SUMMARY

• He has over 24 years of expertise of crisis management - with a specialty of supporting highly political and chaotic integration efforts, as a result of merger and acquisitions (and fast following reorganizations).
• His primary roles are senior-level Program Director and Project Manager, offering extensive enterprise-wide technical competency and business process expertise experience with large scale, complex technical projects and providing strategic direction to senior management on technology and operations.
• He has excellent leadership, communication and problem solving skills, while managing projects that require extreme attention to detail, team motivation skills and commitment to fixed time constraints.
• He is a "big picture", "get it done" advisor, who is able to operate in high pressure and stressful environments, offering extensive enterprise-wide technical competency, solution architecting and business process expertise. He has a proven track record and leadership abilities in launching, growing and maintaining all facets of an operation - in support of end-to-end corporate project management (PMLC), end-to-end solution design and delivery (business process design, engineering/re-engineering, workflow development, and technology integration), and software development lifecycle (SDLC) project initiatives. Technical Project Management experience includes supporting Customer and Stakeholder Management. Superior project delivery for large, variable technical projects within budget and time constraints - including management of staff, delivery schedule, resources, subcontractors, capital / expense budgets, quality and client communication, while providing staff development skills for coaching junior teams as well as executive coaching. Excellent negotiation skills, the "power of persuasion" and the ability establish rapport quickly, while aligning positive cross-team synergy.

TECHNICAL SKILLS

• Microsoft Project Enterprise Project Management (EPM), WBS (Work Breakdown Structures), Gantt Charts, Flowcharts, SharePoint Server, Visio, Microsoft Office (Word, Excel, PowerPoint, Visio, PowerBI, PowerQuery), Business Objects Xcelsius, IBM Cognos, Informatica, Documentum, Drupal, Clarity, Salesforce, Jira.SEI CMM, PMI PMBOK, PMI Framework Integration, Agile, SOA, IBM SOMA, Pro-Ture Ready-2000™, Pro- Ture Pinnacle-II™, Six Sigma, ITIL, COBIT, IBM Summit Ascendant, Andersen Method/1.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Project Manager

Responsibilities:

• Project Management onshore and offshore application maintenance suppliers for soft- and hard decommissions, alongside records management for archival/retention (including legal-hold).
• Create and leverage toolsets to further knowledge and data point refinement, while managing team backlog - ServiceNow, SharePoint, PowerBI, MicroStrategy, Salesforce IT WorkBench, Troux, Jira and Clarity.
• Analyze existing application portfolio for gaps and alignment to Global Platform Capabilities, while balancing high impact and quick wins versus cross-project dependent initiatives pending delivery post-2016.
• Produce financial hypothesis, while analyzing cost drivers of existing Global and In-Market applications - with a focus on opportunities to reduce tCo and deliver business value.
• Dashboard a variety of models and views to drive strategic decision making - applications and cost by region, market, country, value drivers, business capability, application type, platform capability, complexity and time to market, fit for existing capabilities and reusable components, cross-project dependencies, decommission/retirement date, TCO and ROI.
• Reconcile and incorporate application estate deep-dive findings into center of excellence capability model

Confidential

Lead Project Architect

Responsibilities:

• Direct on-time, quality delivery of work products, while managing risk and navigating the interdependencies of people and organizational relationships, with varied business and technology layers through complex political situations effectively and successfully.
• Program manage and end-to-end lifecycle management of source system applications/data sources with dimensional data mart ETL development and end-state reporting from requirements through project initiation through completion, using PMLC, SDLC, SOMA, Waterfall and AGILE methodologies.
• Provide weekly/monthly PMO dashboard reporting (including actions, issues and risks).
• Maintain monthly financial analysis, forecasting/actual spend (including reconciliation and re-classing activities), executive level reporting and cost per metric (Clarity, Primavera).
• Orchestrate positive organizational change through process improvement and operational process re­engineering.
• Lead intake of new requirements from ROM estimates through FRS/JAD sessions, initiation, planning, design, build and deployment activities; mobilize and manage 50-75 on-/off-shore shared service resources (Modeling, ETL, QA, Reporting, BI and PM), while facilitating buy-in of proposed solutions from top IT management and business partners.
• Lead data warehouse development (EDW, ETL, Extracts, Informatica, Data Stage, TIBCO, SQL, Perl, Unix Scripts).
• Lead DB application packaging (Gold Copy, Patches, Custom Queries) initiatives.
• Lead BI architecture and analytics initiatives (Crystal Reporting, Webi, Xcelsius, SaaS).
• Lead source systems data integrity/quality exercises to implement data safeguards.

Confidential

Sr. Program/Project Manager

Responsibilities:

• Program manage and end-to-end lifecycle management of work stream project managers, cross-functional teams through project initiation through completion for mission-critical projects using PMLC, SDLC, SOMA and AGILE methodologies. Guide numerous projects from conception to production.
• Provide Project Management and technical oversight for development, reporting and production support staff in all activities relating to project deliverables, including resource management, overall project planning and tracking, budget planning and tracking as well as delivery of systems solutions supporting the business.
• Support various executive and regional leadership initiatives that call for cross-divisional liaising to meet and exceed project objectives and budgets - including status reporting, steering committee updates, town halls, storyboarding, presentations, communication plans, SWAG's, & cost scenarios.
• Develop and manage schedules and implementation plans, issues and risk logs and other subsidiary artifacts, while ensuring the appropriate collection/dissemination of project materials from the Intake Process through Solution Delivery. Offer project guidance and best practices to ensure the successful delivery.
• Approve scope of work, estimates, resource allocation, and identification of critical path activities and dependencies. Responsibilities include management of project team, project planning, creation and implementation of detailed scoping project plan, risk analysis, issues, change management and communication plans.
• Ensure quality control through the use of various standing checkpoints - extended team status and separate issues meetings, technical team status updates and issues meetings, SWOT Team meetings (for escalations), technical artifact design reviews, technical code reviews, and stakeholder checkpoints.
• Facilitate JAD Sessions to meet the business community needs for reporting from their enterprise health connect system and capture requirements, which fed into design, build, review, test and QA process. Work with customers to establish a detailed project plan, budget verification, communication plan, training, and development plan and pain points.
• Partner with (and direct where necessary) team, business and technology partners to ensure accurate communications are delivered in a timely manner on analytics and reporting solutions (changes, modifications, bugs, defects and enhancements); enterprise application system management upgrades; Epic Clarity application data model upgrades; data quality; training; organizational changes; or delivery updates.
• Owner for cost control, as it relates to ongoing monthly/annual OPEX and CAPEX budgets (Core and project-related), regional Requests For Agreements (RFA), team forecasts (including consultants/contractors/vendors/internal employee headcount/chargebacks) and client-funded initiatives.
• Employ financial tracking processes and governing best practices to ensure an effective balance of project cost control, against solution delivery timeline, as well as baselined requirements versus business change requests and enhancements. Centrally manage and maintain project budgets.
• Direct team for ongoing tactical and strategic artifact updates to communication platform, which serves as the forum to better provide an accurate communication platform for business and technology partners.
• Enforce team standards that allow for accuracy and completeness technical designs, specifications and application architecture (including code), as well as to ensure schedule and cost risks are controlled through the use of standard processes and governing best practices.
• Institute internal escalation measures, checks and balances to ensure departmental and project risks are minimized, by proactive problem solving, consensus building and quickly taking action to achieve targeted goals and project metrics.
• Work across various national IT support organizations and forums (i.e. architecture, strategy, governance and technology infrastructure) to manage and define Best Practices for various processes and tools to increase organizational efficiency, value, system performance and reliability, as well as cost savings.
• Support Regional testing activities related to Epic Clarity application, SAP Business Objects Infoview, Teradata Clarity, or other environmental infrastructure supporting Regional data warehouses and data marts, as well as other key applications, extracts, and ETL and batch processes.
• Engage enterprise support vendors and third party providers for National and Regional issues that have caused unexpected results on the analytics and reporting platform, whereby the root cause is not disclosed.
• Define and manage service level agreements (SLAs) for national and regional support.