SUMMARY

• Strategically focused Sr. IT leader with 15+ years of Technology/Business experience in various leadership roles with expertise in global service delivery, IT integration and transformation, global portfolio/program management, application development and management, managing business and IT needs in a rapidly changing environment.
• Expertise includes developing and implementing IT strategy and roadmaps, design & delivery of large - scale complex projects across business initiatives leveraging teams spanning geographical locations, database management with focus on Teradata) emerging technologies, DevOps, data analytics, continuous improvement and development, supplier management, facilities management and modernization.
• Domain expertise in Human Resources, Banking and Financial Services, Marketing Technology (Banking and Finance), Insurance, and Airline sectors.

AREAS OF EXPERTISE

• Leadership, Collaboration and Mentoring
• Facilities Management and Modernization
• Human Capital Management
• Business Engagement and Collaboration
• IT Architecture and Roadmaps
• Portfolio/Program/Project Management
• SDLC (Waterfall and Agile)
• Database Management

TECHNICAL SKILLS

• Teradata 2X, 4X, 5X and 6X Warehouse machines, IBM Mainframes, Cassandra
• Hadoop Teradata RDBMS V2R3 thru V2R6, Teradata XX, DB2, Oracle, Adabase
• Access, SQL Server. Various mainframe tools, Teradata Tools and Utilities, PDWare
• SQL, ERwin, Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Project)
• SharePoint, Subversion, Kanban, Clarity. Linux, Unix, .NET, MVS
• ROCK (Compliance), SDLC, Waterfall & Agile, DevOps.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Sr. Development/Support Manager

Responsibilities:

• Provided application and support services for the Global Marketing Technology program on a dedicated Teradata environment.
• Reduced TCOA by $1,000,000 by rationalizing and integrating applications to modernize systems.
• Reduced $3,000,000 in hardware, software and support costs by modernizing Marketing Data Platform, a dedicated Active/Active Teradata Data Warehouse. Included decommissioning end of life hardware and migrating to a more efficient environment.
• Achieved 95 % increase in performance, saving $1,120,000 by modernizing Offers Management, a real-time application making Marketing offers. Re-platformed the application to a dedicated Cassandra environment resulting in enhanced performance. Increase is measured by reduction in Lost Sales Opportunities.
• Worked on redesign of applications using mainframes to migrate to .NET.
• Managed POC for Encryption as a Service at the bank to protect critical customer information.
• End to end service delivery management, documentation of project scope defining stakeholders, scope of project, timeline, benefits, business problems, cost estimation, constraints and context diagramming for all assigned projects.
• Worked with DBAs and vendor resources to manage support of Teradata platforms and application ensuring uptime SLAs, performance SLAs and Key Performance Indicators are satisfied.
• Provided technical guidance to users regarding analytics and BI solutions using Teradata.
• Led cross-functional teams comprised of employees and contractors across various geographical locations.
• Collaborated with business partners to align technology roadmaps with business needs to meet common objectives.
• Continuous Improvement resulting in reduced errors and failures in processes and programs using tools like DevOps and Kanban.

Sr. Application Manager

Confidential

Responsibilities:

• Delivered $1,500,000 in annual TCOA saves from servers, licenses and support costs by delivering a dedicated Teradata warehouse platform dedicated to marketing data and processes.
• Responsibility of multiple Teradata platforms in terms of uptime, security, and performance and usability.
• Delivered Offers Management application providing 40 mm real-time marketing offers daily to customers.
• Reduced Lost Sales Opportunities (LSOs) by almost 95% by fine-tuning processes and ETL cycles.
• End-to-end project management delivery, including scoping, estimation, design, development and implementation.
• Managed POC for Teradata Unity, a new replication tool. Implemented the world’s first production instance of Unity.
• Led cross-functional teams comprising employees and contractors across various geographical locations.
• Continuous Improvement resulting in reduced errors and failures in processes and programs using tools like DevOps and Kanban.
• Delivered reporting and analytical solutions to business users to better utilize data stored on the warehouse.
• Worked closely with vendors to ensure security and functionality of software, hardware and applications.

Sr. Development Manager

Confidential

Responsibilities:

• Managed development and support of the Confidential program.
• Delivered savings of between $7.5 million and $10 million on an annual basis by bringing HR reporting and management capability to a dedicated in-house environment.
• End-to-end project delivery, including scoping, estimation, design, development and implementation.
• Led teams of up to 30 resources comprised of Service Delivery Consultants, PMs, DBAs, Modelers and Developers spread across the globe.
• Contributed to setting up a Global Service Delivery model for DBAs and Developers with a bank subsidiary.
• Closely partnered with Functional Analysts and Business leaders to customize reports and solutions to ensure delivery of reports to users.
• Enhanced user experience by providing ability to access pre-fabricated reports, and generate ad-hoc reports based on requirements.
• Designed, developed and delivered active reporting and compliance warehouse for Employee HR data:

Sr. Database Administrator

Confidential

Responsibilities:

• Successfully integrated HR data from Fidelity into the GHRT Warehouse .
• Designed and implemented filters for data, and process integration and transformation.
• Mentored other DBAs and offshore teams on Teradata.
• Created Best Practices for Teradata to ensure standard naming, performance and ETL efficiency.