SUMMARY

• Over 18 years of hands on experience in the IT health care industry, including over 20 years of management in both profit and non­profit sectors. The ability to work under time and budget constraints. Excellent communication, analytical and interpersonal skills. Goal oriented, successful at reviewing, developing and implementing plans, strategies and objectives.

TECHNICAL SKILLS

• Classic, BAR, DBMS, PCS, TES, PCX, Claim Form Generator Scheduling
• Microsoft Project, Access, Excel, Word, Visio, FrontPage, Flash, HTML, Powerpoint, IT Project & Planning, Windows Environment

PROFESSIONAL EXPERIENCE

IT Director

Confidential

Responsibilities:

• In charge of creating new system strategies, managing IT, and planning practice development.
• Established and/or improved processes and procedures to support organizational changes.
• Managed processes to insure that initiatives are delivered on time, within budget, while adhering to high quality standards.
• Assist in the development of an automated system for monthly admin/financial reports for administration as well as management.
• Directed revenue loss discovery project, that led to the identification of $2M of uncharged services for Department of Medicine.
• Coordinated the successful transition from UMPA's GE CENTRICITY system to Continuum's GE CENTRICITY system with minimum loss and front - end interruptions. Responsible for network and GE CENTRICITY personnel management.
• Managed the dissolution of the UMPA/MMS GE CENTRICITY databases and coordinated move to a much simpler platform available to users via an intranet connection.
• Responsible for overseeing of various operational aspects of the business. Integrated appointment reminder systems and disaster system notices.
• Managed the revamping of an outdated telecom system and implementing new phone system in 6 main offices.
• Have activated and utilized various modules and tools the GE CENTRICITY system offers for increase productivity.
• Created a new GE CENTRICITY credentialing dictionary; later moved to a website. Customized entire eligibility website along with Impec System programmers. Coordinated creation of the original company's website.
• Responsible for successful GE CENTRICITY upgrades; experienced in most legacy applications.
• Organize VPN connections directly to our office servers, replacement of all hub switches, modified network profiling.
• In charge of the ADT interface bridge between the Eagle hospital system and the UMPA GE CENTRICITY billing system.
• Successfully deployed a charge capture system (Patient KeEper) for 80 full time providers and all supporting staff.
• Directly involved in negotiations and selection of software. Responsible for the program planning and timetable.
• Coordinated implementation, testing and training. In charge of all interface issues between GE CENTRICITY and PatientKeeper
• Prepared full implementation of EHR (Allscripts) for 70 full time providers and supporting staff at 4 different locations.
• As part of a team effort coordinated initial project planning, IT staff training, and technical readiness at different sites.
• Responsible for bringing together all different interface layouts and mappings between the billing system and Allscripts engine. Organized training and testing.

Chief Project Manager

Confidential, NY

Responsibilities:

• After in depth data evaluation, in charge of developing financial & statistical reports.
• Coordinated the SRS electronic medical records program implementation.
• Monitored the PCS collection module.
• Assisted with master schedules development & implementation.

Confidential

Responsibilities:

• Coordinated DOT certification program over the company's website.
• In charge of the automation of a manual and time consuming workflow into a much leaner and faster internet process.
• Enhance the occupation medicine billing program.
• Responsible for the accuracy of all internet data and interactions with website.
• Streamlined operations with website to promote a savings of $20K per month.
• Develop and implement strategic work plan for establishing and maintaining an internet presence.
• Work with internal and external resources to provide a wide variety of support services, ie: Marketing, Webpage design and maintenance, HTML programming.
• Manage office and administrative services staff.

Project Manager

Confidential, NY

Responsibilities:

• Supervised complex projects to facilitate efficient management of a multi department FPA.
• Coordinated implementation of system upgrades, installation and management of FTP server.
• Full deployment of GE CENTRICITY GUI upgrade via the web.
• Coordinated installation and maintenance of electronic (Envoy/WebMD) interface protocols.
• Wrote interface specifications using HL7 standards, maintained claim and statement logic.
• Consulted with new groups to determine system structure and interface requirements.
• Conducted complete evaluation and modification of financial, payment and reporting structure.
• Monitor daily production activities; developed junior staff skills.

Operations Manager

Confidential, NY

Responsibilities:

• Managed daily office operations and administration for a 50-physician department.
• Developed and effectively recommended new programs and procedures to develop a financially effective and efficient practice plan. Analyzed practice to assure optimal financial performance.
• Supervised posting of charges, payments, adjustments and accounts receivable follow up.
• Developed PCX and DBMS reports to track project success. Monitored monthly targets, instituted work standards and productivity reports
• Performed fee analysis and updated schedule for all divisions and locations.
• In charge of hiring, training and terminating all billing personnel.

Senior GE CENTRICITY Coordinator

Confidential, NYC

Responsibilities:

• Coordinated implementation of the electronic claim submission function.
• Participated in the addition of new departments into the FPP. Supported the service of 150+ users.
• Assisted with the transition strategy from legacy systems and archive processes.
• Utilized Extraction software (PCX) to create customized reports, trained billing personnel on system and regulatory issues.
• Provided ongoing training and maintenance for new applications and upgrades.
• Created user defined online forms via Forms Generator function, unit policy and procedures.
• Automated posting capabilities for uploads and achieved full utilization of NEIC submission.