PROFESSIONAL EXPERIENCE

Confidential, Foster City, CA

Senior Program/Project Manager

Responsibilities:

• Worked as a Senior Project Manager on contract to enhance the ECM application - Documentum D2 features as well as defines the Enterprise Content Management Strategy for Gilead.
• Implemented Disaster Recovery for Gilead’s Documentum servers (Gdocs), SDMS (Scientific Data Management System), Empower as well as Data center move for Validation & production servers.
• Helped the business & technical team to bring in new enhancements & features to existing Documentum platform.
• Worked with IT, & Application teams to upgrade SDMS from SR1 to SR2, Windows servers from 2008 to 2012.
• Worked with different teams to enhance business process.
• Worked with IT, Database, & OBIEEE team to upgrade OBIEE from 11g to 12c.
• Host steering committee meetings, interface with business units, and head all aspects of release management.
• Working together with the Delivery Mangers, System Managers, and Test manager to ensure deliverables are met, and the project is on track.
• Work with external vendors & internal procurement team on procuring new contracts, SOW for Gilead’s projects.
• Working on all aspects of Waterfall methodology beginning from Requirements to Production deployment.
• Work on all Program / Project Management responsibilities like planning, scheduling & Risk Management.
• Solely responsible for managing Project finances (Budgeting, Forecasting, Variance explanations, accruals, etc.).
• Environment: GxP/GMP, Research Systems, 21 CFR Part 11, SharePoint, Office Suite, MS Projects, Visio, HP PPMC, Documentum, SDMS(Scientific Data Management System), Empower, OBIEE, Linux, eroom, Windows 2008, 2012, WebEx, Skype, Outlook, & Oracle.

Confidential, Mountain View, CA

Senior Program Manager

Responsibilities:

• Worked on replicating/recreating Security & Cloud based applications for Veritas updated environment.
• Worked with the applications/Infrastructure team to create applications like GMS (Global Management systems), Jama, Jira, Confluence, SAM ( Confidential Access-Identity Management system) on Next Generation Veritas environment.
• Implemented/Integrated Single Sign-On/ Confidential Access-Identity Management with various applications like Workday, Box, SFDC(Salesforce dot com), WebEx, Jammer, Service Now, etc.
• Worked with different stakeholders, technical leads & Subject matter experts to gather requirements, develop application functional and technical design specifications to implement requirements.
• Managed all aspects of Program / Project Management like Estimates, Project Charter, Detailed Project Timeline / Work plan, Issue & Risk Management.
• Conducted impact assessments and managed risks/issues to resolution, while ensuring communications to all impacted teams are clear and consistent.
• Environment: SharePoint, Office Suite, MS Projects, Visio, HP PPMC, Windows 2000, 2008, 2012 Servers, GMS(Geographic Management System), SAM( Confidential Access Management), Java, Jira, Confluence, Confidential Cloud, Outlook, & SSO(Single Sign-On).

Confidential, San Francisco, CA

Senior Program Manager/Scrum Master

Responsibilities:

• Worked on migrating their order management system from DTC to Sterling.
• Worked as Scrum Master on enhancing William Sonoma’s Search track & profiles & personalization track to release various promotions on sales & registry
• Worked on problems/projects of diverse scope and high complexity where analysis of data requires evaluation of identifiable factors.
• Used different project management methodologies/tools like Agile-Scrum/Waterfall to develop and execute project plans including - work plans, schedules, milestones, critical paths, project scope.
• Responsible for deliverables, monitoring, communicating statuses & issues and financial management of projects.
• Plan, monitor, and track delivery of quality control and takes corrective action as appropriate.
• Responsible for creating, monitoring and communicating project status, project information to all project team members, sponsors, vendors, IS managers, and IT management as appropriate.
• Developed project communication policy and procedures.
• Created documentation & processes for Agile - Scrum methodology to be followed various teams.
• Responsible for project budgets and forecast. Performed variance analysis (including schedule, costs vs. budgets, resources and changes to scope). Made trade-offs with sponsor, as necessary.
• Performed project risk assessment quantification, response planning and control.
• Communicated risks to clients and/or IT management, project sponsors & vendors. Developed and executed mitigation strategies.
• Determined the impact on current/existing technologies and communicates impact to clients, sponsor, IS management and vendor.
• Made recommendations on existing application products that could address client requirements and developed recommendations where appropriate.
• Evaluated alternative operational efficiencies /business process change.
• Environment: SharePoint, Office Suite, MS Projects, Visio, Clarity, Jira. Confluence, Sterling, Outlook, & Java.

Confidential, Walnut Creek, CA

Program Manager

Responsibilities:

• Implemented GIS (Geographic Information System) / Intrepid to Confidential &E as well as integrating GIS, SAP & Documentum.
• Worked with the infrastructure team to implement Intrepid & additional storage required for the company’s systems.
• Worked with the ecommerce team to implement web pages for Solar Energy customers.
• Managed multiple programs and projects with budgets range from $1.5 Million to $20 Million.
• Interacted with Line of Business in putting together business case, financial benefits, ROI, estimates for project requests.
• Managed all aspects of Program / Project Management like Estimates, Project Charter, Detailed Project Timeline / Work plan, Issue & Risk Management.
• Contributed towards improving Portfolio, Program and Project Governance and Management Processes.
• Tracked and reported project health (Scope, Budget, and Schedule), variance to all stakeholders and leadership.
• Created Project Documentation (Project Plan, Staffing profile, Org Chart, Roster, Issues, Risks Action Items and Status Reports).
• Forecasted resources and financials to ensure that the project is on track to meet project funding and budget.
• Reviewed, managed all changes (PCRs) to the requirements through a formally defined scope change process.
• Anticipated, tracked and resolved action items, issues, risks and scope changes, and escalated them when appropriate.
• Environment: SharePoint, Office Suite, MS Projects, Visio, HP PPMC, Mind Map Manager, GIS, Intrepid, SAP, Documentum, Outlook, & WebEx.

Confidential, San Jose, CA

Senior Program Manager/Scrum Master

Responsibilities:

• Worked with the SharePoint team to migrate SharePoint form 2010 to 2013.
• Worked with the business to migrate the data to the recent servers.
• Worked with Database team to resolve performance issue by adding additional storage to the Confidential systems.
• Acted as a liaison between the business & the IT team to implement various ecommerce & web based projects using SharePoint, Dot net & VB script.
• Collaborated with the process owner and project sponsor to understand the projects primary objectives.
• Successfully delivered projects - people, process & technology capabilities that are on-time, on-budget with high customer satisfaction and quality execution
• Ensured project plans have challenging schedules and budgets for each assigned project. Took responsibility for project deliverables.
• Ensured the Project Management Office (PMO) and team members are informed of the progress. Provided a weekly project status report.
• Worked as a Scrum Master in an Agile based environment where I conducted daily standup meetings, bi­weekly iteration meetings, Sprint Planning, Sprint Close and Sprint retrospective meetings with various teams & customers.
• Ensured utilization of the approved project management methodology for consistency and alignment of activities. Drove the solution, the plan and the work.
• Build relationships with process owners, project sponsors, architects, or other team members.