Senior Program Manager Resume
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SUMMARY
- Highly accomplished Technology leader/Program/Project manager specializing in Big Data/Hadoop, Cloud, Data Science with experience in all phases of SDLC leading, mentoring and managing large high - performing teams for Fortune 500 companies with great track record of shipping high quality software on time and in budget.
- Driven professional with expertise in Big data, Hadoop, Machine learning, Data science, Program and Project Management, Product Management, PMO, Presales, Scrum, Agile, Software Delivery, Vendor/ Partner Management, Release Management, Onshore and Offshore Development, Cloud Computing (laaS, PaaS, SaaS), Technology Infrastructure, Enterprise Business Intelligence, Data warehousing, QE, DevOps and 24/7 Support and Operations. Expertise in building and leading high performing IT teams with excellent critical thinking, problem solving and analytical skills.
- Meticulously managed multi-million dollar initiatives concurrently with cross functional teams across the globe with tight collaboration and alignment across diverse global business, development, support and testing stakeholders.
- Experienced in Software, Consumer electronics, ad tech, online advertising, Financial, High-Tech, Communications, Healthcare, Insurance, Gas and Electric, e-commerce, Semi-conductors, finance and other industries.
TECHNICAL SKILLS
- Machine learning, Data science
- Cloud (IaaS, PaaS, SaaS), Amazon web services, Azure
- Big Data, Hadoop
- PMO, Metrics and Reporting
- Data lake, Cloudera Hadoop Distribution,
- Business Intelligence and Data Warehousing
- Agile, Scrum, Continuous Development and Deployment
- Management Consulting, Change and Release Management
- Data Governance, Data Quality, Data Migrations
- Oracle, Informatica, Teradata, NoSQL
- Cognos, Salesforce, Jira, Confluence
- Strategic Consulting and Partnerships
- Apache Hbase, Presto, Phoenix, Spark, Hive
PROFESSIONAL EXPERIENCE
Confidential
Senior Program Manager
Responsibilities:
- Managing cross functional programs with multiple cross functional teams in Information and Data services(IDS) team which provides all data for Adobe.
- Scrum master for multiple teams including developers, QE and Business analysts spread across different time zones.
- Worked on programs to provide new data feeds/elements to Personalization team(Sophia) from Hadoop and other sources for providing unique personalized experience to the customers.
- Program manager for new initiative DIM (Data in motion) engine for providing real time updates for events using Apache Kafka. Major features of DIM include connectors for ingesting data from different sources, stream processing, business rules as well as providing self service capabilities, UI, governance etc.
- Partnered with Adobe Platform team for building brand new customer unified profile on the Adobe cloud platform using Microsoft Azure.
- Led functional and technical delivery of strategic cross-functional initiatives for marketing and personalization.
- Worked with cross functional team members to design, scope and shepherd features using agile best practices.
Confidential
Director Technical Program Management
Responsibilities:
- Instrumental in re-platforming effort by building a brand-new Data Platform for Confidential based on Hadoop platform including Apache Presto, Hbase, Phoenix, Spark etc.
- As part of Technical Program Management leadership team led the Data Science, Bidding and the Data Platform initiatives for Confidential using machine learning techniques with supervised and un-supervised learning, dynamic clustering, recommender systems etc.
- Managed global programs with team members in different countries and time zones, increasing productivity and efficiency dramatically with focus on cross team collaboration.
- Partnered with QE teams to ensure adequate testing of the product and automating QE tests for various components.
- Partnered with Product Managers to get clear business requirements and engaging closely with technical teams to create technical agile stories.
- Managed the cross-functional product and engineering planning process by creating detailed plans (including roadmaps, funding planning, resource planning and hiring goals).
- Tracked progress, resolved dependencies, evaluated risks and communicated status to upper management and project stakeholders.
- Organized and facilitated Scrum ceremonies (Release Planning, daily stand up, Sprint Planning, Demos/Reviews and Retrospectives).
- Managed Hadoop cluster consolidation, Hadoop upgrades and major IT infrastructure across Marin technology big data platform.
- Engaged with Site reliability engineering team to enhance monitoring, logging, DR capabilities and helped reduce downtimes and engaged in automation.
- Engaged with C-level executives to strategize on major Engineering initiatives and create roadmaps for Engineering and Product teams.
- Focusing on continuous improvement to the Product, Engineering goals and the Program Management organization.
Confidential
Senior Portfolio/Program Manager
Responsibilities:
- Senior Program Manager for Big Data and Hadoop Initiatives of Confidential Data Platform team and responsible for a portfolio of programs spanning millions of dollars of annual operating budget working with internal and external customers with systems handling more than 10 petabytes of data and more than 1 billion transactions per day.
- Ensured Programs and projects are done on time, within budget following best practices and standards as per vision and mission specified in the charter.
- Managed programs from inception to closure creating Project charters, reviewing Business requirements, Technical design documents, Test plans etc.
- Created Gates like Project plan review (PPR), Critical design review (CDR), Test readiness review (TRR), Implementation readiness review (IRR), Post implementation review to appraise program status to key stakeholders and executives.
- Managed the whole SDLC life cycle of the program including resource planning, financials, forecasting and budgeting.
- Program Manager for Enterprise Business platform releases comprising of Micro-strategy reporting platform.
- Led large initiatives in Agile and scrum acting as a Scrum master for multiple programs like Long Term Architecture including building a secure Data lake, IaaS, PaaS and SaaS using agile practices with Jira .
- Organized and facilitated Scrum ceremonies (Release Planning, daily stand up, Sprint Planning, Demos/Reviews and Retrospectives) across multiple cross functional teams in a matrix organization.
- Engaged in Agile program management, established continuous deployment processes, broke down concept into user stories, prioritized product backlog.
- Worked with C-level executives to provide regular updates on critical programs and identified risks and came up with mitigation and resolution strategies.
- Responsible for successfully initiating, planning, deploying and supporting new projects in Big Data and Hadoop space working with onsite/offshore teams and vendor resources and expanding the Hadoop cluster with Cloudera distribution.
- Transformed some programs from waterfall to agile leading to faster development cycles and substantial savings.
- Product Manager for Executive Reporting for Board of Directors and C-level executives providing self-service 360-degree reporting and analysis in Tableau for workforce, programs, security, finance and operations.
- Managed programs and projects using Microsoft Project, Clarity, SharePoint and managed agile programs using Jira.
- Identified and managed programs for external and internal cross functional teams like Confidential Analytics, Finance, HR, Marketing, Risk, Fraud analytics etc.
- Managed large PMO functions with Confidential including Portfolio Mgmt. & Portfolio, Portfolio Governance; Portfolio Resource Mgmt.; Portfolio Quality Mgmt.; PMO Org Design and Mgmt.; and PMO Support for Projects.
- Responsible for technical leadership for multi-million dollar initiatives like Executive Dashboard Reporting for the CXO’s and Board of Directors, Capital Reporting, NSPK, Confidential Exposure Liquidity Tool etc.
