SUMMARY

• Over 20 years of experience as a Management and Technology professional with strong product management, project management, business analysis, strategic analysis, business process improvement, and quality management.
• Excellent interpersonal and communications skills with demonstrated ability to building teams and maintain positive working relationships with clients and team members.
• Outstanding analytical, organizational and problem solving skills with demonstrated proficiency to proactively address and resolve business challenges.
• Critical thinker that quickly adapts in order to define strategy and design concepts associated with new technology and complex systems.
• Vertical market consulting in industries including food manufacturing, electronic contract manufacturing (ECM), oil/gas, energy, Quick Service Restaurant (QSR), advertising, financial, insurance, real estate, public sector, healthcare, sports, and high - tech.
• Successful Project delivery with thoroughly tested and documented quality products delivered within budget and time.
• Implemented PMO and best practice project engagement frameworks, lean process improvement, and governance processes in multiple companies, with measurable improvement results in delivery efficiency and program economics.
• Open to relocation or remote travel for an exciting career opportunity and culture fit.

TECHNICAL SKILLS

• Strategy, Planning, and Roadmaps
• Program and Project Management
• Business Dev, Proposals, Contracts
• Team Buildinq and Resource Planninq
• Building Client Relationship
• Product Management
• Business Analysis and Documentation
• Lean Process Improvement
• Organizational Transformation
• Business Process Mapping
• Change Management and Training
• Management Consultation
• Agile/Waterfall Methodologies
• Quality Assurance and User Acceptance
• Software Product & Custom App Dev
• Gap Analysis and Problem Solving
• Business Engagement Leadership
• Organizational Transformation
• IT Audit for Software Globalization
• Detailed Requirements and Design
• PMO and Best Practices Framework
• Business Continuity, Disaster Recovery
• Onshore, Offshore, Outsource Models
• On-Premise/SaaS Delivery

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Project Manager

Responsibilities:

• Provided Agile training to the project teams for pilot projects as part of transition from using waterfall methodology.
• Managed the migration of IFS content of active and passive projects, and Exchange Public Folders by location to SharePoint. The content contained 21 folders by geographic locations with over 2 Terabyte of data.
• Managed the migration of the intranet DRNet from FrontPage to DRConnect SharePoint that impacted over 100 content owners globally.
• Prepared project management documentations to suffice the Quality Stage Gates as part of PMO process.
• Led business strategy meetings on how to have visibility on global level project demand versus project execution.

Confidential, Houston, TX

Project Delivery Manager

Responsibilities:

• Gathered and documented requirements and created wireframes for the development of ecommerce website with a content management system for the administration and management of the content. The application would allow the customers to customize a signage and purchase it online.
• Managed the scope, budget and timeline of the project. Worked with the vendor to ensure the project was developed and tested without any issues prior to delivery and go-live.

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Documented the requirements, process flow diagrams, and mapped complex business rules associated with benefits.
• Wrote test cases for benefits for disability, refund, duty and non-duty death, normal and delayed retirement, QDRO, and investments. Performed extensive testing and reported issues. Provided comprehensive reports on the test results for the remediation of the bugs. Validated remediation by re-testing the functionalities.
• Conducted User Acceptance Testing (UAT) with different group of users along with training the users based on their functional area and received sign-offs.

Confidential, Houston, TX

Project Manager

Responsibilities:

• Managed a multi-phased $5 Million project that spanned over 3.5 years. Performed tasks such as, risk analysis, project estimations, resource allocation and utilization, scheduling of deliverables, change management, and facilitated weekly financial and project health meetings with the client.
• Conducted deep dive requirements gathering sessions to gather the details on the requirements for the custom application development of an E&P (Exploration and Production) system to improve prospect to drilling, post-drill operations, and rig scheduling processes. Created wireframes, business process mapping, data governance, and documented detailed functional requirements and solution design documents. The technologies utilized to deliver the solution include Silverlight, SQL Server 2008, ArcGIS Server 9.3.1, ASP.Net, and Microsoft Office SharePoint Server (MOSS).
• Designed an internal testing strategy and high-level UAT testing process. Wrote comprehensive test cases for each module. Conducted functional, smoke, boundary, regression, and integration tests. Conducted UAT and training for over 200 users.
• Proposed process improvement solutions that benefited the client to reduce tedious tasks, improve usability, and benefit users to help complete their work in less time. The process changes and new functionalities suggested also helped the client to plan for the retirement of various systems and save on the expensive subscription charges annually.
• The Rig Scheduler solution was a showcase project and was presented in the Petroleum User Group (PUG) conference.

Confidential, Houston, TX

Product Manager

Responsibilities:

• Attended pre-sales meetings with the potential customers, did presentations, demos, and facilitated discovery sessions to understand the business needs for the future releases and roadmap for the application development and enhancement.
• Worked with the Development Team using agile methodology to develop sprint plans. Attended daily scrums and resolved critical issues impacting sprint development cycle.
• Managed the PPSS Deal Manager product and the team associated with the product. Gathered requirements, interviewed customers and conducted DITL (Day in the Life) scenarios to create high value business cases. Created mock-ups, wrote use-case stories, created personas, developed road maps, and led the development of PPSS Deal Manager in a true agile environment.
• Created functional specification, use cases, and training manual for Master Data Management initiative that addressed the business processes, governance, policies, standards and tools for the management of critical data for apparels, shoes, and equipment. Generated test plans, built test scripts, and led the functional testing for SAP Netweaver MDM 5.5 for the corporate tables containing product data for Nike Supply Chain.