Project Manager Resume
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Alpharetta, GA
SUMMARY
- Project Manager, Business Analyst, Tech evangelist, and accomplished individual key contributor: Focused on Project development and deployment.
- Experienced in all aspects of the Software Development Lifecycle (SDLC); waterfall, iterative, and agile.
- Skilled in project planning and execution, client engagement, opportunity analysis, testing, reporting, and end user support (including training and documentation).
- Talent for quickly mastering technology.
- Diplomatic and tactful with professionals at all levels. Accustomed to handling sensitive and confidential records.
PROFESSIONAL EXPERIENCE
Confidential, Alpharetta, GA
Project Manager/Program Management
Responsibilities:
- Project Manager and advocate for the Confidential of Excellence
- Responsible for leading stakeholders in process transformation to establish enterprise processes and continuously improve business and system processes. Managed agile development and deployment of Confidential Service Cloud enhancements for the Equifax GSOCOE ezBoard tool across three agile sprint teams.
- Gathers business processes, pain points and use cases to define project scope
- Validated clarity of scope and completeness of requirements while overseeing development activities
- Ensured project deliverables are created, maintained, delivered, and align with original business objectives and requirements (process diagrams, requirements, designs, test plans/scripts, and migration plans)
Confidential, GA
Business Consultant /Process Change Manager
Responsibilities:
- Manages project schedules, project budgets, and project deliverables independently
- Gather, develop, coordinate, and maintain business requirements through management of project expectations and collaboration with team members and key technical and business stakeholders
- Coordinate and lead User Acceptance Testing (UAT) & Provide defect reporting updates to key stakeholders
- Troubleshoot, coordinate, and maintain production systems/programs/applications
- Assist development team members in developing and presenting Proof of Concepts (POC) to senior leadership
- Manage project expectations with team members and key business stakeholders to gather requirements
- Execute & facilitate requirements gathering sessions for various JAD development projects/ systems
- Develop use cases and functional specifications to ensure requirements comply with standards
- Lead and participate in efforts to develop and execute testing, training, and documentation
- Perform System Integration Testing (SIT) and User Acceptance Testing (UAT)
Confidential, Atlanta, GA
Project Manager/Business Analyst
Responsibilities:
- Identified project milestones, key tasks, and led implementations for Confidential .com ( Confidential ) release cycles
- Worked with business partner to elicit, capture, and document high - level requirements/business needs
- Coordinated project delivery by participating in design reviews and walk-throughs
- Created training materials and documented changes to Confidential and MagMutual.com website user experience
- Collaborated with Quality Assurance (QA) team to develop test plans and provided Tier 2 support
- Developed and executed a formal release schedule and project work plans for Confidential and Competitive Market Analysis (CMA) solution enhancements
- Identified project milestones, phases, key tasks, and instituted future procedures, and standards
- Maintained enhancement and defect backlogs while leading implementations for monthly releases
- Assisted in the analysis and documentation of existing processes, and recommended improvements
Confidential, Atlanta, GA
Business Systems Analyst
Responsibilities:
- Assisted in RFP process; including interviewing vendors, reviewing proposal responses, and SOW review
- Internal liaison between business counterparts, Shared Services, Service Providers, and other groups
- Managed demand across organization with service providers to ensure on time delivery of HRIS solutions
- Created and maintained test scripts/data and reported metrics on incidents for break-fix solutions
- Configured/Supported SAP HCM sub-modules and related SAP interfaces as needed
- HR and Portal Cutover Lead for milestone releases for ESS/MSS, EIC, OM/PA, Portal, SuccessFactors
