SUMMARY

• Executive Producer of Large & Small Events Seeking full - time or consulting position as a Project /Program Manager or Director that allows me to leverage my planning and marketing skills developed over the last 10+ years in both training delivery and event management and as a corporate event planner/project professional.
• Talented project professional with strong planning background. Highly organized and efficient with proven ability to prioritize and handle multiple projects. Excellent communication, presentation and public speaking skills.

PROFESSIONAL EXPERIENCE

Confidential

SENIOR program manager

Responsibilities:

• End-to-end execution of both onsite and off-site physician-attended events with budgets upwards of $1M in a customer-facing role.
• Manage multi-million international budgets of healthcare provider events for various clients.
• Strict adherence to corporate compliance policies in dealings with healthcare professionals.
• Execution of international events onsite, managing contracted staff.
• Responsible for meeting KPIs and SLAs as prescribed by clients.
• All levels of event planning and management.

SENIOR program manager

Confidential, Pennsylvania

Responsibilities:

• Led the management of successful end-to-end execution of both onsite and off-site customer attended meetings and events (primarily physicians) with budgets upwards of $1M.
• Built registration websites, manage attendance and housing, air and ground transportation using StarCite and Cvent.
• Expert user of both StarCite and Cvent. Served on the implementation team during the transition from StarCite / Lanyon Meetings to Cvent as a subject matter expert for specific meeting planning management functions.
• Streamlined the approval process of restricted rooms and public meeting rooms in Bridgewater, NJ and multiple locations in MA for onsite conference space.
• Developed processes, SOPs, SLAs, KPIs and trained junior level meeting planners.
• Well-developed understanding and working knowledge of Sunshine Act, PhRMA Code, FDA, OIG and AMA compliance regulations.
• Rewrote the department’s hotel contract language to ensure non-compete protection.
• Proven track record for executing flawless meetings, with finesse for finding unique ‘out of the box’ venues.
• Expert client guidance on global meeting and event destinations, travel, meal and entertainment options.
• Defined and developed policies for HCP reimbursement after investigator meetings.
• Advocate and champion of Confidential ’s green meeting practices.
• Offset department overhead with credit card rebates and aggressively pursuing hotel commissions as well as slashed team travel expenses utilizing rewards systems.
• Held regular meetings with stakeholders to proactively address areas of need and ‘client vision’ as well as to communicate major wins.
• Led cross-functional teams (eg. creative, marketing, production, audio visual, etc.) to create a flawless and pleasant customer experience.

TRAVEL DIRECTOR/PROGRAM MANAGER

Confidential, Philadelphia, Pennsylvania

Responsibilities:

• Produced and managed meetings and events for assigned Pfizer and DuPont pharmaceutical client departments to include room set-up, function times, audio visual, menu selections, on-site/off site events and activities, special events, ground transfers, room deliveries, and VIP needs.
• Directed on-site efforts.
• Expertly advised on travel, meal and entertainment options while proactively sought out the best pricing.
• Diplomatically enforced negotiations with vendors to arrive Confidential mutually agreeable, cost-saving solutions.
• Updated budgets as necessary utilizing Pegasus.

CATERING DIRECTOR

Confidential, Norristown, Pennsylvania

Responsibilities:

• Prepared monthly projections on direct and indirect operational costs.
• Planned social customer events and celebrations. Interacted with customers to determine specific needs.
• Researched new menus for approval to the management. Revised menus to incorporate new recipes for appetizers, entrees, drinks and desserts.

PROJECT MANAGER

Confidential, King of Prussia, Pennsylvania

Responsibilities:

• Executive produced and directed major corporate conferences of up to 1,000 employees and over 430 different meetings and events.
• Slashed department budget by $75,000 by renegotiating vendor contracts.
• Managed vendor relationships in conjunction with supporting upcoming events
• Developed strategies for training symposiums, internal meetings, tradeshows, roadshows and conferences, as well as on-site management of these events.
• Produced annual offsite company picnics, holiday parties and vendor appreciation events.
• Created and assumed fiscal responsibility for event budget.
• Researched, selected and managed event vendors.
• Chaired annual charitable events such as golf outings and formal dinner events, events to help the environment, homelessness, youth, and disabled individuals.
• Created event agendas, speaker kits, slide presentations and other hard copy materials.
• Implemented and published a quarterly employee newsletter. Acted as Chief Editor for the newsletter and managed editorial content and submissions.
• Managed travel logistics for meeting attendees to include complex itineraries for 10-350+ attendees. Developed emergency contingency plans for inclement weather.
• Developed leisure and team building activities for executives.
• Designed menus, including wine selection and other needs based on budget and intended audience.
• Supervised external event staff, contractors and vendors.
• Cut costs from previous years’ events by 20% by diligently renegotiating contracts, selecting dedicated providers of services and seeking cost-effective ways to plan meetings.