Program Manager Resume
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SUMMARY
- A strong executive presence coupled with proven skills and 30 years' experience in IT management, data center migrations, software implementation, infrastructure, risk management, problem solving, vendor management, risk and issue management.
- Well versed in program and project management, managing regulatory bodies, change management, software and hardware implementation, data center relocation/ expansion, strategic planning, transition management and support.
- Comprehensive operational management experience in product and service delivery companies along with thorough experience in the management of international, multicultural businesses in Asia, USA & Europe.
TECHNICAL SKILLS
- Agile methodology, Business Development, Business Process Improvement, Business Process Reengineering, Change Management, data centre, Enterprise Architecture, Information Security, Issue Management, ITIL, ITSM, Management Consulting, microsoft access, Microsoft Excel, Microsoft Exchange Server, Microsoft Office, microsoft outlook, Microsoft Powerpoint, Microsoft Project, Microsoft Word, pc hardware, Problem Solving, PROGRAMME MANAGEMENT, Project Finance, Project Management, Requirements Analysis, Risk Management, Sdlc, Software Development Life Cycle, Strategic Planning, Team Management, waterfall Methodology, Prince2 Methodology
PROFESSIONAL EXPERIENCE
Confidential
Program Manager
Responsibilities:
- 12 month contract position to fit out a new data center and consolidate several existing data centers
- Oversaw build out and migration of the new $18 Million Tier 4 premier data center for Asia.
- Managed 12 teams across Asia that are both internal teams and multiple vendors to
- Migrate systems, servers and infrastructure out of 2 data centers that are being closed
- Consolidated systems from four current data centers to one state of the art data center.
- Migrations include physical moves, new server builds, cloud and physical to virtual.
- Coordinated the regulatory body's assessments that involved all banking systems and departments. Succeeded in attaining all clearances.
Confidential
Program Manager
Responsibilities:
- Contract position at UBS to fix, manage and complete a data center migration and to upgrade / streamline systems and to kick off the EOSL program
- Oversaw multiple projects in the Wealth Management infrastructure group.
- Led a team to bring an offshore data center in house and upgrade / streamline systems.
- Ran the global End Of Service Life (EOSL/EOL) program to upgrade essential systems and mitigate risks.
- Managed around 40 people including Project Managers, BAs, SAs and Admins.
- Total value of all projects and programs is over US$ 6 million in labor cost alone.
Confidential
Transition and Transformation Program Manager
Responsibilities:
- Contract position to manage a Walk In Take Over (WITO) program to take over managing all the networks in AIA Insurance, APAC. The second phase is to manage the transformation program.
- Senior team member for a program to take control of AIA's networks in 16 countries. ;
- Lead manager also holding the position of AIA TT Asset Inventory Manager ;
- Program is a team of 30+ PM's, TD, SA's situated across the region with a large portion in India. ;
- Total value of the program is $80 million US
Confidential
Data Center Consolidation Program Manager
Responsibilities:
- Contract position to manage a Data Center consolidation program
- Program manager overseeing 6 projects to move customers to a new data center.
- Each project required an understanding of each customer's technology, cabling standards, configurations and a unique plan for a successful move and reinstatement of their devices.
- Program completed early and under budget with 100% of the moves successfully completed.
Program Manager
Confidential
Responsibilities:
- Contract position to manage the Website Remediation program.
- Managed the Website Remediation Team, which was a program that consisted of six large projects and eight subprojects with a total value of 20 million HKD.
- Program was extremely complex and faced ongoing changes and updates that affected the planned remediation causing constant alterations to the project plan.
Confidential
Program Manager
Responsibilities:
- Contract position to plan, implement and train on a paperless office system (Document Management)
- Oversaw the implementation of a global paperless office system rollout.
- Managed teams to analyze business processes, systems, and prepare client and environment for rollout of the $10 million AIG GDMS Project.
- Managed teams of consultants, AIG techs and AIG PMs in each Line of Business.
Confidential
Program Manager
Responsibilities:
- Initially a 6 month contract position to install a cooling system, then extended to manage the data center relocation for IB and further extended to direct the entire data center relocation program
- Program Manager leading a $28 million program to migrate and consolidate 4 data centers.
- Migrations include physical moves, new server builds, cloud and physical to virtual.
- Managed infrastructure refresh programs of ongoing technology improvement.
- Ran projects to restack the trading floor while floor was 100% operational.
- Senior Project Manager for the implementation of a US$5 mill CO2 in - desk TROX cooling system on an active trading floor.
