Project Manager Resume
Atlanta, GeorgiA
OBJECTIVE: To obtain a position as a Project Manager in which strong engagement, communication, and management skills are needed to effectively monitor and implement projects.
SUMMARY: Self-starter experiencedmanaging SDLC for various JAD projects inclusive of: research, feasibility, scope, planning, managing resources, communication, RFI, RFP, proposal and contract review and write-up, cost estimating, budget management, risk and gap assessment, change Management, UAT, documentation and support.
MAJOR PROJECTS: CorporateWebsite (eCommerce, Account Management, B2B integrated access), HRIS (Payroll, Recruitment, Benefits), PM Process Standardization, Anti-Money Laundering, Fraud Prevention, Business Analytics, Institutional Merger (processes and systems), Help-desk, Web Portal, Compliance Monitoring
- Assemble plans, schedules and resources to ensure timely completion of project tasks (97% on-time)
- Evaluate existing processes and systems using metrics to identify risks and project feasibility
- Use of operational and functional systems knowledge to develop business requirements
- Translate business requirements into scope, work break down schedule (8% to 17% savings per project)
- Efficiently collaborate with internal/external businesses on content development for web based projects
- Coordinate business and vendor testing requirements for stakeholders by ensuring that interviews, questionnaires, meetings, and documentation are scheduled, completed and created
- Establish helpdesk procedures for supporting newly implemented products (efficiency/staff reduction)
- Committee member for internal businesses on technology changes organization-wide
- Regulatory policy research and implementation for technical projects (Compliance Liaison - [Patriot Act, Sarbanes-Oxley, State, Federal, website, and privacy issues, related to Finance and account opening])
- Develop relationships with external resources to provide case and supportive management services
TECHNICAL SKILLS: MS Project, MS Office, MS Visio, Oracle, SQL, SAP, SDLC, ERP, HTML, Agile, Data Models
EMPLOYMENT:
Program Analyst, Confidential, Atlanta, GA, 2009 to 2010
Summary: Identify risks in existing programs and associated policies, and provide technical support and training to clients. Work with clients to determine goals; identify programs for which they qualify; provide referrals and monitoring.
Account Manager, Confidential, Omaha, NE, 2009 to 2009
Summary: Provide technical and financial product support to Citibank clients via phone and internet
Business Analyst, Confidential, Atlanta, GA, 2008 to 2009
Summary: Developed web content for Springboard. Provided program guidance to development team on creation of program website; supported program initiatives by managing programs, volunteers and relationships with clients
Project Manager, Confidential, Brooklyn, NY, 2001 to 2005
Summary: Responsible for the implementation of technical and process enhancement projects organization-wide in support of I.T. objectives - planning, web content, policies, contracts, team development, and resource allocation
Field Service Technician, Confidential, Atlanta, GA, 1998 to 2000
Summary: Supported clients on Equitrac solutions and implemented product enhancements
Implementation Coordinator, Confidential, Kennesaw, GA, 1997 to 1998
Summary: Responsible for nation-wide site assessments (processes, systems, and inventory) for implementation of AS400-based systems nationwide to integrate newly acquired retail facilities (process standardization)
EDUCATION:
Economic Development, GA, 2007 to 2008
Information Systems Management
Fanning Institute (Community Foundation)/ Leadership
