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Data Center Manager Resume

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SUMMARY

  • A highl y driven Information Technology executive with over twenty years leading and directing organizations through successful deployment of technology solutions. Extensive subject matter expertise in IT Service Management (ITSM), ITIL, and infrastructure

PROFESSIONAL EXPERIENCE

Confidential

Data Center Manager

Responsibilities:

  • Experience successfully directing $$$M projects.
  • Manages and mitigates risk at every stage.
  • Manages projects from concept, design & installation.
  • Builds relationships with key personnel. Works at all levels in an organization and communicate effectively.
  • Realigning IT organizations to improve service levels and reduce costs. Can act as a change agent.
  • Accurately tracks activities to detail project plans.
  • Mentors and coaches team members in best practice methodologies and techniques.
  • Comfortable working in a highly charged, fast paced, changing environment.
  • Extremely focused and detail oriented. Extraordinarily charming and bright (with a good sense of humour )

Confidential

Program Manager

Responsibilities:

  • As the Program Manager, Confidential was responsible for the Military Sealift Command (MSC) contract (Total Value +12M). In this capacity, Confidential was responsible for 17 FTEs that support MSC's C4I N615 Engineering branch.
  • The team provides command, control, communications, and computer systems engineering technical support services for the Afloat, Ashore, and Business Applications Systems of its IT networks. Conducted project portfolio management, requirements management, enterprise systems engineering and design services, change management support, configuration management, and testing.
  • Cambridge provided the systems engineering for the Shipboard Management Information Systems (SMIS). Responsible for the successful implementation of the Afloat Release 2 (AR2) upgrade and SMIS Mini, as well as initiation / planning for the Windows 10 SHB, NAVAIDS, ACG(V)3 projects. Responsible for the new MSC Engineering Lab (MCEL) design, build, and sustained operations.
  • Confidential was also responsible for winning and managing the NAVSUP Facilities Mid-Atlantic Warehouse Support Services contracts that provides 21 FTEs supporting warehouse store operations. (Total Value $5M).

SAP Consulting Services

Confidential

Responsibilities:

  • Setup Office 365 SharePoint environment from scratch, to include overall corporate architecture and the Project Management site collection. Setup Project Portfolio management.
  • Established formal project management processes and templates.
  • Assumed management of critical in-flight projects, tactical imperatives.
  • Designed and implemented the IT Business Partner initiative.
  • Developed and presented custom Project Management and SharePoint formal training classes.

Confidential

Sr. Tech Project Manager

Responsibilities:

  • Simultaneously led the Affordable Care Act Medicaid Expansion projects for Maryland and New York and market improvement project in West Virginia. Successfully assumed these duties within 30 days.
  • Executed $6,000,000 leading implementation support for E-business, Marketing, Enrollment, and Member Communications projected to bring in $887,000,000 in revenue across seven markets.
  • PCP (Primary Care Physician) Rate Increase Project: Successfully assumed these duties within 90 days for two (3) states - West Virginia, Kentucky, and California.
  • Developed and presented a Project Management Knowledge Session (PMKS) for over 200 Wellpoint associates. Topic: January "Death by Meeting".
  • Managed the technical response for a large government proposal for CollabraLink, Inc.
  • Volunteered with the Project Management Institute (PMI) Hampton Roads Chapter to assume a management role for the "2 nd Annual Professional Development Day" event.
  • Nominated and elected as President Elect 2014 for the PMI HR Chapter of over 900 members.

Confidential

Senior Program Manager

Responsibilities:

  • Envisioned and implemented a Project Management Office (PMO).
  • Established the first city-wide Project Portfolio, identifying over 30 in-flight IT Projects.
  • Instrumental in mapping and implementing the transformation for the City of Suffolk IT Department by integrating best practices from ITIL and Project Management Principles in order to grow the organizational maturity level as needed to meet the needs of a growing municipality. Acted as Interim CIO during a stressful transition period.
  • Provided IT Departmental Support to include Vision, Mission, and Strategy. Conducted weekly support meetings with HR and City Chief of Staff participation.
  • Envisioned and implemented SharePoint and Enterprise Project Server to support Project Management processes.
  • Provided technical advice to IT on projects including the Data Center Move, Printer/Copier Replacement, new Municipal Center building to include requirements and staffing.

Confidential

Program Manager

Responsibilities:

  • Promoted from Deputy to Program Manager. Responsible for STG Newport News, VA office.
  • Responsible for the $18M TEIS 400 TRADOC BRAC Contract that relocated the IT infrastructure for 1,300 Army personnel from Fort Monroe to three new and renovated buildings at Ft Eustis.
  • Provided technical oversight and guidance to more than 40 FTEs and subcontractors supporting $12M procurement, asset management, and installation efforts.
  • Contract relocated and/or replaced all Data Center Infrastructure: (1) Common Level Services, (2) Mission Unique Services, (3) PC and Phone Relocation, (4) Iridium Satellite Relocation and (5) AV/VTC.
  • Implemented extensive dedicated state-of-the-art AV/VTC network with 120 systems.
  • Prepared contract documentation and deliverables, tracks actions, and ensured contract CDRLs and delivery schedules are met.
  • Completed contract under budget and on schedule.
  • Supported proposals development, from solution architecture to formal oral presentations.
  • Project development from original concept through final implementation, including meeting the rigorous Information Assurance and documentation requirements.
  • Review of detailed engineering plans, training plans, schedules, material management, Technical Acceptance and Property transfer documents to meet both the technical, contractual, and financial objectives of the Army.

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