SUMMARY

• Fifteen years in project portfolio management, team lead, SDLC, release management, business planning, market evaluation and product launches, technical planning on a global basis.
• Five years in product development and management in global market; launched various product lines.
• Eleven years in Network design, application research and development planning and deployment management/support. - Master degree in Telecom Management specialized in wireless and IP networks, technologies with global standard, policy and market management focus.
• Project Management Professional certified -Certified Agile Product Manager

PROFESSIONAL EXPERIENCE

Service delivery manager/Program Manager

Confidential, NY

Responsibilities:

• Lead and facilitate the development, implementation and continuous improvement for critical processes
• Work with leadership team to define and review bench mark and current service offerings
• Established roadmaps and delivery priorities; align resources according to priorities
• Partner with business units and senior executives to facilitate and support new decision making
• Train/Mentor & support peers during business transition
• Managed full SDLC projects/ programs
• Managed group of projects within program according to business priorities and stakeholder consensus
• Managed stakeholder relations to ensure that project delivery expectations are clearly defined and met.
• Managed vendor relationships, where applicable and required.
• Dashboard report in weekly senior management meeting to alleviate any issues and obstacles.
• Led team delivering projects within the constraints of scope, time,budget and within the PMO's framework.
• Developed detailed work plans, schedules, estimates, and resource in conjunction with project team members..
• Identified, and managed risks for program success.
• Driven and tracked change management work as project deliverables are rolled out,
• Initiated and maintained project and program deliverables, repository and knowledge base for the team

Confidential

Senior PM/ Program Manager

Responsibilities:

• Review program portfolio priorities and status to align with corporate strategy and adjust priorities
• Partner with senior executives, multifunctional departments and delivery partners to define service benchmark
• Managed resource allocation to align with portfolio priority
• Led team delivering projects within the constraints of scope, time and within the PMO's project management framework.
• Realign priority and negotiate senior management stakeholder's expectation in senior management meeting
• Developed detailed work plans, project schedules, estimates, and resource plans in conjunction with project team members..
• Managed full SDLC projects/ programs
• Managed group of projects within program according to business priorities and stakeholder consensus
• Identified, and managed risks for program success.
• Managed stakeholder relations to ensure that project delivery expectations are clearly defined and met.
• Driven and tracked change management work as project deliverables are rolled out, including activities such as training, communication, and documentation.
• Managed vendor relationships, where applicable and required.
• Dashboard report in weekly senior management meeting to alleviate any issues and obstacles.
• Provided feedback for PMIS deployment and PMO guideline establishment
• Maintained project and program deliverables, repository and knowledge base for the team

Confidential

Program Manager

Responsibilities:

• Partner with business and finance department to define, monitor and control budget throughout the programs
• Prepare audit material and and support formal governance meetings
• Led team delivering projects within the constraints of scope, time, budget and within the PMO's framework.
• Identified, and managed risks for program success.
• Realign priority and negotiate senior management stakeholder's expectation in senior management meeting
• Developed detailed work plans, project schedules, estimates, and resource plans in conjunction with project team members.
• Managed resource allocation to align with portfolio priorities
• Managed stakeholder relations to ensure that project delivery expectations are clearly defined and met.
• Driven and tracked change management work as project deliverables are rolled out, including activities such as training, communication, and documentation.
• Managed vendor relationships, where applicable and required.
• Dashboard report in weekly senior management meeting to alleviate any issues and obstacles
• Maintained project and program deliverables, repository and knowledge base for the team

IT consultant

Program Manager

Responsibilities:

• Championed application/ network requirement development and led development across departments gained long term customer's faith.
• Directed clients' IT department strategy, business model, processes and budgeted efforts for long term growth
• Managed portfolio of projects with remote / local PMs, participated in improving PMO efficiencies
• Facilitated partner and suppliers' PLM and NPI efforts by feeding back market input and consulting necessary changes, stage gate to be met, QA, global certification, release method.
• Software and Database development/ integration with remote and local teams on platforms such as Linux,

Confidential

Product/Project Engineer

Responsibilities:

• Managed Portfolio of projects and participated in program and departmental strategic development with senior managers quarterly
• Led and provided product training to channels and major accounts during semiannual meeting
• Managed counterpart PMO's efforts within the company and external channels, vendors, third parties' efforts for project program progress, adjust strategic directions in biweekly meeting and established CR processes
• Managed project portfolio costs, and budgets by ABC accounting, also managed BOM and component costs
• Led NPI, PLM, RFI, RFP, RFQ efforts to market launch
• Participated in forecast meetings and quarterly evaluation meetings for project benchmarking
• Led requirement development process through certification requirement compliance and various project gates with global team; managed vendors, alliances, and global standardization issues to various product successful launch.
• Led initial product research and development design / launch plan; effectively introduced the product to various channels and accounts with significant revenue contribution.
• Designed in chipset with application solutions for various global vendors and successfully gained market share worldwide.
• Led Research and development efforts from concept design through all gates to delivery for international multimillion dollars contracts
• Established project management office's best practices and learned lessons for strategically significant clients
• PMIS implementation and training, established change control system ( IBM Lotus, SAP, Oracle)
• Led team to agile operation