Project Manager Resume

SUMMARY

Project Manager, Technical Writer, Release Manager, Product Owner/Manager with demonstrable success
Expert knowledge of the full software development life cycle in an Agile/Scrum environment
Expert knowledge of software documentation, SOP/process, signature acquisition, change/control mgmt.
Managed up to 6 projects simultaneously, ranging from 2 weeks to multi - year in duration (often 3-6 months)
Liaison for C-level, Officers, Executives, Subject Matter Experts, Development Teams, Clients, and Vendors
Experienced in effectively influencing without authority: training, cultural norms, and business goals
Competent, active-communicator on major product/service outages, defects, satisfaction, and escalations
Advanced MS Office Suite user, ALM Tools: Rally, Polarion, Jira, Inventory Software: SAP, SAMS-E
Dual Major, Bachelor of Arts Graduate with many areas of continuous learning
Military Service - Confidential - Honorably Discharged in 2012
SECRET Security Clearance most recently activated in 2015
Local to Indianapolis, IN

OBJECTIVE

Seeking a long-term opportunity where I can use/build upon existing skills, develop new skills, and eventually grow to mentor/coach others.
Looking for an upbeat, positive, collaborative atmosphere where challenges are seen as a chance to learn and those in highly visible positions lead by example.
My ideal manager would be knowledgeable of my responsibilities, able to articulate business goals and how they directly relate to my role, and be available for clarification. My ideal client/customer relationship is more aligned with support/retention rather than marketing/sales.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Successfully managed and launched 4 individual products
Developed 2 new member resource centers
Responsible for all aspects of product management from concept, development, budgeting, marketing, requirements gathering, change management, sales, technical support, and launch
Utilized a hybrid of Waterfall and Agile methodologies as cross-functional leader
Responsible for competitive analysis and environmental scans
Release and change management performed for products and platforms
Ensured all sponsorship agreements/obligations were met
Worked with in-house and third-party marketing teams to develop and launch product ad campaigns
Traveled domestically and internationally to meet with partners and members
Created and delivered webinars, product demonstrations, and reports to board of directors
Tier 2 support for 4 products and 2 resource centers
Active communication with operations team, sponsors, members
Engaged members through various internal forums (blog posts)
Continuous process improvement, Strategic Planning for small to mid-size businesses, SWAT Analysis

Confidential

Senior Release Manager

Responsibilities:

Company's 1 st cross-functional team leader to earn FDA 510(k) clearance for a software medical device
Responsible for total release package and communication as cross-functional team leader
Orchestrated and ran a reliable product launch cadence for multiple software products and releases
Leader of enterprise-level transition and integration of Agile/Scrum methodologies
Introduced and championed Release Planning process
Oversaw various products at concept description as well as legacy status and each stage between
Process Improvement Committee Chairman, Risk Management Committee Chairman
Co-founder of Culture Committee: Employee satisfaction activities and local outreach
Responsible for compliance with government regulation and guidelines
Created various document templates to assist with regulatory obligations
Product description, feature sets, epic user stories and disaggregation
User story, scenario, persona, wireframe development and refinement
Backlog, defect triage, deviations, tech. debt, and requirements management for release/sprint planning
Final acceptance authority over completed and demonstrated product features
Responsible for final presentation of all product release candidates for official launch
Traveled domestically to meet clients and assist with training during mergers and acquisitions
RACI charting, SWAT Analysis, Burn Down/Up charts, team velocity and schedule management/reporting