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Senior Project Manager / Scrum Master Resume

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Mason, OH

SUMMARY

  • Efficiency and results driven Senior Project Manager with over 18 years experience formulating and implementing advanced technology and business solutions across multiple industries.
  • Robust organizational, analytical, written and oral communication skills.
  • Exceptional track record of integrity and reliability.
  • Builder and driver of high performance cross - functional teams, capitalizing on individual team member aptitudes, fostering entrepreneurial spirit, optimizing team development and collective performance in complex and energized situations.
  • Consistently delivering business value and earned organizational credibility.

PROFESSIONAL EXPERIENCE

Senior Project Manager / Scrum Master

Confidential, Mason, OH

Responsibilities:

  • Assigned to Lexis Nexis Core Technology Program Management Office as Scrum Master for multiple core software development projects in Java and Mainframe environments. Facilitated sprint planning, daily scrums, reviews and retrospectives, backlog grooming conferences, stakeholder meetings, and software demonstrations.
  • Coordinated release with portfolio director and core PMO.
  • Tracked and managed sprint backlog, burn-down and project metrics. Identified and eliminated impediments, and resolved team conflicts. Worked closely with project owner in backlog management, continuous delivery of features and involvement of other stakeholders.
  • For waterfall and hybrid infrastructure projects, lead project team through all project phases including: comprehensive scope, requirements, design, release, risk and mitigation plans. Performed product impact assessments and negotiated strategic execution time-frames with Oracle DBA team and program manager.
  • Managed multiple software development projects focusing on product and product authentication systems.
  • Developed a coordinated time line and executive summary for Server OS changes in conduction with upgrade to Oracle 12c impacting 306 servers.
  • Provided oversight assistance for a data center migration involving over 2500 servers from Oxford (UK) to Dayton,

Senior Product Manager / Scrum Master

Confidential, Mason, OH

Responsibilities:

  • Accountable for successful delivery of five to fifteen concurrent multi-phase Medicare Part-D Mainframe and Java projects ranging in size from $1,000,000 to $3,000,000 each.
  • Selected from 9 peers to be the pilot Scrum Master in addition to Project Leader responsibilities for the Operational Excellence / Project Oversight team. Assisted product manager in defining project vision, backlog, and conducted sprint planning, daily scrum, and sprint review, and multiple releases.
  • Managed sprint backlog and defect handling. Designed new status reporting benefiting cross-functional teams and senior leadership using JIRA. Authored Scope document, facilitated requirements gathering, system design, quality assurance testing approval, contingency / mitigation planning, escalations and post-production monitoring in addition to other duties for waterfall methodology projects. Provided weekly and ad-hoc status reports, and executive briefings. Additional contributions included:
  • Adjustment Exceptions Team Leader where team successfully reduced outstanding claim adjustment exceptions from over 100,000 claims to less than 150 claims.
  • Actively participated in the yearly Command Center support for system readiness during our year-end cycle.
  • Received commendations for going beyond the call of duty: Mutual Respect, Alignment, Collaboration, Passion and Service. Also revived Employee Excellence Award Recognition - February 2015.
  • Recognized by VP of Medicare for Outstanding Service (2016) for performance in the Employee Recognition Engagement Team. Also recognized for developing and implementing a Lessons Learned / Best Practices library.

Senior Project Manager

Confidential, Cincinnati, OH

Responsibilities:

  • Managed Medicare Part-D projects as member of the Technology Alignment Group (TAG) while assigned to Express-Scripts. Successfully delivered multiple system integration projects as a result of the merger between Confidential and Medico.
  • Quickly gained expertise in understanding Medicare Part-D Adjudication logic.
  • Effectively collaborated with IT-Project Managers and Business Owners to manage scope control, change management, impact assessments for decisioning and contingency/mitigation management.
  • Web-Based Professional Training, Marketing and e Commerce systems.
  • Digital Publication - e Book publication, Learning Management System (LMS) and web support.

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