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Manager, Administration Resume

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SUMMARY

  • True professional with a superb track record of managing complex functional projects in various environments.
  • Able to manage stakeholder expectations and willing to take full responsibility for the delivering of project objectives.
  • Self - starter seeking a Project Manager/Admin Manager position.
  • Proven to multi­task concurrent, diverse, complex projects within contract requirements, while keeping on track, on time and on budget.
  • Passionate about innovative process- improvement; constantly focused on adding value through more efficient execution.
  • Over 15+ years of demonstrated client relationship building, Federal government support, and project management experience.

TECHNICAL SKILLS

  • MICROSOFT OFFICE SUITE
  • CMMS (COMPUTERIZED MAINTENANCE MANAGEMENT SYSTEM)
  • ORACLE, ARIBA, CONCUR, IFS, BPM, KOFAX
  • ICIMS, RESUMEWARE

PROFESSIONAL EXPERIENCE

MANAGER, ADMINISTRATION

Confidential

Responsibilities:

  • Manage the Customer Order Group (COG) for the U.S. Department of State (DOS), Supply Chain Management (SCM) program, a cradle-to-grave solution, distributing products and services to 147 domestic and 285 overseas locations
  • COG is an essential component to the procurement process. The unique interface of CMMS /Maximo (DOS Order System) and IFS Applications ( Confidential Purchasing system) requires a manual process to quickly and efficiently process orders
  • Serve as program lead in the design, testing, implementation and continued management of a new BPM software application which greatly increased the order tracking efficiency and reporting capabilities for the SCM program
  • Create and manage expansive reporting metrics for use by Confidential and DOS leadership for contract funding, quality control, and order tracking
  • Continually train program staff and procurement subcontractors on the use of IFS, SharePoint, BPM, and CMMS Business Objects applications for proper execution of operational processes
  • In lieu of Confidential backfilling a vacant Systems Administrator position and CMMS SME, I took on the additional responsibilities of managing the SCM Program SharePoint application and became the subject matter expert (SME) for CMMS resulting in significant cost savings for the program
  • Effectively manage the COG team's activities, workflow, training, Standard Operations Procedures (SOPs), and daily data entry of all catalog and non­catalog orders, along with special procurement parts
  • Work closely with the Inventory and Logistics Managers to ensure all client orders are fulfilled in accordance to contractual SLAs
  • Facilitate all revisions between departments and ensure accuracy in all systems
  • Conduct daily data analysis and validation on all orders and entered into IFS
  • Continuously work to improve work flows, automation and order management systems, internal processes and communications with Senior Management
  • Serve as training lead and resource for the procurement staff on the DOS contract for GD-MS (General Dynamics Mission Systems)

MANAGER, ADMINISTRATION

Confidential

Responsibilities:

  • Coordinated multiple administrative functions in support of the day-to-day operations of Homeland Security Solutions, directly supporting the Vice President/General Manager
  • Served as point of contact on issues related to accounting, human resources, purchasing, and other departments, as well as external contacts
  • Tracked business opportunities in BOTS
  • Compiled and analyzed complex contract, program, and financial data using various database programs, prepared monthly status reports based on the results
  • Collected and processed timesheet information into accounting system
  • Enforced timekeeping policy, collected and processed purchasing requisitions, and invoices for consultants and subcontractors, and travel and expense reports
  • Managed multiple administrative functions, such as human resources, finance/accounting, office space, property management, security, and business development

DIRECTOR OF OPERATIONS

Confidential

Responsibilities:

  • Provided assistance and support to the President, which included problem solving, project planning, day-to-day office coordination, and secretarial services
  • Communicated effectively verbally and through written correspondence, as well as in communicating with individuals in one-on-one situations
  • Maintained scheduling, planning, travel arrangements, work schedules, and multitasking projects while accurately attending to detail
  • Created Excel charts and spreadsheets to assist with the organization of team information and analysis along with facilitating meetings and teleconference calls
  • Set up and maintained payroll, benefits and other company procedural projects

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