SUMMARY

• Hands - on Sr. Project / PMO Leader (13 years), skilled navigating highly regulated settings: Financial Services / Ins., eCommerce, Pharma and Medical Device.
• Climbed ranks from Developer, Qa, Ba and Tech Lead to Product, Project and Program Manager - such complementary roles create an intuitive sense in team building, conflict resolution, quickly taking project ownership, addressing C-suite, and fostering partnerships that drive projects forward.
• Held corporate & consulting roles; thrives in fast-paced Fortune 100's & startups.

TECHNICAL SKILLS

• Project Management Tools: MS Project, RTC (Rational Tool), Basecamp, JIRA / Greenhopper, TFS, Planview and IssueView
• PPM (Project Portfolio Management) systems: CA Clarity / EPIC, QuickBase, BaseCamp and JobTraQ
• Proficiency: MS Project, Office 365 / Office Suite, SDLC (Agile / Scrum / Kanban to Waterfall and RUP), RAG Report, User Stories, Business & Use Cases, Wireless Devices (satellite/cellular/RFID), Embedded Engineering
• Infrastructure specific: Mobile, Search, CMS, Portal Architecture
• Social Media specific: Mobile / Veeva and Content Strategy, Search / SEO, Usability testing, Analytics & Metrics (Omniture, Webtrends, Radian6), ExactTarget, TagMan, download flows
• Misc: Sitecore, ESB, DataPower, SiteMinder, SWOT Analysis, SQL Server, PeopleSoft, Xml / HTML / CSS, C#, .NET, C++, ColdFusion, Rational Rose, source code control.

PROFESSIONAL EXPERIENCE

Sr. PMO Project Manager

Confidential, Parsippany, NJ

• Class Action Settlement solution: Brought class action settlement processing in-house which eliminated external vendor cost (i.e. Heffler Claims Group). Savings anticipated to be $750K over 5 years, but more importantly have created the foundation for future lawsuits needs
• EDI (Electronic Data Interface): Initiated Program containing 4 EDI projects to meet Home Depot & Lowes' compliance needs for Special Order processing, using CommerceHub & IBM Sterling Integrator. Will eliminate manual processing at Retailers & GAF while providing Retailers end-to-end order visibility & GAF faster order fulfillment and invoicing.
• Ensuring Team followed newly established PMO SOPs / Framework, Iterative Development, and CA Clarity PPM processing
• Due to aggressive deadline, project approach is to use both internal as well as external offsite Development Teams

Sr. Project / Program Manager

Confidential, Newark, NJ

Responsibilities:

• PMO Program Lead working with Enterprise Services & Financial Systems (ESFS) team and Retirement Actuary LOB. to automate actuarial end-to-end processes leveraging financial systems architecture, to satisfy enterprise controls and financial reporting standards. managed schedule, communications, risks and issues to ensure workstreams were tracking to time-lines, program inter-dependencies, and budget.
• Keeping team within stage gates until project artifacts met standards
• Shielding team from pressure to track to Business' “wishful” project schedule
• Building team cohesion and trust between IT and Business
• Teams included: Run Automation / Calculation Engine, Inforce Data / Population, Liability Warehouse, BI Model & Consolidated Reporting

Program / Sr. Project Manager

Confidential , Mahwah, NJ

Responsibilities:

• Program Lead for the Reconstructive Organization; consisted of 2 UDI Programs to satisfy the FDA’s mandate to track all medical devices from materials to manufacturing, right through to assembly, distribution and final patient use. managed schedule, communications, and RAID Log to ensure workstreams were tracking to timelines, program inter-dependencies, budget, and planned vs. actual work:
• Project was not 65% completed as originally reported but rather 20% - rebaselined schedule, resources, dependencies & budget
• Existing Scope didn't account for 5 scenarios - impacted schedule, resources, dependencies and budget
• System and data integration issues arose from: a) integrating diverse internal systems (ERP, PLM, MES), & b) formatting old labels to new schemas (HIBCC, ISBT128 & GS1)
• Critically understaffed core teams were rectified: Regulatory, MDM and Labeling

Sr. IT / Digital PM

Confidential , Florham Park, NJ

Responsibilities:

• Agile Team Lead responsible for Phase2 releases of Digital Wallet program - competitor to Google Wallet & Apple Pay. CVS’s M-commerce system accepts payments, coupons, and loyalty/reward purchases using MCX’s (Merchant Customer Exchange), CurrentC™ platform.
• Managed sprints involving system stability, major HIPAA enhancements and bug fixes
• Followed CVS's strict project methodology that included 2% budget variance and 100% delivery commitmen t

Sr. IT PM / Director - IT Planning & Architecture

Confidential , Newark, NJ

Responsibilities:

• Delivered cornerstones to Confidential ’ s $520M multi-year digital transformation to an Omni-channel experience, delivering real-time predictive analytics and personalized dynamic content.
• Demonstrated ability to manage cross-functional teams, budgets, communications, integration-points and change / vendor mgmt.
• Teams consisted of 15+ members: mix of consultants (IBM / Cognizant / Accenture) and internal departments
• Transformed vision and strategy into enterprise architectural designs / POC through to development, testing and enablement
• Stood up 3 enterprise-wide digital platforms totaling
• Put bid out to IBM, SiteCore, Crowne Peak, and Adobe - after 3 rounds of presentations LOBs choose IBM
• Major Features: Cloud Rendering / Server Authoring; Content Management Workflow, Publishing and Syndication
• Follow-up projects included migration of 14 OpenText CMS sites to WCM (included strict ADA compliance)
• Migrated off Google Search (GSA) to WEX loosing no functionality, yet adding Relevance Forced Ranking, Relevance Weighted by Field, Hit Highlighting, Summaries, Thesaurus for Synonyms, Suggest & Corrected Spelling, Linguistic Stemming, & Faceted Navigation
• Worked with 6 LOBs to understand and prioritize requirements which were phased in over a series of 6 Agile Sprints
• Follow-up project included migrating 14 sites from Google Search to WEX
• Managed iPad projects working with brand, outside media agencies, 3 rd party system integrators (i.e. Fingertip, SalesForce.com, DailyMed, Veeva iRep, etc.), and Regulatory.