SUMMARY

• An Information Technology and Business Strategy management professional wif over 20 years of experience.
• An agile frameworks adopter and advocate since early 2000s.
• Worked wif large conglomerates as well as wif small businesses, in various industries

PROFESSIONAL EXPERIENCE

Confidential, NJ

Technical Program Manager

Responsibilities:

• Managed the technical development & transition of Cricket Wireless services to the Confidential &T network Confidential a program level. Managed reporting on funding and actuals for all projects, agile and waterfall.
• Assisted Cricket Wireless to prioritize projects and funding based on go - live expectations. Managed integrations of existing services along wif Trouble Ticket Management, Billing & Revenue Assurance, Big Data Analytics.
• Provisioning of new services such as International Roaming, VoLTE, WiFi Calling. Data Network Efficiency projects such as ABR Video Optimization platform integration and delivery.
• Coordinated wif Senior Program PMs, project level PMs/Scrum Masters, funding managers, Confidential &T Tech Dev and Network Labs, development and network equipment vendors.

Confidential, Berkeley Heights, NJ

Scrum Master / Architect

Responsibilities:

• Created an agile project management and implementation environment & processes. Coached Confidential 's country, regional and America's teams in the agile Scrum framework. Introduced and setup Rally as the agile tool for managing the various mobile development efforts.
• Setup cloud-based development, testing and pre-production environments on IBM's cloud hosting platform by providing hardware & software requirements for the projects.
• Conceived an architecture framework for rapid development of the 2 mobile apps. Consulted Confidential architects and security teams and documented a high-level application architecture.
• Created UI and app related user stories by working wif Accenture and IBM and by gathering and documenting requirements from the various Confidential teams. Created project and sprint plans and managed IBM's development of the agency mobile app.

Technologies used: IBM's MobileFirst Platform (Worklight), Angular JS/UI, MyBatis, JSON Store, ESB built using IBM Integration Bus (IIB), IBM Datapowers used as reverse proxy DMZ servers.

Confidential, Bedminster, NJ

Scrum Master / Mobile App Integration Consultant

Responsibilities:

• Introduced agile Scrum project management processes. Provided Scrum training to team members.
• Managed the integration of several mobile apps. Appointed as TPOC (Technical Point Of Contact) for all VZW retail applications.
• Reduced device theft by 90% by designing & managing the development of a device management app for retail stores nationwide. dis saved the company several million dollars every month.
• Developed product roadmaps and services (SAML & cloud integration) and components (app dashboards). Improved configuration portal to facilitate automation and efficient platform management.
• Created efficiencies for app integration into the MEAP by providing technical & architectural improvements and enhancements to the platform for simpler and quicker integration of enterprise-wide mobility solutions for application teams.

Confidential, Bridgewater, NJ

IT Strategy & Program Management

Responsibilities:

• Reduced worldwide content delivery distribution costs by 60% by evaluating various delivery technologies and suggesting a high-QOE UDP-based implementation, which eliminated the need and expense for a large CDN (Content Data Network) farm.
• Determined bandwidth and transport mechanisms for content ingestion. Negotiated a phased acquisition of 1Gbps bandwidth in Mumbai, India, along wif shadow bandwidth.
• Researched the setting up of a 10 Rack Datacenter in Mumbai, India to facilitate the ingestion, transcoding and retransmission of real-time, time-shifted and on demand audio and video content.
• Developed a POC implementation for scaling content delivery over the public Internet, for set top boxes, web browsers, mobile devices and Smart TVs.
• Created a high-level business strategy, identified gaps and implemented a technology development roadmap.

Confidential, New York, NY

Scrum Master

Responsibilities:

• Set/Manage customer expectations and project scope
• Drive strategic recommendations and project direction
• Translate client's vision and business requirements into technical requirements
• Co-ordinate artifact deliveries and submissions wif other client vendors
• Manage onsite and offshore PMs & delivery teams. Manage onsite IT architects and BAs
• Create project/program plans and manage delivery in compliance wif plans

Confidential, Middletown, NJ

Application & Program Manager

Responsibilities:

• GCSM (Global Customer Solution Manager), a large web-based application tasked wif ordering and contracting, has a global user base and is considered to be a business critical application. Impact is in Billions of dollars per quarter.
• Streamlined the continual modification process by improving communications and process improvements through all SDLC phases. Approximately 100 projects per quarter .
• Vendor management (IBM), offshore development centers, release management, Confidential &T resource allocation and management.
• Co-ordination wif various stakeholders - business, product development, product program managers, funding directors, Information Technology groups, 30+ interfacing application groups and project PMs. Financial forecasting & monitoring actuals.
• Coordination and management of platform infrastructure, Disaster Recovery and Continuity planning

Confidential, Basking Ridge, NJ

Client Relations & Program Management Office

Responsibilities:

• Created agile processes and web-based modules for project co-ordination, management and reporting. Used Kaizen principles to institute continual improvement initiatives.
• Established and implemented service delivery models addressing activities from inception to delivery, for offshore and dual-shore projects.
• Consulted & assisted clients in developing IT strategy and platforms. Provided tactical road maps. Managed client relations, projects and deliveries.
• For one of the world's largest logistics companies, we took their invoicing process offshore, providing savings in the 10s of millions of dollars . The savings were a direct result of labor costs as well as automation and process efficiencies that we introduced.

Confidential, Bellevue, WA

Client Relations & Project Manager

Responsibilities:

• Obtained a $246K per year contract as the first phase of a $1.5+ million per year contract for offshore application maintenance as per existing SLAs.
• Conducted pre-sales discussions wif Confidential Management regarding several IT related initiatives involving enterprise platform migrations to Java and application support related discussions
• Remote project management wif offshore development centers in Noida, India.