SUMMARY

• He has helped Epic and clinical clients implement information technology and meet regulatory compliance standards since 2004. A hands - on Project Manager and Scrum Master, he developed and applied change management, data collection, and transformation processes, scripted (pre-JXDUP) build routines, and managed Epic environments.
• He joined Confidential -Permanente's Cross Regional Infrastructure and Security (CRIS) team, to manage the Cache Security layer for the enterprise. Assuming a leadership role in the organization's HIPAA/SOX security remediation project, he helped implement the organization's security hardening plan, and developed and documented standards for Confidential 's Epic-focused security teams. He managed and upgraded CAPTUR, a VB6/.Net/SQL application introducing SDLC standards and integrated testing protocols.
• Confidential 's cooperative and directed approach helps align technical teams with managerial, clinical application, and business groups. His broad knowledge of Chronicles and Epic data structures and medical workflows, SQL and Clarity/ETL processing, and integrated ancillary devices, brings insight and perspective to the table, and he is often asked to address challenging technical or workflow issues.
• He has implemented start-up Epic Security operations and helped remediate existing SER and Epic Role-based implementations. He consistently supports innovative and sensible practices, and is an enthusiastic advocate for new ideas and initiatives. He facilitates team spirit and strong customer service ethics, and is good at documenting policy and process implementation. Confidential 's upgrade and GoLive experience has included roles in Change Management, Security Operation, Server and Client-side Support, MyChart Management, General Tech Planning, and Upgrade/Roll Out Management.

TECHNICAL SKILLS

• Visual Basic 6, VB/C# .NET, PowerShell
• Solar Winds planning/config/implementation
• Microsoft Office SME + VBA/Macro developer (Word, Excel, Access, Project)
• Epic and General Data Security Manager • HIPAA and General Regulatory Compliance
• Provider Manager/SER Deficiency Remediation • Process Improvement and Change Manager
• XML (Web Services, ETL) • Cache Object Script (Epic)
• SQL/SQL Server • Agile/Tech PM
• JavaScript/Ajax/vb Script/UNIX-LINUX Shell • HL 7/Phir

PROFESSIONAL EXPERIENCE

Confidential

Tech Consultant / Trainer

Responsibilities:

• Server and Storage Setup and Migration
• Project Team: Epic Upgrade Planning
• Wrote innovative Shell scripts to manage Billing File transfers/pickups
• Worked with Ambulatory team to setup/enhance MU data collection
• Special Projects Technical Consultant
• Configured RedAlert and SystemPulse thresholds to match system requirements
• Configured and implemented LDAP authentication for AIX hosts

Confidential

Security Process Remediation Lead

Responsibilities:

• Addressed Provider/SER deficiencies (ePrescribing, Billing Provider, Interoperability, Referring Provider validation)
• Developed and codified "Lessons Learned" documentation for process improvement
• Technical Project Manager: Solar Winds implementation (Epic tech components - AIX, Cache and Client monitors). Planned, established timeline/milestones, tested and implemented monitoring tools
• Epic roll-out planning and GoLive support
• Epic Security remediation. Planned, documented and established communication plan, identified stakeholders, and introduced testing and troubleshooting processes
• Remediated SER management and automated processes to identify/repair mismatched provider records
• Developed/documented coded process improvements for EMP and SER provisioning and management

Confidential, Oakland, CA

Responsibilities:

• Migrated live Epic environments between six data centers. Identified stakeholders and established communication plan, storage projections and budgets
• Implemented new AIX/Cache installations to host migrating environments
• Worked with Epic TS to identify, document and remediate sparse data storage risk
• Planned and implemented resolution, eliminated risk, and communicated status to stakeholders
• Project Team: IBM flash backup system (planning, development, coding, testing, and implementation)
• Technical/Application Project Manager: MyChart remediation and development. Managed, then trained Ambulatory team to configure, control, and design MyChart modules and pages for handover
• Developed automation locking system to control access and implement MyChart upgrades
• Engaged and managed stakeholders to implement process improvements
• Technical Project Manager: BCA remediation and 2014 BCA process setup and conversion
• Developed/documented PowerShell scripts to address EPS/Microsoft printing requirements
• Coded/documented Ksh scripts to address OS automation needs
• Project Team: Solar Winds monitoring system - planned and implemented.
• Project Team: DR Center planning team (government-funded organization)
• Managed Interconnect and Relay Servers (Community Connect, EpicCare Link, etc)

Confidential

Project Team

Responsibilities:

• Security Coordinator for a new Epic installation. Planned, designed and implemented Epic Security process and developed templates for role-based access implementation. Established security team
• Developed training, testing, and conflict resolution processes
• Setup SER and remediated post-conversion Provider deficiencies
• Project Team: Planned and implemented OS-level file synchronization (HA pair)
• Established/documented Epic system monitoring processes and benchmarks (RedAlert, SystemPulse)
• Mentored/trained new Cache DBA (FTE)
• Updated and maintained environments
• Compiled and documented full batch job cycle
• Managed Cache Security and configured/tested pass-thru authentication implementation - LDAP
• Wrote/managed Cache Object Script, PERL, Ksh scripts
• Managed Batch Scheduling (E1D) and setup for Batch Runs and job configuration (E1B, E1C)
• Managed Epic FIFO and dedicated queues, setup/planning for MU data gathering jobs. Setup Data Courier (Bridges interface)/ Admin DC (troubleshooting) and large packet transfer process
• Project Manager: BCA support team. Configured BCA architecture/setup/troubleshooting
• Supported ZPL/PCL/Report and Label template configuration, EPS configuration and troubleshooting
• Project Manager: IMO/SNOMED updates/integration (Chronicles imports, valid., and DC)

Confidential

Technical Project Manager

Responsibilities:

• Automated and implemented enterprise Cache security and auditing procedures
• Developed, documented, and implemented mandated "security hardening" processes.
• Chaired Security coordination Scrums to identify areas for improvement, and develop/implement automation and standardization models. Established Communication plan and Identified Stakeholders for KPs 8 regional security teams and AIX team to achieve MU/SOX/HIPAA compliance
• Project Team: Managed, documented, upgraded and maintained CAPTUR (home-grown VB/.Net/SQL app to manage Epic LWS, DEP, and EPR print class configurations) through Epic upgrade cycles
• Technical Engineer: Supported backend (EPS) printing and Order Transmittal workflows

Confidential

Consultant

Responsibilities:

• Created/implemented Epic-recommended role-based security matrix for NCal Training
• Training PM for build and deployment - All NCAL training environments and trainers
• Developed volume data collection macros for Intake documents at KP

Tech Consultant / Trainer confidential

Responsibilities:

• Project Manager: Planned/implemented/supported (SQL-backend) CRM application end-to-end
• Technical Engineer: Installed configured new SQL Server deployments
• Developed and trained wide ranging business applications (CBT, classroom, one-on-one)
• Planned and led advanced end-user software classes (JavaScript, MS Project, Visual Basic)
• Redeveloped optimized legacy macros for Excel (VBA)/Lotus conversion
• Project Team: Developed help desk/training/conversion programs - US and international law firms