SUMMARY

• Program management leader experienced in creating successful marketing and product strategies within the cable, Internet and mobile industries.
• Exemplary background in devising unique solutions utilizing, creative "out-of-the-box" strategies as exemplified by serving as an international engineering program liaison for $100M+ clients in Latin America.
• An innovative strategist with proven success in forging new paths and establishing a lasting presence in markets by identifying growth opportunities and initiating strong business alliances.
• Proficient at combining technical experience, product knowledge, and business insight to lead global cross-organizational schedules to drive the success of new products and services. Skilled in team building and collaborating with internal and external stakeholders to ensure successful product development and launch.

TECHNICAL SKILLS

• Word, Outlook, PowerPoint, Access, Excel, Microsoft Project, Microsoft Visio
• Mac OS, Parallels Desktop/Virtual, MS Office for Mac, Prezi, SharePoint 360 Development & Management
• CS6/Cloud Adobe Suite, Photoshop, Illustrator, InDesign, DreamWeaver, WordPress, LinkedIn, Facebook, Twitter, HTML5 DHTML, CSS, JavaScript, JQuery, VBScript, ActionScript, ASP, SQL, JSP, ColdFusion, PHP

PROFESSIONAL EXPERIENCE

Confidential, CO

System Engineering Project Manager

Responsibilities:

• Coordinate agile software development methodologies for workflow management in collaboration with Engineering, design, development, QA teams, Sales and global vendors.
• Effectively prioritize deliverables and manage day-to-day issues on consumer products and services across tier I, tier II and tier III distribution channels.
• Lead the development and deployment of international projects, including expansion of client business, internal projects, and enterprise-level initiatives by managing an international program for product development of Software & Hardware for new Cable set-top box; completing the program 3.5 months early to meet client critical demand for new product.
• Negotiate project scope, timing and pricing with clients and third party vendors.
• Serve as primary liaison in a project management capacity, overseeing building plans, establishing deadlines, managing project budgets and providing continuous follow up and executive reporting on project statuses.

Confidential, Denver, CO

Product Project Manager

Responsibilities:

• Provided full life cycle product management for Charter Communications. Led numerous high-profile migration and development projects including overseeing all aspects of product integration and development for CSG Bill Pay, Charter Security Suite, HSD, Wi-Fi and web hosting Internet products. Applied best practices ensuring appropriate protocols and security measures were followed at all times. Coordinated and communicated project status with stakeholders and process participants on a regular basis.
• Gathered strategic process goals and commuted information to key department partners.
• Provided consistent support during all migration efforts ensuring minimal impact on business processes.
• Strategically prioritized deliverables and constructed project plans, workflow charts and diagrams.
• Documented all essential data for training and back-up purposes.

Web Business Analyst / Designer

Responsibilities:

• Managed the delivery of a quality consumer web messaging solution. Collaboratively led high-producing, cross-functional teams. Steered project management and product management focused on consumer digital experience. Oversaw project/solution infrastructure, software, services, change management, data migration, workflow optimization and training. Effectively worked with global teams in managing multiple projects. Delivered project on time and under budget.
• Drove traffic using organic SEO; tracked campaign effectives by using Omniture analytic tool.
• Cultivated purchase conversion in ecommerce layout utilizing comprehensive marketing strategies.

Project Manager

Responsibilities:

• Directed an array of cross functional projects involving digital services, data migration and workflow optimization. Served as subject matter expert, mentoring multiple geographically distributed agile project teams. Managed all aspects of digital design and development efforts including the specification writing for the development of architecture, design requirements and establishment for complex Internet applications. Developed creative Internet content to enhance customer experience.
• Managed numerous complex Internet and ecommerce applications projects with budgets exceeding $500K.
• Implemented technical strategies for Java based government Internet applications.
• Designed program technology and made recommendations for digital experience on social media.
• Reduced development iterations from three months to three weeks resulting in increased productivity.
• Fostered credibility and communication by establishing rapport with clients and business partners.

Confidential, CO

Director Of Web Development

Responsibilities:

• Oversaw the website marketing, architecture, data management, and application development for 12 craft magazine websites, four community websites, two B2B websites and one corporate website. Implemented the Scrum methodology including directing the digital experience, marketing, advertising, social media, websites, mobile, and all technical development. Led a talented project team comprised of 35 top tier professionals. Ensured timely project completion consistently while remaining under budget. Implemented a comprehensive employee development and training program.
• Efficiently completed a project that was over a year past due and $500K over budget by restructuring the software architecture for 15 websites within the first six months of hire.
• Simultaneously managed 20+ cross-functional Scrum projects.
• Dramatically increased website traffic and ad sales from an average of $1,200 to over $45,000 within three months by formulating inventive, strategic social media campaigns.