SUMMARY

• A Successful Technical Project Manager with 18+ Years in management & Delivery of technology based business solutions on E - commerce, Application support, maintenance, development projects.
• Enthusiastic, self-motivated, solutions-focused leader equipped with expertise on technical and strategic management skills with diversified Clientele experience in various geographies.
• Excellent Program, Portfolio & Delivery management experience working with global teams.
• Proven track record of leveraging technology to improve business processes with customer focus.
• Successful implementation of complex delivery model with team spread across India, UK, US and Canada.
• Sound domain knowledge & experience in e-commerce, SEO, Manufacturing, Oil & Gas trading, BFSI and Healthcare industries. Extensively worked on various open & legacy technologies on various business processes & technical architectures.
• Huge experience working with Business, operations, vendors and cross functional teams.
• Hands on experience in Waterfall, Agile (Scrum) methodology of project development and delivery.
• Experience working with AD&S, ADAM, CVP, PSP-TSP, Agile, SDP, JIRA, IQMS Process that need high quality delivery standards.
• Strong programming skills in Microsoft Dotnet, VB6.0,VB.NET,ASP,HTML,ASP.NET,T-SQL,PL/SQL, Web services, windows services, Power BI, SSIS, SSRS, and SSAS.
• Hands on experience on Database administration on medium size databases in MSSQL Server 6.5, 7, 2000, 2005, 2008 and 2012.
• Excellent knowledge and experience on trending technologies like Big data, NoSQL, Mongo DB, SEO,SERP, Cloud computing on Azure, IAAS, PAAS, SAAS, virtualization, Sales Force.
• Detail oriented self-starter with good understanding and goal driven innovative approach to problem solving issues.
• Good Leader with strong analytical, communication and Interpersonal skills.
• An enthusiastic, avid learner and project-oriented team player with ability to develop creative solutions for challenging client needs.

TECHNICAL SKILLS

• Windows 9X, 20XX, NT, Solaris and UNIX: MS SQL Server, ORACLE, PL/SQL, NoSQL and Mongo DB: VB, VBA, VB. NET, C#, ASP.Net, Java
• HTML, VB Script, Java Script, AEM, Endeca, Adobe Test n Target: SEO, NOSQL, Mongo DB, salesforce, AWS: ASP, ASP.NET, JSP
• .NET Framework, Web Technologies, Sales force, Azure, IAAS, SAAS, PAAS: PSP-TSP, IQMS, IPMS, SDP R21, CVP, ADAM
• TFS, Visual Studio 6/.Net, Crystal reports, TSP-PSP, MS Projects, Proteus, MS office, IIS, SharePoint Google docs, PWS, Tomcat, Remedy 7.5, CMDB, JIRA, OneConfluence, HP-ALM, Jenkins, Endeca, AEM,
• Adobe Test & Targeters, Zeplin

PROFESSIONAL EXPERIENCE

Confidential, Irvine, CA

Release Manager

Responsibilities:

• Requirement gathering, alignment, release coordination, communication, Collaborate various teams like enterprise, IT, Business, database Endeca, SED,SEO,Personalization,A11Y,targeters,IS, infra, UAT, production support teams to make sure all the CRs are aligned to release, deliver and validated, discuss with business users for redirects, landing pages, Gridwalls, PDPs.
• Plan and execute all web content, measure and report performance of ROI and KPIs, Collaborate with internal teams to create landing page, Gridwall banners, Homepage Marquee and optimize user experience, evaluate end-to-end customer experience across Mobile App, Desktop, Mobile and Tablet, responsible for E2E manual and automated testing and overall health of the website. A/B testing, Change management, problem management and incidence management. Hosting business command center.

Tools Used: Oracle Endeca, ATG, Adobe Experience manager, HP-ALM, JIRA, Confluence SED Microsoft office suite, Google docs, Jenkins, Zeplin, Adobe test and Targeter, LDAP.

Confidential, Santa Ana, CA

Sr. Project Manager and Scrum Master

Responsibilities:

• Frame the scrum rules and govern the scrum, coach & manage the scrum team, monitoring and resolving issues that arise throughout the development process.
• Work with sponsor identifying the requirements, writing user stories, grooming product backlog, conduct Scrum Ceremonies, daily Scrums, Sprint planning, Sprint retrospective, generate velocity charts and burn down reports, KPIs & value chain.
• Lead Scrum team by building relationship & influencing, result focused and inspirational leadership. Developed and implemented process controls.
• Coordinate with offshore and onshore teams, Plan and communicate deployments. Tools Used: Team foundation server, MPP, Microsoft office suite.

Confidential, Renton, WA, USA

Program Manager

Responsibilities:

• Project Management: Managing projects in all phase of standard SDLC phases in preparing detailed schedules, Budget planning, timesheet compliance, resource staffing, vacation planning, project planning, WBS, communicate with change management, system management, delivery & Project management teams.
• Maintain Risk & Issue register key decision documents, prepare progress reports. Interact with business, functional analyst and data ware housing teams.
• Help define timelines, Sprint planning, managing scope, schedule of deliverables and quality. Attend CAB meetings, status reporting.

Tools Used: MPP, Microsoft office suite, VSS, Clear quest, Proteus, BORIS, JIRA.

Confidential, Houston, Texas

Delivery manager

Responsibilities:

• Managing projects in all phase of standard SDLC & Agile (Scrum) model of software development & maintenance.
• Discuss requirements, planning, coordinating, communicating, define timelines, Resource Staffing, managing scope, schedule of deliverables, cost and quality.
• Project documentation for project charter, Product Roadmap, Risk & Issue register, WBS, Project management plan, actions register, URS, FRS, Non-FRS, identify CR, follow RFC process, attend CAB meetings, status reporting, manage deliverables, facilitate workshops and prepare milestone charts using MPP, Microsoft office suite, VSS, Clear case, JIRA, MQC. Role of a scrum master helping product owner with product backlogs, burn charts, meetings, Release planning, daily scrum, Portfolio of technology includes PowerBuilder, Sybase, Oracle 11g, MSSQL Server, Dot net 3.5, Silverlight,ASP.NET, VB.NET, PL\SQL, Business objects, ETL-informatica, Crystal reports, Tableau.
• Implement ITSM using ITIL procedures involving service strategy, service design, Service transition, Service operations and Continuous improvements. Change management, Incident management, problem management, configuration management, Release Management, knowledge management, RCA, Service request management, transition management, implement & monitor the Operational Integrity program initiative, manage vendors and applications service delivery, Service Level management (SLM) framework to meet the SLAs and OLAs to meet the business requirements. Design and implement service & Process improvement Plans (S/PIPs) for best practices. Preparation of Project Engagement Definition (PED), SOW, Scope definition documentation, Risk management plan, Resource strategy, Resource Selection, Transition planning attending Senior management review (SMR),CAB meeting, Manage test manager, QA team, budget planning, balance scorecard, Scrum team, adherence to ADAM Process. Managing delivery for Medium to complex applications for tax functions, legal and trading functions.

Confidential, Warren, MI

Project Manager- Quality Assurance

Responsibilities:

• End user discussions, Requirement collection, expert advice, preparing technical documentation like User Requirement Specifications (URS), System Requirement Specifications (SRS), SOW, Resource planning, Database design
• Low level design (LLD), High level design (HLD), review Proof of Concept (POC), Code Review, functional training, designed interfacing to Oracle Applications financial systems, designed interface to Mediclaim (Medical Insurance), PACS, Integrate systems using HL7,point-of-sales (POS),Dicom,ICD9, Resource strategy, prepare WBS, manage testing team. Attend SMR, CCB, weekly meetings and present status reports.
• Managed a team of 3 onsite Functional Consultants, Huge offshore team of developers and testers on Framework 3.0, ASP.NET, VB.NET, windows services, Oracle 10G,Visio, MS Projects, Service Oriented Architecture, Crystal Reports
• Manage the development process and team members, Implement quality process, DB Design and Development, Code reviews, code inspections; build verification tests (BVT), Prepare technical documents like technical Specifications, Traceability metrics, offshore-Onsite Coordination, Consolidating and sending status reports on ASP.NET, HTML,MS SQL Server, Active Directory Services, C#, Visio, Product Studio, PSP-TSP Process, Enterprise project management tool (EPM)