SUMMARY:

• Highly experienced IT and Functional Project Management, Change Management and Technology Integration
• Leadership of Critical Path, Cross - functional/organizational Initiatives
• Decomposition and Transition of Strategic Agendas into Tactical Objectives and Roadmap
• Restructuring and Recuperating Distressed Projects
• Selection and Management of On-shore and Off-shore Sourced Service Providers
• Development and Implementation of Custom Change Management Methodologies and Capabilities
• Business and Technical Process Engineering
• Over 15 years of end-end IT and Functional Project Management experience, predominately in the Application
• Development, Enterprise Architecture and Information Security Landscapes including:
• Leadership of large and mid-sized projects engaging combined Technical and Business Staff, Vendors, FTE, Consulting and Off-shore Teams
• 4 years of Global Scale Project Management, encompassing 34 countries in all 4 world-wide regions
• 5 years of Information Security Project Management experience including perimeter defenses, key management and data encryption integration initiatives
• 7+ years of Business Software Application Design and Development
• Total of 7 years of Organizational Management and Development
• Creation and refinement of Project Management Office and Internal Matrix Consulting functions
• Creation and implementation of Cross-functional/organizational Project and Custom Change Management Methodologies
• Management, Leadership and Mentorship of Project Management and Internal Consulting Teams
• Sourced Vendor Selection and Management
• Definition of Sourcing Requirements and Service Level Agreements for the engagement of external Service Providers to execute Software Development and Testing, Information Security Administration and IT Operations objectives
• Authoring of Master Services Agreements (in conjunction with Legal and Compliance functions) and Associated Statements of Work
• Tactical Management of Off-shore and On-shore Service Delivery Resource Teams, setting clear expectations and driving results
• Discovery Leadership: assembly of cross-functional Representatives for the development of Business Requirements, Functional and Technical Designs and Testing Strategies
• Deliverables: expert project deliverable composition skills, spanning functional presentations, requirements and designs through post-implementation KPI assessments
• Program Development: translation of Business vision into functional and technical portfolio objectives
• Communication: articulating Technical, Functional and Financial value leading to Stakeholder acceptance and clear understanding of project and program objectives
• Financial: strong Financial/P&L Management and Reporting skills, utilizing proven SDLC/Integration phase allocation methods to assess surplus/shortfall risk throughout an initiative lifespan

PROFESSIONAL EXPERIENCE:

Program Manager

Confidential, Simi Valley, CA

Responsibilities:

• Responsible for the development of OSI's hybrid Waterfall/Agile end-end SDLC methodology encompassing Business Strategy transition through KPI evaluation
• Management of software development and integration activities, finances and schedules encompassing Teams in Switzerland and the United States
• Development of Change Management processes including software change, delivery/release and version management practices
• Development of Client site Technology Integration methodologies spanning Requirements definition through Client Acceptance. Creation of all relevant project Deliverable formats
• Contribution to the development of vertical marketing programs for the integration of advanced Data Encryption (Data at Rest) Technologies and Security Architectures (Key Management)
• Construction and delivery of Presentations to prospective Clients, articulating value proposition and integration roadmaps to set operational and delivery expectations

Consulting General Manager - Information Technology Service Delivery

Confidential, South Gate, CA

Responsibilities:

• Established a Project Management Office and led a Team of 5 Project Managers
• Defined and implemented a hybrid Agile/Waterfall Project Management methodology including full SDLC deliverable sets and communication process management practices
• Defined Software Development processes and led a Team of 4 on-site Application Developers and 2 off-shore OSP Developers
• Retained and managed an Application Development Manager, Testing and Release Manager and EDI Integration PM/SME

Consulting Project Manager - Program Development

Confidential, Irvine, CA

Responsibilities:

• Development of Functional Requirements, Business and Technical Processes and Integration Methodologies for Encryption/Data Protection (data at rest) Strategies at SCI Client sites and Mobile Application development

Consulting Program Manager - Information Security

Confidential, Irvine, CA

Responsibilities:

• Defined and initiated Information Security Strategy for Meggitt Operational/Engineering and sensitive Defense sites
• Defined detailed deployment plan, including segmentation of sensitive sites, scheduling Resources from all existing and new Service Providers/Consultants and in-house Staff
• Conceived and managed Change Management Process (documents and CMDB), pre-configuration and global logistics for the delivery of security Firewall components
• Assembled requirements and negotiated pricing for the engagement of an Outsourced Service provider tasked with managing security hardware and software at global Data Centers and Operational sites

Consulting Project Manager - Information Technology

Confidential, Whittier, CA

Responsibilities:

• Construction of Executive Metric and Operational Performance Reporting
• Isolation of Application and Infrastructure/Network deficiencies and defined remediation strategy to improve performance
• Design and Integration of Point of Sale applications, data interfaces and equipment to reduce bad debt/charity write­offs and increase net revenues

Consulting Project Manager

Confidential, Santa Ana, CA

Responsibilities:

• Assembled and lead Business Requirement, Business Process and Application Functional Design discovery
• Constructed all functional and technical deliverables. Managed focus group agendas and achieved consensus across impacted Functional Areas and Service Delivery Teams (~120 members)
• Defined Application SDLC (Agile and Wave/Release) project plan and managed development efforts, engaging multiple on-shore and off-shore application development, security administration and database management teams. Lead systems and acceptance testing and integration activities
• Successfully deployed the ITSM/IAM portal and online service catalog, realizing efficiency gains of 50% reduction in relevant HR On Boarding and Service Delivery time and cost measures
• Implemented and managed all Change Management processes, standard procedures and document update/retention strategies
• Developed Site Support staffing and efficiency models for site locations in 34 countries
• Lead Disaster Recovery initiative, testing and measuring global critical path systems and Business recovery capabilities

Consulting Project Manager

Confidential, Simi Valley, CA

Responsibilities:

• Assembled and lead Strategy and Business Requirement discovery. Contributed to Business Requirement definitions, providing value proposition and associated risks for feasible options
• Lead JAD and technical discovery to derive high and low level application development designs
• Presented systems and application architecture designs for the purpose of Information Security assessment and Compliance acceptance
• Planned and Managed tactical execution of all Software Development and Infrastructure Integration objectives
• Managed Quality Assurance and Acceptance Testing efforts including test planning, scripting and defect resolution

Consulting Project Manager

Confidential, Chandler, AZ

Responsibilities:

• Management of multiple, concurrent initiatives within the Wholesale Banking segment, addressing gaps resulting from the merger between Confidential Bank and Wachovia Bank
• Assembly of Technical and Functional teams spanning a broad spectrum of systems, applications and cross- organizational functions. Served as Change Agent and Liaison, translating operational strategies into technical directives and managing associated execution
• Administration of Enterprise and function-specific SDLC methodologies under very tight time constraints
• Responsible for all Project Financial aspects, Change Management, Status Reporting and other Project Communications

Consulting Program Manager

Confidential, Simi Valley, CA

Responsibilities:

• Definition of the overall ITAM Program, including internal and external roles and responsibilities, communication protocols, change management and business processes. Defined and prioritized project portfolios
• Documented Business Requirements, Business Workflow Models and Applications/Infrastructure Specifications necessary to deliver a shopping cart service delivery platform to facilitate self-service requests by Clients to order, displace and retire computing equipment
• Managed the outsourced development, testing and integration of web applications to accommodate all functionality through applied SDLC methodology

Consulting Project/Program Manager

Confidential, Santa Ana, CA

Responsibilities:

• Restructured the initiative to achieve traction, technically and functionally. Successfully revised the initiative direction from supply-driven to a demand based engagement model, enabling Client prioritization of Enterprise Service Development objectives
• Conceived and deployed to practice a project segmentation strategy and governance model to leverage competencies of combined Consulting, on-site/off-shore OSP and in-house FTE Resources
• Directed development life cycle efforts for the design, construction and integration of enterprise web services for critical path functions into front-facing web applications in North America, Europe and Latin America
• Assembled and conducted Discovery, JAD and Technical Design sessions leading to the creation of specifications for web service development in Java J2EE and Tibco Design environments
• Development of Testing Plans, Scripts, UAT formats and Performance/Load Testing deliverables
• Defined the alignment of Enterprise Services with SAP eSOA managed web services and associated proofs of concept
• Prepared presentations and conducted Steering Committee meetings with Worldwide Executive audiences.