Agile Coach Resume
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Houston, TX
SUMMARY
- A certified ''SPC4 - SAFe Program Consultant'', a PMI certified ''Project Management Professional - PMP'' and a strong individual who has achieved advance systems, individual and team coaching, organizational development, cultural change and conflict management as well as strong leadership skills to create positive transformational impact to the department and organization as a whole with 17+ years of diversified experience.
- Proven track record in management of enterprise wide large, time-sensitive, and complex technology transformation programs, excellent execution and very strong leadership capabilities with community and team coaching and high-performing team building experience. Rich experience utilizing project/product management methodologies including ALM, PLM, PMLC, PMI, SDLC (Waterfall, Agile, and Hybrid), SAFe, LeSS, DAD, Scrum, Kanban and ITIL.
- Hands-on experience with custom SDLC processes such as code versioning, packaging, test driven development (TDD/ATDD), Feature driven development (FDD), XP, pair programming, continuous integration, test automation, code analysis and code quality metrics.
TECHNICAL SKILLS
- PMI-PMBOK, ITIL, Agile, Scrum-SBOK, Kanban, XP, SDLC, and PMLC SPF (SmartPlant Foundation), Aveva Net, AHA4P (Shell In-house)
- Smart Plant suit (SPPID, SPE & SPI), Bentley's Projectwise LCS & eB- EnterpriseBridge ADKAR and Kotter's 8-step models STEPLib, POSC-CEASR, Data Stream D7i Shell (EIS, IHOG, Shell DEP), Chevron (MCPIM), BP (PIM, uMCL), Exxon (EMCAPS) ISO 15926, ISO 9001, ISO 10303, ISO 27001, ISO 15489, ISO 128, CMMI (Level-5) CA PPM (Clarity), MS Project, MS Project Server and Primavera P6, Ecosys MS Access, Oracle, SQL, ADT
- Toad for Data Analyst, Toad for Oracle Documentum, SharePoint, Livelink (Intranet & Extranet), shareCAT, eRoom, Coreworx ASSAI admin & ASSAI web, CT Load, AHA-IDB, IBM FileNet, QDMS (Intel) SAP APO/IBP, SAP (PM & MM Modules), Maximo, e-SPIR Word, Excel, PowerPoint, MS Dynamics AX VB, VB.net, C, C++, C#, ASP.Net, Java, json CA Agile Central (Rally), TFS, JIRA, VersionOne Jenkins, Tosca, TDD, ATDD, XP, Pair/Mob Programming, CI/CD pipeline
PROFESSIONAL EXPERIENCE
Agile Coach
Confidential, Houston, TX
Responsibilities
- Conducting individual, team, and program-level agile coaching, help teams and clients adopt the agile mindset, and enable teams to reach the next level in their pursuit of high-performance. Monitor and nurture a team environment focused on successful product delivery and continuous improvement while helping build a workplace that people are excited to be a part of, where success is celebrated and gratitude is freely given. Communicate with senior leaders and at- home in front of a large group, facilitating common agile events, including retrospectives, reviews, planning, and decision-making. Working as part of a EVOLVE (Agile Support Center) network of agile coaches that collaborate and sharpen one-another.
- Also, have been an active Agile CoP community influencer and a part of the EVOLVE team (central team for conducting workshops and provide the strategy for transformations and prepare and conducting training, develop training materials, templates, and various games for training).
- As a very first transformational pilot project to adopt the Scrum and Kanban (Combined Scrum Ban) framework model based on SAFE 4.0. Hired to solve the purpose of train, build, form, strengthen, and maintain the self-organized agile team with identified Scrum team roles i.e. Stakeholders, PO, Scrum Master, RTE and the Scrum development team.
- Awarded by the Leadership team for successful pilot completion of SAP APO (SAP APO stands for advanced planning and optimization and it is one of the most important component of SAP SCM (supply chain management) and SAP IBP (SAP Integrated Business Planning powered by SAP HANA in-memory technology, this supply chain planning solution combines capabilities for sales and operations, demand, response and supply planning, and inventory optimization). Activities included from Ready-Sync-Go to advance and accelerate the Agile release trains with self-organizing & high-performing teams constantly focusing value delivery.
- Currently assigned as an Agile Transformation Coach for the GEMS (Chemical ERP System) transformation project and responsible for launching ART (Agile Release/Solution Trains) for 16 global teams under this transformation initiative where team spread across the globe in America, Brazil, Budapest, Bangkok and India.
- Teaching an optimized use of the agile work management tool (TFS, CA Agile Central, VersionOne) and help mentoring the team to effectively utilize the metrics for reporting and tracking the project.
- Facilitating ART (Agile Release Trains), PI Planning and Conducted workshops for RTEs, Product Owners, Scrum Masters, and Development team members for agile adoption and internal certifications.
- Delivered numerous professional training for Leading SAFe (SA), SAFe ScrumMaster (SSM), Advance ScrumMaster (ASM) and Product Owner/ Product Manager (PMPO) for internal employees and external requests.
- Conducting 1:1 coaching as and when required based on the individual feedback sessions and analyzed team/individual maturity and created gap closure plan and implemented action items for gap closure on a regular cadence.
Agile Program Coach
Confidential, Dearborn, MI
Responsibilities:
- Deputed as a part of Enterprise PMO and accountable for the overall Ford global program for deployment and implementation of the FEDE (Ford Engineering Design Environment) Team Center (Active Workspace - Customized web interface to Team Center) across the Ford global units.
- Working very closely with Confidential (The Vendor for TeamCenter) for the successful program completion within scheduled time and budget while managing the program scope, risk, HR, communications, change management, technology transformations, building in-house applications for smooth interface with engineering systems, and stakeholder management to meet the business objectives.
- Training and coaching new Development teams, Scrum Masters, Product Owners, and Managers in Agile values, principles, practices and the Scrum framework and Kanban principles.
- Performing a vital role in establishing customized scaled Ford Agile Framework (FAF) modeled on SAFe 3.0, and building the CoP on yammer to socialize the usage and maximize the application of best practices globally.
- Using PPM and ALM tools like Clarity and Rally, presenting the Dashboard reports on a set frequency to the leadership team and making sure that the project managers are regularly updating the scorecards and program is on the right track in terms of Schedule, Cost, and Scope while maintaining the optimum quality of the product being delivered.
- Responsible for communicating program performance to program management office - including areas such as onboarding, training, sprint plan, deliverable signoff, monitoring velocity, backlog, coordinating cross-Scrum data tool/data updates, project cost management via clarity.
- Applied In-depth understanding of adaptive, iterative, and incremental development, backlog management, agile planning, agile metrics, velocity, Kanban and Scrum roles and events, combined with a strong understanding of the software development process and procedures.
Agile Team Coach/ Scrum Master
Confidential, Houston, TX
Responsibilities
- Responsible for overseeing Business transformation projects requiring broad skill-sets including behavioral change management, process improvement, custom solutions development, architecture, operation support, and PMO.
- Have successfully planned, developed and executed a series of agile projects to create dashboards, basic analytics, and predictive analytics to enable Midstream to transform itself from a world of isolated, mostly static metrics to a real-time data-driven analytic tools supporting operations excellence.
- Managed project scrum teams and provided coaching to the teams to implement Agile project management methodologies involved in delivery of various IT software development and implementation projects for an Oil and Gas upstream, and midstream.
- Coordinated development and implementation of large technology transformation projects from start to finish utilizing project management methodologies including PMLC, SDLC, Scrum, Kanban, Agile, PMI and ITIL.
- Guided product owners to maximize return on investment through coaching on product backlog management including prioritization and acceptance criteria
- Developed and implemented seamless communication strategy and performed as central point of communication for core team members, management, business partners and other stakeholders.
- Established schedule and process for product/iteration demo's and facilitated across scrum teams, and the Scrum process (daily stand-ups, sprint planning, backlog grooming, sprint reviews & retrospectives)
- Coordinated with the solution development lead, functional project managers, and product owners to do sprint and release planning for the solutions.
- Coordinated with other teams to identify risks and to clear roadblocks Manage defect backlog including working with product management to prioritize and defer defects using JIRA.
- Maintained platform backlog (non-project technical debt, refactoring tasks needed etc.) and track work against those tasks.
- Prepared and conducted periodic project status reports to update project governance teams and executive management regularly on progress, risks and issues using Project Management Tool (Rally).
- Prepared monthly project status updates and capital forecasts per established processes using Clarity PPM tool.
Scrum Master/ Scrum Coach
Confidential, Houston, TX
Responsibilities
- Managed and coordinated all aspects of the development, delivery and support of IM and IT required by the Major Capital Project in the Deepwater Gulf of Mexico for Deep Water Exploration Production across all phases of CPDEP processes.
- Applied In-depth understanding of adaptive, iterative, and incremental development, backlog management, agile planning, agile metrics, velocity, Kanban and Scrum roles and events, combined with a strong understanding of the software development process and procedures.
- Conducting regular project meetings utilizing normal Scrum ceremonies, as well as supplemental communications as needed, and is accountable for the project deliverables and solution, including the work of vendors.
- Facilitated the team in implementing Scrum/Kanban in order to maximize velocity. Worked with Product Owner to ensure highest value features are delivered at agreed time.
- Actively participated in assisting the team resolving issues and escalate as needed. Worked with technical resources to coordinate outside part time resources as needed.
- Maintained and kept up-to-date periodic project status reports to update project governance teams and executive management regularly on progress, risks and issues using Project Management tool Rally.
- Prepared monthly project status updates and capital forecasts per established processes using Clarity PPM tool. Participated as a face of team in Scrum of Scrum meetings and worked with CoP on sharing and developing the single point source of knowledge sharing and lessons learnt to incorporate the best practices for future projects.
Scrum Master/ Kanban Facilitator
Confidential
Responsibilities
- Accomplished project for deployment of SmartPlant Foundation (SPF) as per the specifications, validation of the configuration, implementation and rollout and, data validation-transformation-loading into the data warehouse.
- Coordinated with Vendor (Intergraph) and SPF delivery team where the scope was to import data from various sources, mapping (MapForce from Altova - third party tool) and then transformation the data via preparing ".xslt" files and loading to the target system adopted by company.
- Provided leadership and guidance for multiple scrum teams performing software development for Waterfall to Agile Engineering projects.
- Organized and facilitated the planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings for multiple projects.
- Tracked and communicated team velocity and sprint/release progress and maintained process documentation.
- Ensured the scrum/development teams are practicing the core agile principles of collaboration, prioritization, team accountability and visibility.
- Assisted the customer as needed with backlog maintenance for scrum teams, internal and external communication, improving transparency and radiating information.
- Facilitated scrum teams with the methods to prioritize and resolve defects/bugs, making appropriate commitments through story selection and task definition.
- Led the development and maintenance of team standards, tools and best practices, identification and removal of impediments for scrum teams and facilitate discussion and conflict resolution to empower the scrum teams to self- organize.
Services Delivery Manager
Confidential
Responsibilities
- As an Implementation PM, performed major role in achieving CMMI -5 certification, developed and implemented and deployed various complex IT solutions using Waterfall, Hybrid and Agile methodology based on the scope of the work for various clients.
- Led successful deployment and implementation of COTS and customized applications like SPF, SPPID, SAP, Maximo, various DMS, SharePoint, and MS-Dynamics AX.
- Provided all support to the team using a servant leadership style and leading by example by personifying Scrum and Agile.
- Supported Scrum team and organization on how to use agile / Scrum practices and values, to think in terms of priority and backlog, and how to get the most out of self-organization.
- Assessed the Scrum Maturity of the team and organization and coach the team to higher levels of Maturity, at a pace that is sustainable and comfortable for the team and organization.
- Removed impediments, or guided the team to remove impediments, by finding the right personnel to remove the impediment.
- Built a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
- Facilitated getting the work done without coercion, assigning, or dictating the work, discussion, decision making, and conflict resolution.
- Assisted with internal and external communication, improving transparency, and radiating information.
- Supported and educated the team, especially with respect to prioritizing, managing the product backlog, and supply / demand balance.
Sr. Engineer (SAP, ERP)
Confidential
Responsibilities
- Completed SAP implementation project as a SAP Functional Lead for MM and PM module implementation from SAP to mySAP where the scope was to collect and gather the existing plant data, Data cleansing and formatting, Data Transformation and final uploading thru SAP Blueprints to mySAP.
- Use and drive consistent use of the Project Management tools (MSP) for project planning and execution, Prepared Project feasibility reports, and Performed Risk Management.
- Developed Project Schedules, Work progress curves, Key Performance Indicator, man-hour loading histograms using MS- Project and compiling progress reports at scheduled intervals.
- Monitor and maintain the master project schedule including identification of the critical path and near critical path items, initiating and facilitating corrective and/or risk mitigation actions to maintain delivery and cost objectives.
