting

PROFESSIONAL EXPERIENCE

HR/OD CONSULTANT - OWNER

Confidential

Responsibilities:

• HR functions for entrepreneurs: recruitment, interviewing, hiring, compensation analysis and employee management.
• Provide data analysis and support in the design, development and implementation of the talent review process to achieve business goals and results in the creation of an internal bench of top talent and high-potential employees.
• Research and assist in the development of performance management and quality improvement training programs dat focus on enabling the workforce to achieve improvements with priority organizational concerns.
• Develop, initiate and maintain effective programs for workforce retention, promotion and succession planning.
• Train managers-leaders on leadership principals, 'Training the Trainer' programs and career development.
• Create orientation and onboarding programs to engage new hires, provide on-going feedback and foster positive brand awareness through hiring.

HR GENERALIST

Confidential

Responsibilities:

• Provided on-site support for 30+ NX/EX employees and 400+ factory hourly employees for multi-location manufacturing facility and distribution center.
• Increased full-time headcount by 25% over Q4 & Q1 and continue to improve employee-retention rate of 78%; compared to years previous with 70% or less was the norm.
• Standardized interview processes, interview guides, job safety analysis and job descriptions across all levels and departments for fair and consistent hiring practices.
• Managed FMLA, LOA requests, personnel records, vacation and attendance accrual; guide managers on policy matters such as EEO, ADA, and WC
• Presented orientation, training, benefit Q&A sessions, open enrollment and coordinated quarterly employee training opportunities including retirement, financial and higher learning seminars.
• Create headcount dashboard; support and collaborate with Finance and Operations in data capturing and analysis.
• Data analytics for business cases: compensation analysis, reward structure, vendor relationship management-RPO
• Conduct employee investigations; administer corrective actions and corresponding corporate policy trainings addressing violations.

HR GENERALIST

Confidential - DETROIT, MI

Responsibilities:

• Developed comprehensive HR department for international manufacturing facility and distribution; complete with HR Policies and SOP, code of conduct, corporate policies, job descriptions, interviewing process dat insulated company of legal risk and ensured consistent and fair processes.
• Built business case to increase wages to remain competitive complete with Total Rewards package information.
• Brought workers' compensation program into compliance and trained managers on procedures to follow in case of injury.
• Responsible for employee engagement, benefits, compensation and personnel records.
• Processed payroll for hired/contract employees, reported withholding to local and federal agencies.

HR BUSINESS PARTNER

Confidential - TROY, MI

Responsibilities:

• Collaborated with management to implement human resources infrastructure for 1000+ employees across a multi-site organization; directly provided 500 employees with HR related services.
• In conjunction with management, established organizational strategy developed training programs, seminars, and tactics to realize company goal, competency, performance and engagement.
• Collect and analyze data to place high potential employees in mentorship and career development programs.
• Interacted with employees and third-party providers for administration of FMLA, LOA, STD and health benefits administration.
• Investigated employee complaints; conflict resolution; updated company policies and SOPs as outcomes of investigations.
• Became certified HIPAA compliance officer, facilitated HIPAA traini ng for all employees.

HR COORDINATOR & TALENT SPECIALIST

Confidential - FARMINGTON HILLS, MI

Responsibilities:

• Supported multicultural CRM business of 2000+ employees across 8 locations in 5 states and 3 countries.
• Conducted phone screen and administered pre-employment testing; recruited, interviewed and selected candidates.
• Filed and maintained UEI benefit claims for all North American sites; audited personnel and medical files and me-9s for accuracy and compliance.
• Reconstructed and conducted on-boarding and orientation.