Strategic Project Manager Resume
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SUMMARY
- Professional with over 10 years of experience leading business development and strategic projects in Finance, Start - up and Consulting
- Comprehensive experience in managing cross-functional end-to-end project and program, strategic planning, business intelligence, process improvement, digital transformation, change management, collaborate and partner with nontechnical and technical team, etc.
- Proven track record of developing and implementing changes, budget management, metrics, requirements and business analysis, leadership, self-starter, vendors and partners management, efficiency enhancement, ability to innovate and increase profit margins
- Experienced in manage and prioritize multiple tasks, solve problems, identify root cause, manage, mentor and coach teams, managing complex projects focused on project management for operations improvement and systems development
- Skilled in organization, communication, interpersonal, entrepreneurial and partnering and collaborating at all level
- Conducted feasibility studies and developing business plan for insourcing and outsourcing operations - ROI and SWOT analysis
TECHNICAL SKILLS
- Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, Project, Visio, SharePoint), Lotus Notes, Adobe, SAP, ERP
- Agile, Analytical Skills, Banking, Budget Management, Business Acumen, Business Improvement, Business Intelligence, Business Planning, Business Process Management, Business Strategy, Business Transformation, Call Center
- Change Management, Collaboration, Communication, Conflict Management, Consulting, Continuous Improvement, Credit Card, Critical thinking, Crossfunctional Team, Customer Service, Data Analysis, Defect Management
- Digital Transformation, Emotional Intelligence, Finance, ICT, Insurance, Interpersonal, Intrapreneurship, IT Implementation, IT Management, Marketing Strategy, Mergers & Acquisitions, Operations Management
- Partnering, PMBOK, PMO, Problem Solving, Process Optimization, Procurement, Product Management, Program Manager, Quality Assurance, Requirements Analysis, Research, Retail, RFI, RFQ, Risk Management
- Robotics Process Automation, SDLC, Self-management, Service Level Agreements, Services, Six Sigma, SQL, SRM, Strategic Partnerships, Strategic Planning, Supply Chain, System Deployment Management, Teamwork, Vendor Management, Waterfall
PROFESSIONAL EXPERIENCE
Confidential
Strategic Project Manager
Responsibilities:
- Supporting the Holding Director on strategic and operating programs at a payment FinTech startup, driving adherence to established business plan, quality assurance, and practices, ensuring that planning objectives, milestones, and deliverables are met
- Accelerated business growth by managing systems cross-functional end-to-end program, providing support to engineer's team
- Increased revenue by 170% and doubled clients by improving products through processes enhancement and systems and web portal implementation, partnering with vendors, system development team, and clients, increasing operational efficiency and scalability
- Partnered and negotiated contracts and SLA's with vendors and partners, monitoring and evaluating all aspects ensuring adherence
- Developed metrics and KPI's for evaluating vendors and projects performance, budget management, and performed analysis to identify necessary course corrections, recommending and implementing appropriate changes
- Conducted market research and analysis to identify opportunities and potential threats focused on innovation and business growth
Confidential
Business Consultant
Responsibilities:
- Improved the Custody and Controllership Investment division operation efficiency by 25% and cut costs by 15% through process reengineering and systems improvement by business intelligence and process mapping, eliminating rework and improving quality
- Implemented some management KPI's to ensure proper control of the Custody and Controllership Investment operation
- Collaborated and partnered with operations, IT, product, compliance and legal departments
Confidential
Business Consultant
Responsibilities:
- Slashed losses by $0.8 MM, expecting $1.8 MM by the end of 12 months by improving operation processes, receiving systems, dispatch, inventory, scrap, security, and governance with the Loss Prevention mindset, ensuring product availability to customers
- Conducted data analysis from multiple sources to identify root cause and opportunities to define a strategic plan to reduce their losses
- Designed and implemented KPI's to ensure proper control and continuous improvement of the Loss Prevention Division
- Collaborated and partnered with operations, IT, supply chain, purchase, sales, pricing, product and commercial departments