\ Senior Project Manager / Scrum Master
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SUMMARY
- Senior level experience with multiple Project Management Methodologies including Agile (SCRUM), KANBAN and SDLC. Active certifications include PMP, PMI - ACP, CSM, CSPO and CSP. Many years of consulting experience reflecting an increase in responsibility and client exposure. Frequent contributor to PMI (Project Management Institute) as Subject Matter Expert for its PMI-Agile Certified Practitioner certification.
PROFESSIONAL EXPERIENCE
Confidential
Senior Project Manager / Scrum Master
Responsibilities:
- Scrum Master for a Large Healthcare Company governed by a combination of SCRUM, SAFe and Waterfall methodologies.
- Directed all aspects of the Agile Project Delivery Process for projects leveraging varied Project Delivery Methods including Scrum, SAFe, and Waterfall.
- Matrix-Managed multiple teams that were collocated, distributed, and international. There were 14 resources on my largest team including Developers, Testers, Technical Architects and Product Owners.
- Facilitated Scrum ceremonies including Scrum of Scrums, Release Planning, Backlog Grooming, Sprint Planning, Daily Standup, Product Demonstrations and Retrospectives.
- Removed impediments by negotiating with external teams including Security, Load Testing, Analytics, Release Management and Senior Leadership.
- Championed Agile best practices including Sustainability, Continual Improvement, Conflict Resolution, Servant-Leadership and Transparency. Established common goals between other teams in the program.
- Reported development team status using JIRA, Rally, Confluence and Microsoft Project. Reports I created included Project Burn-down Charts, Defect Tracking, Committed vs Actual Velocity Metrics, Resource Forecasting and Estimated Time to Completion. Stakeholders included external teams as well as Senior and Executive leadership.
- Interviewed potential Scrum Masters and Project Managers both internally and for the client.
- Recipient of Perficient Award for Exceptional Performance.
Confidential
Scrum Master
Responsibilities:
- Scrum Master: Scrum Master for three teams in Cisco’s CITG group and one team in Cisco’s internal pager triage division.
- The teams were transitioning from Waterfall to Agile using a combination of Scrum and Kanban.
- Team members included Product Owners, Engineers, Technical Architects, Development Managers and Cisco Executive Management.
- Facilitated Scrum Ceremonies including Planning Meetings, Product Demonstrations, Backlog Grooming, Daily Stand-ups, Scrum of Scrums and Team Retrospectives. Maintained Kanban boards, Burn Down charts and Committed vs Actual Velocity metrics using Rally and JIRA.
Confidential
Senior Agile Project Manager
Responsibilities:
- Scrum Master / Agile Coach: Scrum Master for two vendor solutions in clinical trials work space.
- T eam members included Product Owners, Developers, Business Analysts, Deployment Engineers, SQA, and Technical Writers.
- Removed external impediments while keeping the team accountable to stories committed to in Sprint and Epic.
- Facilitated Planning Meetings, Product Reveals, Backlog Grooming, Daily Stand-ups, Scrum of Scrums and Team Retrospectives.
- As an Agile Coach I mentored my teams in best practices and enforced the rules of scrum.
- Created dashboards and maintained data integrity in JIRA and EZBI for tracking metrics including Technical Debt, Product and Sprint Backlogs, Burn Down charts, Committed vs. Actual Velocity and EPIC completion.
Confidential
Technical Project Manager
Responsibilities:
- Managed multiple concurrent software development projects involving internationally based Software Developers, Content Producers, Business Analysts, Product Managers and Technical Architects.
- Track, monitor and communicate team metrics and progress using Confidential Project Management methodologies. Championed Agile Methodologies and drove adherence of Agile best practices.
- Utilized SDLC methodologies to manage projects through PMBOK phases of Initiation, Planning, Execution, Control and Closing. Projects were highly visible, large-scale technical endeavors with significant impact, risk, and complexity.
- Forecasted project cost variances to account for planned vs actual project costs and expenses. Provide staffing and materials forecasts for a portfolio of projects in support of organizational demand and capacity analyses.
- Developed project plans and managed deliverables and milestone requirements according to critical path. Created and delivered presentations on project goals and plans to stakeholders at multiple levels of the organization. Managed project funding request process and risks and mitigation plan. Conducted project kick off at project initiation and lessons learned session at project close.
Confidential
Technical Project Manager
Responsibilities:
- Created and tracked schedules for software development projects on Desktop, IOS and Android platforms.
- Scrum Master: Scrum Master for several projects implementing highly complex custom mobile development and SAAS applications utilizing international teams. Enforced rules of scrum. Tracked progress at iteration level throughout release.
- Managed budget and time against Statement of Work. Coordinated and facilitated scrum meetings including Daily Standup, Sprint Planning, Product Demonstrations and Team Retrospective.
- Created Information Radiators for projects as appropriate, maintaining Sprint Burn Down Charts, Team Velocity, Product Backlog and Sprint Backlogs. Provided visibility to project status and budget to executive management. Managed estimating process using Planning Poker, Wideband Delphi and Affinity Estimating.
- Account Manager: Managed relationships with Salesforce existing and potential contacts. Leveraged and Up-sold business from new and established customer relationships. Escalation point to the project team and client management. Expedited resolution of key issues through cross-functional collaboration and executive engagement. Scoped professional services engagements, wrote proposals and negotiated statements of work.
- Program Manager: Developed and implemented internal dashboard for tracking success indicators and monitoring program performance. Managed external relationships with diverse technical and non-technical groups spanning all organizational levels. Recruited Agile Coaches for internal office and manage internal transformation from Waterfall to Agile methodology.
- Technical Instructor: Created and delivered one-day introduction to Scrum. Session includes PowerPoint slides, innovation games and moderated discussion. Content presented to C-Level Executives and staff in the US, South America and India. Trained entire Altimetrik staff in San Francisco, New York City, Montevideo Uruguay and India. Coached, trained and mentored Scrum Teams, Product Owners and Scrum Masters.
